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Sr. Program Manager /sr. Project Manager Resume

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SUMMARY:

  • Digital Visionary with passion for transforming business operations and introducing innovative, next generation strategies utilizing design led solutions in line with Platform Strategy, attaining Operation Excellence, and attaining solution leadership to attain customer intimacy for organization growth. Outstanding communicator with ability to share vision, gain executive support, and champion new concepts across Finance, Marketing, Operations, and IT.
  • Experienced Sr. Program Manager / Sr. Project Manager with 20+ Year Experience. PMP, Certified Scrum Master (CSM) and Six Sigma Green Belt and have engineering degree in Computer Science. Steller track record fueled by strong leadership, strategic planning and people management skills.
  • Business Strategy & Digital Execution: Create cross - organizational strategies, business transformation roadmaps, financial analyses, forecasts, capacity/demand plans, and performance metrics; identify risks and develop enterprise-wide risk mitigation, Change Management and management plans. Conduct M&A due diligence and lead M&A enterprise integrations programs /Projects with Digitization.
  • Digital Leadership: Execute Digital Retail initiatives as Senior Strategist/Technologist/Management Consultant with strong technology background. Translate market/channel/customer insights, and lead efforts regarding Competitive Analyses, Pricing and Promotions, Product Management, and Go-to-Market strategies; provide executive reporting. Data Driven and Statistical expert.
  • Managed large Enterprise integrated Programs/Projects up to 250 Million USD at Confidential . Managed Projects as Manager up to 27-30 Million USD in a matrix organization to attain seamless customer experience.
  • Adept in communication skills & managing stakholders. Have Interacted with C- Suite/ SVP/ VP and Director level from Business and Technology side while managing programs and projects.
  • Managed Programs and Projects in vaious Domain such as Retail / CPG/ Finance/ Insurance/ Manufacturing and Utility.
  • Experienced in Project lifecycle (SDLC) and managed projects in Waterfall, Agile (Scrum), Iterative, Kanban & RAD methodology.
  • Managed large enterprise Integration Programs and Projects comprising of various technology such as Digital (Omni-Channel Integration) - Azure, AWS, Python, Angular Js, Java / J2 EE/ Dot Net; eCommerce: IBM Sterling/Websphere/Hybris; DW: Teradata/ Oracle Exa Data; CRM- MSDynamics, Sales Force, API Driven Architecture, Oracle, SAP, Content Management; JDA, Oracle HCM, Workday, SAS, BI Reporting and other Statistical tools, Adobe Marketing suite, Hyperion; PM tool- Sharepoint, Ms Office suite (Powerpoint, excel, word), Jira, Confluence, Prism, Clarify, Primavera etc.
  • Managed multiple vendor partners and teams from different consulting firms including client technology and business teams.

AREAS OF EXPERTIES:

  • Executive Engagement/ Prog. Mgmt
  • Program Execution / Project management
  • Financial Analysis/Budgeting and Forecasting/Controlling
  • Risk Management/Issue Management
  • Customer Centric Vision & Strategy
  • International Resource Management
  • Global Change Management
  • Financial Transformation (Revenue Recognition)
  • HR Transformation (HCM/Workday)
  • Merger&Acquisition- Due Diligence to Post M&A Integration
  • Strategic Consulting- Operational Model/ Value Creation initiatives & Implementation
  • Cross-Functional Team Management & Leadership (Matrix Org)
  • Industry Trend & Benchmarking
  • Go to Market Strategy for Business Growth
  • Supply Chain & Logistics Optimization Programs - Demand Forcasting & merchandising; WMS Implementations
  • Cloud (Azure/ AWS), Mobility, Social & Analytics (Big Data/ DW) (SMAC)
  • B2B Sales Enablement / Front Office/ Omni-channel Integration
  • SAP / JDA / Oracle HCM/ Work Day / WMS/ SAS/ BI/ Hyperion/ Salesforce/ Content mgmt
  • Datawarehousing & Reporting
  • Digital Marketing Strategy & Implementation
  • Customer Experience- Design Thinking
  • Large Enterprise Integration Programs

PROFESSIONAL EXPERIENCE:

Confidential, HOUSTON

Sr. Program Manager /Sr. Project manager

Responsibilities:

  • Managing the large enterprise digital initiative to maximize the share of dining occasions by venturing in to Meal Kit Industry - Feasibility / Value Creation and Road map with Estimated Revenue of 3 Billion in 3 Year and increasing market share by 1% YoY. The is Digital Enterprise Integration Programs for new business value creation.
  • Multi- Year Program with $100 Million USD. The program impacts close to 48 existing applications and creating a new cloud based channel for meal kit segments. Expected resources forecast in peak would be close to 400 people. It impacts applications in Java / J2EE, Angular Js, Middleware, SAP, Order to Cash applications, Oracle, Datawarehouse in Teradata, Analytical Reporting in BI /Cognos and SAS, CRM- Sales Force (sales force automation), Omni-Channel Integration, JDA, WMS - Red Prierie etc, Adobe Marketing Tool, MDM etc.
  • The program has multiple projects and some are in Scrum and some are executing in Waterfall. Plan is to move all out to Scrum. All Scrum Tools and PM tools are used for managing day to day activities such as Jira / Sharepoint etc.
  • Responsibility includes program management throughout the program life cycle; Defining the program governance (controls); Planning the overall program and monitoring the progress; Managing the program’s budget; Managing risks and issues and taking corrective measurements; Coordinating the projects and their interdependencies; Managing and utilizing resources across projects; Managing stakeholders’ communication; Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the business change manager; and Managing the main program documentations such as the program initiation document along with mentoring and providing leadership guidances to Scrum Masters/ Project Managers.

Confidential, Atlanta

Senior Program Manager

Responsibilities:
  • Design led innovating Pro-Customer Strategy and Technology Implementation to drive growth and increase loyalty for Confidential . The Strategy laid out will increase their growth by 10% per year and yearly saving for 100 million USD /year. Confidential revenue is 40% of total Revenue. This is Omni-Channel Implementation Program with existing Retail Customers mainly for Pro-customers such as contractors.
  • The Program is based on Sales Force Automation, and Digital platform development to support Pro-customer which includes geo-fencing, Mobile applications, Scan & Go approach, Purchasing work flow, bulk discounting etc. This program has in total 16 applications impacted to support the program which includes DW - Tera Data, Cognos / SAS Reporting, CRM- Sales Force, SAP Supply chain and Revenue Recognition changes.
  • The programs was high paced and very aggressive in timeline with total budget of 12 Million USD. In Peak there were 200 people working in Onsite-Offshore model.
  • The Project was executed in Enterprise Scrum model with Scrum of Scrum complexity to handle the dependencies across scrum teams. Used Jira / Clarify / Comfluence, Sharepoint.
  • Responsibility includes program management throughout the program life cycle; Defining the program governance (controls); Planning the overall program and monitoring the progress; Managing the program’s budget; Managing risks and issues and taking corrective measurements; Coordinating the projects and their interdependencies; Managing and utilizing resources across projects; Managing stakeholders’ communication; Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the business change manager; and Managing the main program documentations such as the program initiation document along with mentoring and providing leadership guidances to Scrum Masters/ Project Managers.

Confidential, Atlanta

Senior Program Manager

Responsibilities:
  • Collaborated with Confidential to develop industry-new strategy: Sell smartphones on installment. Led teams to deliver competitive analyses, customer targeting, plan positioning, Mobile Share plan details, channel sales plans, program financials, demand projections, and complete business and IT roadmaps. This new offering has been well received by millions of consumers and is being adopted industry-wide. It was developed in SCRUM and WATERFALL.
  • Direct internal and client teams in 3-year, $200M strategic program to evaluate/revamp B2B sales and operations focusing on Cloud products enabled for tablet/smartphones and with features linking to LinkedIn and Facebook (for customer profiling). Used Big Data analytics (supporting Sales) in program roadmap. This was developed in SCRUM.
  • Merger & Acquisition (M&A), Direct-TV / iUsecell & Nextel Mexico: Managed cross-functional integration teams (up to 100 team members) throughout pre- and post-acquisition planning and execution; created and continuously refined integration “playbook” including product launch, Go-to-Market, quote to cash, cross selling, and back office functions. Provided reporting and metrics to senior management. This was Executed in WATER Fall.
  • All three programs were part of very large enterprise integration projects impacting 60-65 applications to support such transformations which includes Java / J2EE/ python/ Angular js/ Middle ware / API based / TLG (AMDOCs product) / WMS/ Data ware house/ Reportings/ Digital Channels/ Oracle etc. I think these engagments had almost all technologies in different functional areas.
  • Responsibility includes program management throughout the program life cycle; Defining the program governance (controls); Planning the overall program and monitoring the progress; Managing the program’s budget; Managing risks and issues and taking corrective measurements; Coordinating the projects and their interdependencies; Managing and utilizing resources across projects; Managing stakeholders’ communication; Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the business change manager; and Managing the main program documentations such as the program initiation document along with mentoring and providing leadership guidances to Scrum Masters/ Project Managers.

Confidential, Charlotte

Sr. Project Manager/ SCRUM MASTER

Responsibilities:

  • Omni - Channel Integration (Stores, Online, Customer Care, etc.), Mobile Integration (Tablet, Surface): Led team to build strategic roadmap streamlining logistics operations. In quarter after rollout, increased Lowe’s Revenue 4% and reduced inventory variability from 25% to 5% - saving millions of dollars in inventory maintenance. This is
  • M&A Post merger Integration with Lowe’s and Canadian Firm Rona. This was implemented in waterfall.
  • This Program was executed in Waterfall and Scrum both. I was managing the projects in SCRUM as SCRUM MASTER.

Confidential, Little Rock

SCRUM MASTER

Responsibilities:
  • Created strategy and business model and Technology Implementation program allowing consumers to scan and check out items at in-store shelves. Deployment of this solution will impact millions of in-store shoppers worldwide.

Confidential, WAUKESHA

Project Manager

Responsibilities:
  • Managed the Confidential .com Development and implemented Omni-Channel Integration. Scope of engagement is to develop Confidential .com with new promotion and newer marked down strategy for discounting.

Confidential, Minneapolis

Project Manager

Responsibilities:
  • Directed $15M project to transformion. Supervised 3 PMs with 50 team members in US. Led change in capacity utilization (changing LTL to FTL), effective routing, GPS provisioning, and logistics control in China; Confidential saved $15M annually in productivity increases.

Confidential

Project manager | Technology Lead | Developer

Responsibilities:

  • Started as Software Developer developing software for clients in Java/ J2EE with clients in 1999 and moved as Technology Lead and moved to project management.

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