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It Consultant/project Manager Resume

Mountlaketerrace, WA

SUMMARY:

  • Over 12+ years of experience analyzing and delivering Business Systems.
  • Full life cycle experience from project planning, requirements gathering, testing, post go - live support to training in various industries including Telecom, Insurance and Services.
  • Key skills include collaboration across functional areas, stakeholder management and negotiation.
  • Expert in facilitation and building relationship.
  • Comfortable working with business and technical team members.

BUSINESS SKILLS:

  • Business Analysis
  • Data Analysis
  • Analytical /Logical Thinking
  • Business Process Modeling
  • Quality Assurance/ Testing
  • Customer Facing Experience
  • Requirements Management and Prioritization
  • Project Management Methodology
  • Written and Verbal communication

TECHNICAL SKILLS:

  • Microsoft Office Suite
  • Jama (Requirements Mgmt)
  • MS Access
  • Microsoft Visio
  • UML
  • LifeComm (IBM Host Platform)
  • Sharepoint
  • SQL Server
  • Microsoft Project

PROFESSIONAL EXPERIENCE:

Confidential, MountlakeTerrace, WA

IT Consultant/Project Manager

Responsibilities:

  • Conducted Business Analysis on security threats for business processes and systems.
  • Provided input to project portfolio analysis and planning.
  • Analyzed, designed and documented process flows on cybersecurity projects Like PKI (Public Key Infrastructure and Data Protection).
  • Conducted market analysis/research on security techniques for improving cybersecurity posture within Confidential .
  • Created project charters for security projects.
  • Identity and Access Management data.
  • Software vulnerabilities for the Platform Security data.

Confidential, Mercer Island, WA

Sr. Business Analyst

Responsibilities:

  • Identified and defined project objectives and goals supporting long term strategy.
  • Defined and managed project scope to support the project portfolio.
  • Gathered, documented and maintained Business requirements for multiple tracks of work
  • Used modeling tools like Visio and UML for analysis and designing of applications.
  • Conducted and facilitated requirements gathering sessions at various levels within the organization.
  • Supported all aspects of testing including creation and execution of test cases both for functional and user acceptance testing, whenever applicable.
  • Coached/mentored other BA’s in Business Analysis methodology and techniques.
  • Analyzed data from various sources using Excel
  • Ensured that all artifacts were in compliance with corporate SDLC/Agile (SCRUM) policies and guidelines.
  • Performed Impact analysis and risk assessment on complex projects.
  • Developed and tracked project milestones using MS project.

Confidential, Bellevue WA

Business Analyst

Responsibilities:

  • Analyzed and modeled existing Business processes
  • Created detailed Business Requirement Document (BRD’s) and translated it into functional/ technical specifications.
  • Participated in Functional/ Integration and User Acceptance Testing

Confidential, Issaquah, WA

IT Analyst

Responsibilities:

  • Maintained and monitored CMODS, a data source for partner data (data uploaded to MS Sales via ICMODS by partners).
  • Successfully executed SQL scripts to troubleshoot and investigate user issues.
  • Communicated effectively with the users of business application on a day to day basis.
  • Ensure successful processing of EDI Transactions (for sales and inventory reports).
  • Executed Testing & UAT of Partner data changes/additions.
  • Successfully performed analysis on Partner data.
  • Successfully used pivot tables to query user data and to determine data discrepancies.

Confidential, Kirkland, WA

Business Analyst

Responsibilities:

  • Gathered data requirements for the Data Integrity project.
  • Identified appropriate tools and techniques for data analysis.
  • Performed data analysis on Cingular’s billing system (Bill Tamer) and Cingular’s inventory system (Granite) using SQL Server 2005.
  • Provided data extracts from SQL server and identified data discrepancies between the systems in the form of a scorecard.
  • Collaborated with stakeholders and regional teams to update the inventory system in a timely manner.
  • Facilitated bi-weekly status meetings with regional teams.
  • Identified and resolved issues/challenges across regional teams.

Confidential, Chicago, IL

IT Analyst

Responsibilities:

  • Successfully analyzed business requirements, wrote design documents and user acceptance test scripts.
  • Performed coding and testing for the financial applications (Excel with VBA)
  • Successfully performed root cause analysis.
  • Provided stakeholders with time & effort estimating.
  • Successfully transitioned the deployed applications to off-shore support teams.
  • Successfully created Confidential SQLs for weekly data updates in the applications.

IT Analyst

Confidential

Responsibilities:

  • Successfully provided data extracts from SQL server 2000 (backend) for testing the application.
  • Successfully completed application support documentation.
  • Assisted in development and documentation of the process flow of the application.

IT Analyst

Confidential

Responsibilities:

  • Created and executed SQL statements for data validation.
  • Assisted in product testing.
  • Created application support documentation for Software Quality Assurance review.

Confidential, Saint Joseph, MI

Client Consultant

Responsibilities:

  • Analyzed and documented business requirements for a Clinical Data Management System.
  • Developed and executed user acceptance test scripts.
  • Created reference manuals and training materials.
  • Conducted end user training.
  • Participated in on-site implementations of the Clinical Data Management software

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