SUMMARY:

• I am a professional with 10+ years hands on experience in project management with 8 years background in the telecom industry. As IT/ Telecomms/ Business Project Manager, I gather business requirements and distill them into product and process requirements, then coordinate the planning, execution and delivery of these projects - Network, Software, Web, Cloud, Mobile and Cellular based projects.
• My experience as Product Delivery Manager enables me act as liaison between the business and technical teams to deliver projects from concept to market or user department using SDLC/ Waterfall or Agile. I have technical hands-on and business exposure enabling me to work closely and comfortably with both teams to deliver projects efficiently. I aspire to work in a challenging environment with exposure to cutting edge technology where I can enhance my skills/ knowledge and add value to the organization.

TECHNICAL SKILLS:

Project Management (10 years) - Agile, SCRUM, PMP, PMI, PRINCE, Project Accounting, SDLC

Product Delivery (5 years) - Cellular, USSD, SMS, SIP, Cloud technology, SaaS, IaaS, Requirements management, PLM, SDLC, Idea conception to deployment, software testing, defining and documenting user requirements, business processes and workflow modeling, context diagrams, entity relationship diagram, IVR

IT Presales (6 years) - Networking, Cloud, customer facing, Requirements management, costing, pricing, RFP, RFQ, Datacenter Services

IAAS (3 years) - Microsoft Azure, RedHat, VCE vBlock Server, VMWare

SAAS (8 years) - eCommerce, OpenCart, osCommerce, Idea conception to deployment, product delivery, BCSG, Jamcracker, Mastercard Payment GatewayMobile Application (2 years) - Android, iOS, SAP Afaria Mobile Device Management platform

Web Application Delivery (12 years) - Proficient from product delivery perspective, Ability to edit PHP/ HTML software, Apache, LAMP, MySQL, Website Delivery, Web Hosting, Domain Name registration

IoT (2 years) - Vehicle tracking, Tank Fuel monitoring, Video Surveillance, Inverter Battery monitoring

Tools - Jira, MS office (Project, Visio, Excel, Word, PowerPoint), Skype, TeamViewer, Webex, GoToMeeting, cPanel, Winbox, PuTTY, WAMP, Bitbucket, Google Firebase, Smartsheets

PROFESSIONAL EXPERIENCE:

Confidential, New York

PMO Project Manager

As PMO Project manager, I am responsible for delivering the automation the processes of existing and new multisite project using Smartsheet PM tool and adopting proprietary FedEx methodology ABLE, SDLC and Agile methodologies. I am tasked with gathering user requirements and creating a Work Breakdown Structure, which will be used to develop and automate the process of the project. Automation creates collaboration between all stakeholders of the project enabling online and real-time engagement on delivery of project tasks and providing project transparency through delivery of automated reports and dashboards used by stakeholders at all levels of the project. I currently manage and track a 700-site network refresh project with expenditure ranging from $10k to $100k and a team size of 7 co-located members

Confidential

PPM Project Manager

• Elicit requirements from key stakeholders and developed the BRD
• Create WBS for the delivery of the PPM solution
• Develop and sign off project management plan
• Liaise and manage work performed by the development team
• Measure quality against stakeholder expectations documented in the BRD
• Facilitate communication and training of the new solution
• Provide performance reporting to senior management using Smartsheets

Confidential , NJ

Project Manager/ Product Delivery Manager

• Delivered/ project managed various Cellular and ICT products for SMEs and Enterprise customers which helped improve revenue
• Launched various eCommerce based cloud products, notably;
• MTN Virtual Private Server - This is a Cloud-based IaaS product which was delivered for the Corporate Enterprise market using Redhat CloudForms
• Managed the delivery of the user stories and managed enhancements to existing products and delivered new revenue streams from those products
• Product architecture was typically eCommerce based, which centered around the middleware which connected the front-end product landing website to the charging gateways (card and airtime), product delivery and SMS platfroms
• Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment using Agile Methodology.
• Reported progress to all stakeholders through Sprint Burn-Down Reports and velocity target updates
• Wrote User Stories based on the requirements gathered from all the stakeholders.
• A cadence of two week sprint was adopted on most of the projects
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums, Sprint Review & Retrospective.
• Utilized Sizing and Planning Poker techniques as needed based on the length of the backlog and priorities

Confidential, NJ

BI Project Manager

In my role as Senior Project Manager for the vendor reporting to the customer’s PMO manager, I was responsible for the management and delivery of the Enterprise Data Warehouse Project valued at $2.5 million in Etisalat. Prior to my employment, the project lacked organization and structure. In consultation with the team and applying SDLC methodology, I was able to develop a project plan, which was used as basis to deliver each phase of the project. This improved efficiency and accountable on the project. This earned me recognition as a credible project manager within the project team and across the organization. The project delivered efficiency through ease of reporting with better decision-making providing savings of $2.4 million yearly

Confidential

Project Manager

As vendor project manager reporting to the customer’s PMO manager, I was responsible for the delivery of the Network Upgrade for Confidential with asset base of $17.7Bn. The upgrade covered bandwidth optimization across the WAN involving the branch offices, disaster recovery sites and upgrade to 10G backbone links across the floors of the HQ. Prior to my employment, project delivery was slow due to incoherence among the project team and stakeholders. I managed the project using SDLC methodology to improve project focus and transparency through well-planned communication strategy among the project team. This led to faster delivery of tasks and visibility of progress of the project by the sponsor and other stakeholders. The project was a $10 million project, which delivered improved enterprise-wide performance resulting in improved staff productivity and better customer service. I managed and tracked projects with expenditures from $50k to $1m

Confidential

Product Delivery Manager

I acted in three roles at various periods during my employment. I was first employed as Project manager in the PMO where Demand Management system was used to allocat projects, after which I was promoted to the role of Project Manager in the CIO’s office and eventually gained employment as Product Delivery Manager in the Business Process Integration and New Product Development unit. During my time at Confidential I adopted the PMI methodology where I managed and tracked projects with expenditures from $100k to $500k and was able to deliver projects to time and budget, which earned me recognition and promotions to the highlighted roles.

Confidential

Technology Consultant

While at Confidential, I was employed as Technology consultant where I led the implementation of IT due diligence work for several banks and a government agency. I was also promoted as BPR technology consultant in the newly created Business Process Re-engineering (BPR) department, which was focused primarily on financial institutions. I introduced the idea on the need for Confidential to promote the implementation of a credit bureau system for SMEs in the country

Confidential

Internet and Network Consultant

As internet and network consultant, I managed a team comprising of network engineers, developers and software testers. My main tasks were to ensure web development projects were delivered to time and on budget. Clients worked for included Natwest and Tesco.

Confidential

Pre-Sales Engineer

RESPONSIBILITIES:

• Developed project charter signed off by the sponsor to establish executive buy in for the project
• Conducted project kick off meetings
• Developed integrated project plans reflecting purpose, roles, responsibilities, milestones, budgets, risk mitigation plan, critical success factors and project tasks necessary to drive the project to completion
• Conducted weekly meetings to identify risk areas and track activities against the plan
• Provided weekly status and progress reports to establish and promote project visibility to all stakeholders (project team, project sponsor, vendor, internal/ external customers, end users)
• Established communication strategy that helped to manage expectations of stakeholders
• Carried out retrospect meeting during project closure and documented lessons learned to be used for future projects and process improvement
• Prepared project closure document that included as-built diagrams, lessons learnt, operational tasks and teams, SLAs and recommendations for future process improvement
• Researched best practice ways of carrying out projects and new product deliveries
• Distilled high level requirements into user stories and managed delivery
• In alliance with the technical lead and operations managers, I identified members of the project team and defined and communicated roles, responsibilities and expectations
• Adopting customer service approach and a servant leadership style, I facilitated delivery by establishing productive relationship with the team which enabled me resolve project specific issues and encourage the team members to complete their tasks efficiently and to time
• Efficiently carried out project change by adhering to the change management process instituted by the Change Board
• In collaboration with the business owner and technical lead, I forecasted and documented time and material budget required to deliver the project goal
• Carried out spot checks at project sites to ensure compliance
• Worked with the QA and testing team to ensure requirements are testable and that the project goal is met as captured in the requirements document
• Work with Release Manager to ensure proper operations turnover and SLA updates.
• Carried out post production monitoring of the solution, providing fixes to bugs raised by the nursery team as a result of feedback from customer and customer service team