PROFESSIONAL SUMMARY:

• 12+ years of experience working as a Project Manager, Release & Change Manager, Reports Manager and Data Analyst includes Project Management, Business Negotiations, Resource Management.
• Well - versed with resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.
• Guarantee the attainment of key milestones and SLA's using Dashboards & Reports.
• Experience working as a Scrum Master, setting up retrospectives, sprint reviews, guiding product owner through more technical user stories, helping the team maintain their burn down charts.
• Expertise in preparing project charters, planning & scheduling using critical path analysis.
• Effective risk management analyzing, identifying, escalating and resolving issues across multiple delivery groups and/or projects using proven PM techniques.
• Experience coordinating with different teams and key stakeholders to provide best practices and continuous improvement of project delivery across the organization.
• Expertise in handling business meetings, MBR, QBR using reporting tools like PowerBI, Data warehousing.
• Expertise in handling blocking and dead lock situations during product upgrades and PPE testing coordinating with Business and Product group.
• Experience working as a Scrum Master supporting Product Owners to understand and refine complex business problems into a prioritized backlog.
• Facilitate and increase the value of, all scrum ceremonies including sprint planning, backlog refinement, standups, sprint review, and sprint retrospective
• Knowledge of new product development processes, Go to Market strategies, and product life cycle management.
• Proficient in MS Office programs including Outlook, Word, Excel, and PowerPoint, MS Project, Visio.
• Excellent project management skills like setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management.
• Experience in SDLC process, collaborate with different teams to provide DTP/KB’s to ensure flawless support model

PROFESSIONAL EXPERIENCE:

Confidential, Redmond, WA

Technical Project Manager

Responsibilities:

• Managed a team of 16 across the globe through all phases of Windows, VSTS, SQL upgrades across all the instances hosted by Confidential Internal and external teams.
• As a scrum master Worked on project for planning of migrating VSTF instances to Visual Studio Online, effectively using scrum framework by helping the team with product backlogs and release backlog refinement.
• Worked with Engineering Managers, Product Owners and Engineering Leads to establish and meet sprint commitments.
• Worked as an SME for Team Foundation Services and Product Studio Application and played a key role in fixing bugs and issues by coordinating between technical teams and business stakeholders
• Achieved a seamless, defect-free migration from Tukwila to Columbia Data center with no unscheduled downtime, with effective planning and strategic resource allocation.
• Requirement gathering and providing solutions to customers based on their requirement. This has been very crucial as part of Product Studio application exit and Visual Studio Online migration.
• Conducted UAT in PPE prior to VSTF 2015 upgrades, preparation of road maps for VSTF and SQL upgrades till Mar 2018. Successful upgrades achieved by following efficient release management methods and all the releases were provided with a roll back plan.
• Experience in using VSTF and VSTS for product backlogs and burndown charts.
• Experience handling business and functional requirement analysis in developing, maintaining and implementation of SharePoint online with O365.
• Planned archival of TPC’s which were unused for 180 days and thus achieving consolidation on Instances.
• Actively participated in MBR & QBR, define new SLA’s analyze business groups past performance and setting goals for the next quarter.
• Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resource utilization.

Confidential, Redmond, WA

Project Manager

Responsibilities:

• Experience working in fast paced environment of SQL Azure and Windows Azure Architecture
• Managed a team of 32 including onsite and Offshore for planning changes and build releases
• Experience in coordinating with Feature team and resolve the issue when there is work stopper in a build release.
• Expertise working with different teams for component releases for platform components like Acsv2, ServiceBus, ZUMO, ACIS, AUX, CDN, DevP, CASE and core components like FC, MDS, RDFE, SLB, SS, STG, XLS, UFC
• Worked closely with business user and product engineers to identify Azure performance issues and successfully delivered premium memberships for high priority applications.
• Successfully delivered Automated Incident Management System to stop the alerts which may be expected due to obvious reasons.
• As a scrum master worked with product owner and development team to remove any road blocks and impediments. Facilitated task and sprint burndown reviews on a regular basis.
• Lead a team to conduct UAT to achieve Just in Time access request as part of Azure’s secured process for all the cloud-based applications, servers.
• Automated Incident Management System to stop the alerts which may be expected due to obvious reasons.
• Worked with engineering team to introduce disaster recovery tool through which customer is able to recover any kind of data loss.
• Ability to start a new team to introduce one reporting across all the teams to effectively track SLA’s, Application availability, bug fixes and Cluster delivery management, Change management and release management.
• Provided detailed reports and notifications as appropriate and communicate project status to respective stakeholders and project sponsor.
• Expertise in handling blocking and dead lock situations and effective resource utilization for 24x7 on-call support

Confidential, Milpitas, CA

Technical Project Manager

Responsibilities:

• Conduct planning and operational readiness assessments to provide an effective transition into production.
• Managed resource utilization and capacity planning across all the applications in the project.
• Developed status reports, cost estimates, resource plans, mergers and acquisitions within the organization.

Confidential, Santa Clara, CA

Business Analyst

Responsibilities:

• Worked as team member on requirement gathering and UAT
• Apply effective project management methodologies and control techniques
• Supported development and software quality assurance process to ensure product stability for end users

Confidential

Data Analyst/System Admin

Responsibilities:

• Worked closely with customers and was involved in planning, developing reports, maintaining audit reports for security, backups and recovery of SQL Server databases.
• Maintained Data Integrity by analyzing data on day to day basis to report any application issues.
• Provided analysis information to the Database team, collecting and monitoring database performance.