CAREER SUMMARY

• Results - focused Program/Project Management Professional with over 30 years experience managing and delivering $1M-$65M enterprise wide solutions on-time and within budget, for Healthcare, Banking, Wireless, Confidential, Manufacturing and Package Shipping industries.
• Demonstrated leadership in managing cross-functional teams comprised of 10 to 100+ on-site and off-shore resources, including direct management of 10 to 20 senior level project management staff.

TECHNICAL SKILLS

COBOL, Fortran, IMS/VS, COBOL II, RPG, CICS, JCL, C, C++, UNIX, Digital Unix, Tru64/Tru64 Clusters, SYBASE, DB2, Oracle, Master Data Management (MDM), Informatica, Apache Hadoop, TIBCO, Confidential, EMR, EPM, Microsoft Dynamics/NAV, Clarity, IDM, STS, PowerBuilder, OSS, Visual Basic, eCommerce, mCommerce, Simple Object Access Protocol (SOAP) - (XML, HTTP, Target Process, HPE Agile Manager, SMTP), EDI, Lawson-ERP, SAP, Novell, Windows, Linux, Perl, Facets, PBM-Medco, Express Script (ESI), Pegasystems-Healthcare, FEP, ITS, McKesson-ClaimCheck, ClaimsXten, Beeline, JIRA, Daptiv, NetSuite - OpenAir, NASCO, CMS, TSO, EXPEDITER, IMAGE, QUERY, SPF, MySQL, SAS, Focus, Greenfield/Brownfield, Windows NT, 2000, Project Server, Microsoft SQL, SharePoint, PlanView, Invoice Tracker, Daptiv PPM, HP-ALM, MS Project, MS Word, MS Excel, MS Access, MS PowerPoint, MS PWA, Confidential, HTML, JAVA, J2EE, EJB, JMockit, Cactus (JUnit), AngularJS, Smalltalk, Web Service Definition Language (WSDL), Lotus Smart Suite, SCO UNIX, IBM WebSphere, IBM Z/VM, Z/OS, IBM 3081, 3084, 4341, 3090, AS/400, RS/6000. IBM Clone, HP 3000, HP 8500. HP 9000, Net Server, DEC Alpha/VAX, IBM, COMPAC PC’s/Servers, LAN, WAN, CONNX, Pentaho Data Integrator, tcVision, Postgres, SQL Server, MongoDB, Natural, ADABAS, Angular2, Springboot, GitHub, GitLab, HTML5, Javascript, Wireframing, Prototyping, Mobile Apps, Power BI, Target Process, KanbanFlow, Microsoft Team Foundation Server (TFS)

PROFESSIONAL EXPERIENCE

Confidential, Schaumburg, IL

IT Program Manager Consultant

Responsibilities:

• Serving as IT Program Manager for the Confidential - MS Department of Child Protection Services (MDCPS). MDCPS is implementing a new Comprehensive Child Welfare Information System (CCWIS) that is replacing its current legacy system (MACWIS).
• This assignment includes ensuring that new Database, Technical and Network Architecture is in place as the new web-based system is being developed. Once the baseline architecture is designed and deployed, Agile Development and Project Management is being used to drive the system to completion.
• All Federal and State Regulations for the new Child Welfare System is being adhered to.
• Responsible for the tracking and reporting of Enterprise project activities through coordination with Agile Coaches, Scrum Masters, Enterprise & Solution Architects, Database Architects, Network Architects, Agile Project Managers, Solution/Software Development, Operations/Business teams, and external vendors.
• Responsible for managing the progress of multiple Scrum teams (State and Vendor)
• Responsible for providing technical and business guidance, review and oversight of related work products, and serves as an escalation point to ensure the project managers and external vendor teams deliver application and infrastructure projects on time, to specification and on budget, with first time quality, and with adherence to stated business requirements/epics/stories
• Responsible for Sprint/Kanban grooming approval
• Responsible for Technical/Database/Network Architectural review and approval
• Responsible for managing Technical (IT) and Business resources from MDCPS and vendors (Bourntec, Procomm, Magnolia, Ciber, Modern Systems)
• Responsible for communicating status (milestones, risks/issues, costs, progress to plan) to stakeholders in Executive Status Meetings and in the Weekly Status Report.
• Responsible for managing scope change and submitting appropriate Change Requests (CR) where warranted
• Responsible for maintaining an active level of awareness on project status, analyzing risks, establishing contingency plans and identifying trigger events and responsibility for initiating mitigating actions
• Responsible for client management, vendor management and all project decisions for the program tracks
• Utilizing JIRA, Target Process, Kanban and HP’s Agile Manager tools to track all stories, project/sprint progress and status, Confidential for system diagramming and MS Excel for budget tracking.

Confidential, Houston, TX

Sr. IT Program Manager Consultant

Responsibilities:

• Served as Sr. IT Program Manager for the GT&T Division, leading Compliance workflow projects (TAORS, SWMS), Nuclear risk system (RCM - Risk Classification Manager) and the decommission/sale of Nuclear facilities IT Systems (Vermont Yankee, JAF). This assignment included ensuring that Energy compliance was being upheld. The Nuclear facilities are going offline and all regulations for the shutdown of the IT Systems ad to be handled properly. Also responsible for the IT infrastructure standup of the Transmission Operations Centers (TOC) in AR and MS.
• Responsible for the tracking and reporting of Enterprise project activities through coordination with Enterprise & Solution Architects, Project Managers, Solution Development and Operations teams, and external vendors.
• Responsible for providing technical and business guidance, review and oversight of related work products, and served as an escalation point to ensure the project managers and external vendor teams deliver application and infrastructure projects on time, to specification and on budget, with first time quality, and with adherence to stated business requirements
• Responsible for Business Case development and approval
• Responsible for Architectural review and approval
• Responsible for developing a standardized plan and process that can be used to decommission all nuclear facilities in the future
• Responsible for managing the Business Analysts and IT through the gathering and development of business, functional and technical specifications to derive project scope.
• Responsible for managing Technical (IT) and Business resources from Entergy and vendors (HCL, Accenture, Rolls Royce)
• Responsible for communicating status (milestones, risks/issues, costs, progress to plan) to stakeholders in Executive Status Meetings and in the Weekly Status Report.
• Responsible for managing scope change and submitting appropriate Change Requests (CR) where warranted
• Responsible for maintaining an active level of awareness on project status, analyzing risks, establishing contingency plans and identifying trigger events and responsibility for initiating mitigating actions
• Responsible for client management, vendor management (HCL/Accenture/Rolls Royce) and all project decisions for the program tracks
• Utilized MS Project/PWA to track all project status and budget, Confidential for system diagramming and MS Excel for task tracking.

Confidential - Alpharetta, GA

IT Program Manager Consultant

Responsibilities:

• Responsibilities, Managing and communicating a clear vision of the project’s objectives and motivating the cross functional project team to achieve the goals of the assessment
• Managing multiple Project team members to:
• Understand Confidential ’s environment and processes
• Identify gaps between Confidential ’s solution and Facets
• Understand needs of Confidential Facets customers and prospects
• Define High Level Requirements
• Develop Architecture and Proposed Facets/EDI Connector Custom Solution(s)
• Define and Develop the Framework for needed Implementation Guides
• Developing Implementation Guide(s) to be used to secure clients that use Facets
• Defining a Timeline for the Design, Development and Execution phases of the project
• Developing a high-level Work plan for Design, Development and Execution phases of the project
• Outlining Resource Requirements / Budget for the Design, Development and Execution phases of the project
• Completing and executing SOWs for vendor and executing the RFI/RFP for the new Facets Connector solution
• Utilizing MS Project to develop a project Timeline and Workplan, MS Word and Confidential for system diagramming, MS Excel time keeping and budget/tracking

Confidential, Philadelphia, PA

IT Project Manager Consultant

Responsibilities:

• Managing and communicating a clear vision of the project’s objectives and motivating the client and implementation teams to achieve the vision
• Managing the Confidential and Confidential technical teams through the installation of the ECR product, including Testing and Training
• Managing the Implementation Project Schedule from scoping and initiation to project monitoring and close-out
• Working directly with the Technical Lead (Tool Creator/Developer) and Solutions Architects to ensuring the Solution supported the scope and met client expectations
• Managing Technical (IT) and Business resources from Confidential and Confidential
• Cross referencing client requirements against base requirements of the ECR tool
• Managing project decisions for all work threads
• Validating UAT (Test) Scripts for End User and Power User Tools
• Managing Action Items and Key Decisions on how the Tool was implemented
• Ensuring Informatica Software License was procured and all Hardware (servers) was procured in order to complete the installation/implementation successfully
• Ensuring that the Test and Production Environments were prepared for the ECR implementation
• Communicating status (milestones, risks/issues, actions, key decisions, progress to plan) to stakeholders in the Weekly Status Report.
• Managing scope change and submitting appropriate Change Requests (CR) where warranted
• Managing the overall project budget and reporting regularly to Confidential Management
• Utilizing MS Excel and MS Word to track all project status, MS PowerPoint for presentations and status reviews, NetSuite OpenAir for time keeping and budget/tracking,

Confidential - Alpharetta, GA

Enterprise Program Manager Consultant

Responsibilities:

• Served as Enterprise Program Manager for the ICD-10 Program/Portfolio.
• This assignment included ensuring that the all aspects of ICD-10 was remediated, tested and implemented correctly.
• This included ensuring that Medical Policies were updated, the Medical Coding was mapped correctly and Facility Reimbursements and Provider Contracting met business standards. International Classification of Diseases (ICD) is the international standard diagnostic classification for all general epidemiological, many health management purposes and clinical use. These include the analysis of the general health situation of population groups and monitoring of the incidence and prevalence of diseases and other health problems in relation to other variables such as the characteristics and circumstances of the individuals affected, reimbursement, resource allocation, quality and guidelines. Worked directly with the state of Louisiana to align this effort with Medicare, the Exchange and Electronic Health Records ( Confidential )
• Responsibilities included:
• Completing and executing SOWs for external vendor and executing the RFPs for ICD-10 support (ASK, PEGA, TriZetto)
• Managing and communicating a clear vision of the project’s objectives and motivating the cross functional project team to achieve the vision
• Managing multiple Program Managers and Project Managers in this assignment. Work tracks included Clinical Equivalency, Financial and Operational Neutrality, Claims and Benefits (Benefit Neutrality), Facets Configuration, Inbound/Outbound File Feeds, Extracts and Analytics (EDW) - Data Warehouse/Claims Repository Implementation, Provider/Vendor Outreach, Operational Readiness, Testing and Training. Responsible for gathering functional and technical specifications to derive project scope.
• Creating and managing a project plan from scoping and initiation to project monitoring and close-out
• Working directly with the Technical Leads and Solutions Architects to ensuring the Solution Architect Diagrams (SADD) and Technical Specs were completed in order to support the scope
• Working directly with the Requirements Analysts to ensure that the RMPs
• Requirement Management Plans) were in alignment with the requirements to produce the as-is and to-be models.
• Managing Technical (IT) and Business resources from HealthNow, State of NY and vendors through development, Waterfall and Agile SCRUM Sprints
• Responsible for leading the development of comprehensive test plans to test with all vendors and the state.
• Utilized MS Project to track all project status, Confidential for system diagramming, MS Excel, Project Server and Daptiv for time keeping and budget/tracking,
• Client management, vendor management and all project decisions for all program work tracks
• Communicating status (milestones, risks/issues, costs, progress to plan) to stakeholders in Executive Steering Meetings and in the Weekly Status Report.
• Managing scope change and submitting appropriate Change Requests (CR) where warranted
• Managing the overall project budget and reporting regularly to the Directing Sponsor
• Managing Vendor Relations and SOWs related to all projects within the ICD-10 Program
• Analyzing risks, establishing contingency plans and identifying trigger events and responsibility for initiating mitigating actions
• Establishing escalation process for the mitigation of issues and risks.
• Utilized Agile Development Methodology for dependency projects
• Utilizing MS Project to track all project status, MS Word and Confidential for system diagramming, MS Excel, SharePoint and Daptiv for time keeping and budget/tracking,
• Deliverables:
• Program Strategy, Governance Model, Scope, Charter, Benefit/ROI Realization, Change Management Plan, Test Pans, Executive Communications Plan, Weekly Executive Status, Escalation Plan, High Level Roadmap

Confidential - New Orleans, LA

Program Manager Consultant

Responsibilities:

• Served as Program Manager for the Clinical Equivalency, Financial Neutrality and Benefits Neutrality (Facets Configuration) program tracks of the ICD-10 Portfolio. This assignment included ensuring that the Medical Policies are updated, the Medical Coding was mapped correctly and Facility Reimbursements and Provider Contracting met business standards. International Classification of Diseases (ICD) is the international standard diagnostic classification for all general epidemiological, many health management purposes and clinical use. These include the analysis of the general health situation of population groups and monitoring of the incidence and prevalence of diseases and other health problems in relation to other variables such as the characteristics and circumstances of the individuals affected, reimbursement, resource allocation, quality and guidelines. Worked directly with the state of Louisiana to align this effort with Medicare, the Exchange and Electronic Health Records ( Confidential ).
• Responsible for gathering functional and technical specifications to derive project scope.
• Responsible for managing Technical (IT) and Business resources from Confidential, state of Louisiana and vendors
• Responsible for completing and executing SOWs for external vendor and executing the RFPs for ICD-10 support (McKesson, TriZetto)
• Responsible for leading the development of comprehensive test plans to test with all vendors and the state.
• Responsible for communicating status (milestones, risks/issues, costs, progress to plan) to stakeholders in Executive Steering Meetings and in the Weekly Status Report.
• Responsible for managing scope change and submitting appropriate Change Requests (CR) where warranted
• Responsible for analyzing risks, establishing contingency plans and identifying trigger events and responsibility for initiating mitigating actions
• Responsible for client management, vendor management and all project decisions for the program tracks
• Utilized MS Project to track all project status, Confidential for system diagramming, MS Excel, Project Server and Planview for time keeping and budget/tracking,
• Deliverables:
• Program Strategy, Governance Model, Scope, Charter, Benefit/ROI Realization, Change Management Plan, Test Plans, Executive Communications Plan, Weekly Executive Status, Escalation Plan, High Level Roadmap

Confidential - New Orleans, LA

Program Manager/Enterprise Project Manager Consultant

Responsibilities:

• Utilized JAR and JAD sessions for requirements gathering and design phases
• Responsible for gathering functional and technical specifications to derive project scope.
• Responsible for managing Technical (IT) and Business resources from Confidential and Ochsner
• Utilized MS Project to track all project status, MS Access for database work, Confidential for system diagramming/ R&D Vision documents, MS Excel, Project Server and Planview for time keeping and budget/tracking,
• Worked with the legal department to negotiate contractual agreements with OHS (Ochsner Health Systems).
• Responsible for client management and all project decisions for the collaboration project
• Responsible for completing and executing SOWs for partner agreement and executing the RFPs for collaboration
• Deliverables:
• Program Strategy, Governance Model, Scope, Charter, Benefit/ROI Realization, Change Management Plan, Executive Communications Plan, Weekly Executive Status, Escalation Plan, High Level Roadmap

Confidential - New Orleans, LA

Program Manager/Enterprise Project Manager Consultant

Responsibilities:

• Served as Program Manager for the Customer Relationship Management (CRM) Project.
• BCBSLAs goal with this project was to directly engage consumers in order to influence their healthcare and Confidential by bridging the gap between systems and people. Confidential was implementing systems that would allow members and physicians immediate access to patient information in order to proactively manage member health.
• This was in response to Health Care Reform and the upcoming healthcare exchange
• Responsible for gathering functional and technical specifications to derive project scope.
• Responsible for managing Technical and Business resources from Confidential and vendors
• Utilized MS Project to track all project status, Confidential for system diagramming, MS Excel, Project Server and Planview for time keeping and budget/tracking,
• Responsible for executing SOWs for external vendor and executing the RFI/RFPs for CRM support
• Responsible for client management and all project decisions for the project
• Deliverables:
• Program Strategy, Governance Model, Scope, Charter, Benefit/ROI Realization, Change Management Plan, Executive Communications Plan, Weekly Executive Status, Escalation Plan, High Level Roadmap

Confidential - New Orleans, LA

Enterprise Project Manager

Responsibilities:

• Served as Implementation Readiness Manager for Confidential as they were replacing their OS COBOL Mainframe Banking System (Fidelity) with the Jack Henry packaged Banking System (Deposits, Loans, ATM)
• Responsible for ensuring that all mock implementations were carried out effectively.
• Responsible for managing Confidential and Jack Henry Technical and Business Resources and ensuring that all banking transactions were correctly balancing during conversion.
• Utilized MS Project for tracking tasks and resources

Confidential - New Orleans, LA

Sr. Program Manager/Enterprise Project Manager Consultant

Responsibilities:

• Responsible for overall program management of the Core Replace Project (eROC) at Confidential .
• Confidential replaced their mainframe/legacy (IMS/COBOL) Claims Processing System with Facets e2, a packaged claims adjudication system.
• Management areas included IT interfaces, Claims Processing and Adjudication (ITS, Group, Individual, BC65, NASCO), Medical Management, Reporting (EDW) - Electronic Data Warehouse/Claims Repository Implementation, Actuarial, Underwriting, Customer Service, Finance, Accounting and Marketing Systems.
• Concurrently led the implementation of the Beeline Contractor Tracking and Billing Vendor Management System.
• Responsible for gathering functional and technical specifications to derive project scope.
• Responsible for completing and executing SOWs for external vendor and executing the RFIs/RFPs for eROC conversion support (FCG, McKesson, TriZetto,
• ExpressScripts (ESI))
• Responsible for managing Technical and Business resources from Confidential, Vendors (Beeline, FCG and TriZetto) and the Offshore Technical staff in India.
• Responsible for migrating all special claims from the mainframe/legacy system to Facets.
• Responsible for Client Management, Vendor Relations and all project and technical decisions for the project.
• Responsible for managing a project plan from scoping and initiation to project monitoring and close-out
• Worked directly with the Technical Leads and Business Liaisons to ensuring the Business Requirements and Technical Specs were completed in order to support the scope
• Worked directly with the Requirements Analysts to ensure that the RMPs (
• Requirement Management Plans) were in alignment with the requirements to produce the as-is and to-be models.
• Responsible for communicating status (milestones, risks/issues, costs, progress to plan) to stakeholders in Executive Steering Meetings and in the Weekly Status Report.
• Responsible for managing scope change and submitting appropriate Change Requests (CR) where warranted
• Responsible for managing the overall project budget and reporting regularly to the Executive Sponsor
• Responsible for analyzing risks, establishing contingency plans and identifying trigger events and responsibility for initiating mitigating actions
• Establishing escalation process for the mitigation of issues and risks.

Confidential - New Orleans, LA

Sr. Technical Consultant/Sr. Project Manager

Responsibilities:

• Responsible for managing the technical interfaces/tasks for successfully bringing on a new Confidential . This included all conversion processes and Branding issues
• Responsible for gathering functional and technical specifications to derive project scope.
• Responsible for managing Technical resources to bring the new branch on line.
• Responsible for tracking and managing all project tasks and schedules utilizing Project Workbench.

Confidential, Jackson, MS

Executive Partner

Responsibilities:

• Created a wireless strategy/design concept for the company while working directly with executive management on meeting business objectives and budget.
• Participate in the hiring of personnel, gathering customer requirements (adding and modifying), analyzed, designed, tested, installed, implemented, and maintained wireless software (PDA and tablet PC).
• Utilize SQL queries for problem resolution and creates work requests as needed during all projects/product builds.
• Created and executed test plans, use cases and test execution scenarios, and report problems/defects to developers.
• Manage COBOL, UNIX, VB.Net, HTML, JAVA/JSP, J2EE, C, and C++ projects, allocating staff to the projects and adhering to the budget for those projects.
• Responsible for HR and vendor relations (contract negotiations).
• Responsible for completing and executing SOWs for vendors and executing the RFIs/RFPs for work to be completed
• Utilize Open-Source Software (OSS) for development of specialized client systems/applications
• Utilize Agile Development Methodology
• Utilize MS Project and JIRA to track all stories and project status: MS Access for database work, Confidential for system diagramming/ R&D Vision documents, MS Excel for budget/statistical tracking as well as for maintaining an accurate list of all active projects and for problem tracking.
• Accountable for the overall delivery of quality products to our customers.

Confidential - Jackson, MS

Director - Projects and Product Management

Responsibilities:

• Responsible for managing/directing the Project Managers and Project Engineers in the Projects & Product Management group.
• Duties consisted of managing vendor relations, requirements gathering, analysis, design, testing and implementation of large-scale strategic distributed projects for one-way and two-way wireless messaging and communication.
• Developed and executed test plans and test scenarios and documented successful results, as well as defects.
• Created Work Requests (requirement change requests) as needed during all projects.
• Worked extensively with Engineering, IS, Marketing, Technical Writing and Testing area to ensure that all projects were implemented timely and successfully.
• Responsible for managing UNIX (Tru64), AS/400, C and C++ projects.
• Worked with the legal department in negotiating contractual agreements with vendors.
• Managed staff allocation, project delivery and budget
• Utilized: MS Project to track all project status and resource leveling, Confidential for system diagramming, MS Excel for maintaining an accurate list and status of multiple active projects and for problem tracking.

Confidential

Project Director

Responsibilities:

• Responsible for certifying hardware and software for Courts (ADSI Courts), Police (ADSI Police) and Finance (DataQuest).
• Managed the UNIX, SCO UNIX, NT, COBOL and C++ projects, allocating staff to the projects and adhering to the budget for these projects.
• Worked closely with vendors, ADSI and DataQuest, to complete system certification.
• Completed all tasks from inventory through remediation and certification.
• Analyzed, coded, tested and implemented all needed system updates
• Created and executed test plans and test scenarios for all legacy systems.
• Utilized MS Project to track project status

Confidential

Project Director

Responsibilities:

• Directed fifteen (15) project teams (COBOL, OS COBOL (AS/400), Lawson, Oracle/PowerBuilder, eCommerce, EDI, UNIX and Harry Rhode Management Systems (Manufacturing)) to Y2K Certification.
• Responsible for certifying hardware, software and embedded systems for the Industrial Packaging (BOCS, Container and Containerboard) and Xpedex (Counterpoint Paper Master, SHIMS, MAX, MAX National Accounts and JBA) Divisions
• Managed all projects, allocating staff and adhering to budgets for more than two hundred staff members overall.
• Worked closely with the vendors, Lawson and Oracle, to complete the system certification.
• Led the efforts to analyze code, test and implement all needed system updates.
• Created and executed test plans and test scenarios for all legacy systems.
• Produced work requests (requirement change requests) as needed during the project.
• Utilized MS Project to track all active projects and resource utilization, Confidential for system diagramming (legacy systems), MS Excel for maintaining an accurate list and status of multiple active projects and for problem tracking, PowerPoint for presentations and MS Word for shared system documentation and release notes.

Confidential - Memphis, TN

Sr. Manager, System Design

Responsibilities:

• Responsible for managing three systems design groups consisting of twenty-six analysts, two temporary employees, and three interns.
• Designed, tested and implemented large-scale mainframe and distributed/client server systems
• Created and executed test plans and test scenarios for all implemented systems, work requests for system upgrades and problem logs for system defects for system documentation purposes.
• Managed the initial installation of the 3-tiered architecture in ground operations (GRID) and the business (user liaison groups) systems that dealt with dispatch processing, tracking/tracing, customer supplies, customer exception processing, domestic and international service quotation, security, collect on delivery, expediting shipments, Powership, Confidential Ship, and Internetship.
• Managed staff allocation, project delivery and budget
• Utilized MS Project for project tracking, MS Excel to track Budget, PowerPoint for presentations and MS Word for shared documentation and problem tracking via Problem Logs and Work Requests.