Sr. Program Manager/Agile Coach Resume Bloomington, MN - Hire IT People

SUMMARY:

Accomplished, multifaceted leader with over ten years of experience impacting healthcare, information technology and retail organizations as both an entrepreneur and subject matter expert.
Unique expertise as a proven leader and entrepreneur specializing in the technology space that thrives in fast - paced, ambiguous and dynamic environments to create structure out of chaos.
Skilled in identifying and creating innovative, strategic business models and entrepreneurial strategy based on objective evidence and analytical decision making for clients varying in size from start-up to complex, global corporations.
Proven track record for being a trendsetter and “ahead of the curve” in recognition of future industry trends in emerging growth industry sectors.
Recognized for the ability to build solid relationships with strategic partners as well as consensus across multiple organizational levels.
Skilled in distilling key points of interest and communicating complex IT business concepts and strategy to a wide audience with varied levels of understanding with a dynamic communication and presentation style.
Passion and proficiency in mentorship of employees and knowledge sharing of best practices with business partners and peers.

15+ year’s leadership experience
8+ years in technology
4+ years web development and e-commerce
11+ years of change management
13+ years of project management
5+ years of product management
4+ years retail
9+ years healthcare
4+ years of user experience/usability
2+ years scaled agile

TECHNICAL SKILLS:

TIBCO, Rhapsody, SAFe, VersionOne, Jira, Rally, MS Visio, Chef, ServiceNow, MS Office (Word, Excel, Access, PowerPoint & Outlook), 37Signals/Basecamp, Agile Scrum Master and Coach, Iterative, Six Sigma, SDLC and software delivery methodologies, Test Driven Development (TDD), Behavior Driven Development (BDD)

PROFESSIONAL EXPERIENCE:

Sr. Program Manager/Agile Coach

Confidential, Bloomington, MN

Responsibilities:

Ensure that employee engagement is maintained at high levels and employee development plans are created and maintained
Manage budgets and financial forecasts. Understand and know costs of delivery or services provided
Lead and build high performing scrum teams
Provide coaching and performance reviews of staff
Interact with IT and business leadership to contribute to our strategic plan and project portfolio plans
Innovative and plan for continuous improvement. Monitor and adjust goals and plans consistent with business and IT leadership expectations
Delivering projects, solutions and IT services in support of approved business and technology driven portfolios of work
Delivering solutions that meet functional requirements, meet delivery schedules, within cost projections, and are of high quality
Preparing and presenting IT solution recommendations, status updates, and business value propositions to the highest levels of business and IT leadership
Leverage vendor relationships and ensure high performing vendor deliveries. Collaborate with and actively support other IT functions to ensure overall IT success
Understand IT industry best practices, standards, and resources (Gartner, vendors, etc.) to ensure continuous optimization of IT delivery effectiveness
Ensure overall success of IT delivery and meet customer expectations
Comply with process and control requirements
Build bridges with business partners and set appropriate expectations and have the hard conversations to ensure success of projects

Scrum Master/Program Manager IT Integration and SOA

Confidential, Richfield, MN

Responsibilities:

Delivered technical innovations in support of emerging business needs and progressing these ideas from concepts to experiments to scaled models with focus on flexibility, reuse and overarching extensibility
Delivered a holistic open source built Enterprise Service Platform (ESP), on which all-atomic and composite web services are currently being built within the enterprise
Maximized profitability and efficiency by defining a product strategy that decreases costs, increases profitability and furthers the goals of the ESP’s capability
Led and mentored five scrum masters leading teams related to App Talk (Internal BBY Application), TIBCO, MQ Broker, Informatica and ESP
Managed program budgets of 8 million dollars on an annual basis
Worked closely with operations, community management, developers, and customers to build meaningful products and process feedback loops
Effectively directed resources, timelines and budgets
Responsible for change management processes
Managed tier one vendors and partner businesses; such as Wipro, Accenture, IBM and System in Motion

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Sr. Program Manager/agile Coach Resume

Bloomington, MN

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