TECHNICAL SKILLS:

Operating Systems: Windows XP, Mobile, CE, Linux and UNIX, Citrix Presentation Server, Exchange 5.5/2000/2003/2007/2010

Networking: T1 Installation, RADIUS with LDAP & Active Directory, HP OpenView, Cisco Advanced Routing

Security: Installation of Firewalls, Intrusion Detection tools, Security Scanning tools, Designing Disaster Recovery Plans

Hardware: HP SAN Servers, Dell Servers, Wireless Access Points, NAS, SAN, ADIC, Motorola, Zebra, Honeywell, Intermec

Software: All Microsoft Office products, Ghost/Norton and other imaging, Veritas Backup Exec, Kana CRM/Plex ERP, SQL and Oracle Installation, Wavelink Avalanche and Telnet

Telecommunications Systems: Linux and UNIX, Asterisk VoIP Phone systems, SIP Enabled Devices

EXPERIENCE:

Confidential, Kansas City, MO

Sr. Program Manager of Infrastructure, Architecture, & Strategy

Responsibilities:

• Responsible for the overall coordination, planning, organizing, status reporting, budgets, and stability of project oriented work efforts.
• Also, responsible for executing Daily Scrum meetings, PMO processes and methodologies for all projects to ensure projects are delivered on time, within budget, and within standards and meet/exceed customer expectations.
• Establish a sustainable lifecycle management program for Network services.
• Improve the security and availability of network services.
• Simplify the network design and architecture to improve operational stability.
• Optimize network cost structure through the adoption of standardization, automation and self - service.
• Responsible for entire budget cycle.
• Remediate end-of-life equipment to meet network requirements for implementing a software defined network.
• Implement an automated Cloud solution to standardize and automate functions within our application environment to improve our level of service, mitigate risk, and reduce operating expenses.
• Implement “Software Defined” architecture to improve agility, automation and security.
• Oversee entire Storage Migration Program that includes moving data from older storage infrastructure to new ECS storage. Moving specific data from older databases to newer MYSQL and other databases. Installing new backup software, Avamar. Setting up multi-tier storage system that saved 2.3 million, employed compression & data deduplication, reduce complexity.
• Manage relationships with project managers, stakeholders, team members, and external providers (vendors) and establish and gain consensus on project goals, objectives, and deliverables.
• Manage and communicate clear vision of project objectives and motivate team members to achieve them. They communicate with all impacted areas to ensure awareness around scope, budget, risk, and resource needs.
• Manage other contractor/employee project managers PMs) as it correlates to project.
• Use project management methodologies (Agile), tools, resource management practices and issue, risk, and change management techniques within the defined PMO framework.

Confidential, Springfield, MO

Sr. Project Manager

Responsibilities:

• Managed teams to build out all infrastructures of 8 to 12 stores per year, including store servers, registers, and security systems.
• Played an integral role in coordination, facilitation and execution of Infrastructure Network projects for Distribution Centers.
• Liaison between Operations, IT, and Networking teams.
• Managed and held accountable, third party data center implementation teams and well as internal teams.
• Responsible for identifying appropriate resource requirements and understanding project deliverables.
• Responsible for P & L for entire budget cycle.

Confidential, Kansas City, MO

Senior Project Manager

Responsibilities:

• Project Manager/Certified Scrum Master for multimillion dollar nationwide customer facing CRM for the leading Financial Services Company in the US.
• Evaluated system specifications to determine hardware/software compatibility built on a LAMP stack.
• Created resource plans, project schedules, work breakdown structures, release/iteration plans, and run down/up charts.
• Collaborated with stakeholders to analyze business processes and opportunities .
• Managed distributed teams in multiple time zones.
• Helped identify team leads from each group to head up the developers, BAs and PMs.

Confidential, Springfield, MO

Senior Technology Advisor

Responsibilities:

• Technology and HIPPA Assessments with national vision services benefits provider.
• Performed Managed technology services for growing list of companies in Southern US.
• Helped a Multi-Million dollar company reduce operating costs, minimize risks of costly technology decisions, enhance their competitive positioning, and gave them greater levels of service around their technology services.
• Aligned technology with business strategy through gap analysis, process redesign and governance.

Confidential, Kansas City, MO

Senior Consultant

Responsibilities:

• Obtained all relevant, existing inventories, configuration and design documentation to understand the technology environment currently in place.
• Conducted interviews with IT personnel, executive staff, and other key personnel to obtain an understanding of the purpose, strategic business objectives, interconnectivity, job duties, policies, procedures and configuration of information systems.
• Made recommendations based on information about business needs and direction of company.
• Performed Due Diligence assessments for companies in the Central US.
• Aligned technology with business strategy through gap analysis and governance.

Confidential, Kansas City, MO

Director of IT

Responsibilities:

• Provided strong, visionary leadership for a project team of technology experts in networking, systems engineering, system administration and other areas.
• Worked with Confidential Staff members to develop workflows to insure smooth processes & procedures for the ERP system.
• Worked with manufacturing plants, EDI sources, and outside vendors to ensure informational input was correct and timely.
• Fformed entire Agile Scrum teams from product owner to development teams.
• Setup project details, daily meetings, and addressed all issues in Statement of Work backlogs.
• Selected the best IT tools, software, equipment, and telecommunication devices to ensure business excellence.
• Reviewed and tested prospective IT solutions to ensure they met the company’s goals and objectives before implementation.

Confidential, Springfield, MO

IT Director

Responsibilities:

• Provided strong, visionary leadership for a department of technology experts in networking, systems engineering, system administration and other areas.
• Responsibile for the evaluation, selection, design, implementation and support of our infrastructure technology, assuring the technical environment stayed current.
• Day-to-day project management of corporate-wide IT infrastructure. Set priorities for the team..
• Nentored technical team members to assure they were focused on the right things at the right time, and projects were completed on time and within budget parameters.
• Developed the capabilities, teamwork and customer orientation of an expert technical team and ketp their skills up-to-date.
• Delivered an infrastructure project that balanced cost savings, security, quality and reliability.
• Managed and directed the operations of the company's network, Windows environment, SAN, LANs and WANs, distributed processes and client/server operations.
• Developed IT strategies for internal/external/extranet based clients to access company resources.
• Worked with Senior Management to establish strategic direction and operating policies.
• Established company infrastructure to support and guide individual divisions/departments/sites in computing and IT efforts.

Confidential, MO

Director of IT reporting to CEO

Responsibilities:

• Led the information and data technology ISO 9000/Six Sigma certification process.
• Implemented company-wide supply chain fulfillment infrastructure strategy to drive, sustain, and institutionalize improvements to the manufacturing sector.
• Designed company-wide infrastructure of virtual networks with SAN technologies that saved over $100,000 per site each year in support and power consumption cost alone.
• Directed and managed information technology strategic plans, policies, programs, and schedules for business and finance data processing to accomplish corporate goals and objectives.
• Directed the information and data integrity of the company and its business units.
• Evaluated overall operations of computing and information technology functions and recommend enhancements.
• Reviewed and approved major contracts for computing and information technology services and equipment.
• Oversaw the development, design, and implementation of new applications and changes to existing computer systems and software packages.
• Responsible for the development, review, and certification of all back-up and disaster recovery procedures and plans.
• Established company infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts.
• Prepared enterprise objectives and information systems budgets for CEO and Board.
• Served on Executive Management board for overall strategic planning and policy-making decisions.

Confidential, Houston, TX

Director of Business Development

Responsibilities:

• Identifyied potential clients and built and maintained contacts.
• Provided detailed status of projects to customer.
• Worked with development teams to meet customer deadlines.

Confidential, Kansas City, MO

Director of IT, reporting to CFO

Responsibilities:

• Set up Veritas Backup Exec and Exchange 2003 on an enterprise basis.
• Exchange 2003 setup and Maintenance.
• Responsible for 5 IT staff personnel.
• Setup streaming video for conferences from the downtown convention center in Kansas City and nightly meetings.
• Designed and installed wireless point-to-point connection from South Kansas City location to the downtown data-center.

Confidential, Oklahoma City, OK

Information Systems Network Manager

Responsibilities:

• Led committees in gathering requirements for setting up Oracle ERP-HR and Benefits Administration System.
• Communicated security policies and disaster recovery plans to all agency directors.
• Planned migration of an existing Windows NT 4.0 network with 11 servers onsite and 3 offsite to Windows 2000 running Active Directory.
• Installed Firewall Servers, Email Servers, Data Servers, File Servers, and Web Servers with a complete reshuffle of Domain structure and upgrade of all software.
• Developed and maintained web sites, trained users, submitted budgets, planned and evaluated security strategy and disaster recovery plans.

Confidential, Oklahoma City, OK

Project Manager reporting to Owner

Responsibilities:

• Facilitated contractor coordination, field design, project scheduling, invoice approvals, quality control and city inspections for all phases of Land Development.
• Met with clients to facilitate local city Planning Committee to get projects approved.
• Negotiated with subcontractors, scheduling, cost projections, government paperwork, and supervised staff.