SUMMARY

• Key Contributor is accomplishing CMMI compliance and standards for all QIMS’s QA Organization.
• Hands - on experience with Test Estimation, Risk Assessment, Resource Planning, Project Management.
• Extensive exposure in Iterative Confidential SCRUM Methodology, and Test-Driven Development
• Experience in Test Planning, Test Strategy, Test Execution and Test Data Management
• Extensive exposure in Iterative Confidential SCRUM Methodology, and Test-Driven Development
• Actively involvement into Project coordination, Release Management, Configuration Management, and Risk Analysis
• Self-motivated, hard-working with strong interpersonal skills and positive work ethic.
• Ability to grasp new ideas and integrate them into desired results.
• Uses a broad knowledge of the business and the technical system applications to ensure integrity, stability and systems availability to end users.
• Strong Confidential Domain experience with extensive knowledge of Confidential data.
• Expertise in understanding of business requirements, user requirement analysis and system specifications analysis.
• Extensive experience with ALM, Quality Center and knowledge of Quick Test Professional.
• Experience in preparing Test Estimates, Resource Allocation, Test Plans, Test Scenarios, Test Specifications, Test Cases, Test Reports and Documentation for testing.
• Experience to develop and execute in running various kinds of tests includes Integration Testing, Regression Testing, Back End testing and Black Box testing.
• Experience in Manual and Automation testing of ETL Batch, Data Warehouse, Data Mart, API and Web and Client/Server Applications.
• Develops, motivates, empowers and evaluates team to expand professional, management, leadership and technical skills.
• Possess good knowledge and experience on data validation testing.
• Extensive understanding of the defect tracking life cycle.
• Possess strong interpersonal skills, the ability to work effectively with upper management, and excellent verbal and written skills.
• Dedicated and conscientious work ethics, and able to work independently or as participation member in a team environment.
• Have the flexibility and versatility to adapt to new environments.

TECHNICAL SKILLS:

Operating Systems: Windows, HP UNIX, Linux, Mainframe, DOS

Testing Tools: Mercury Quality Center, Quick Test Professional, Bugzilla, Fogbug, JIRA, SOA, Selenium, CA Confidential Central (Rally)

Programming/Scripting:

Tools: HTML, XML, VB, VB.Net SQL, PL/SQL & Shell Script.

Front-End tools: Toad, XML, Cybermation, FTP Pro & Microsoft Suite, Lotus Notes

Databases: Oracle, MS Sql Server, MS-Access, Netezza, SQL Server Management Studio, HUE, Impala

SDLC: Waterfall, Confidential and V-Model

Bug Reporting Tool: Test Director 8.0, HP Quality Center, ALM12.0, Fogbug, Cases,JIRA

BRS Tools: Confidential, and Confluence.

CM Tools: PVCS and Harvest

Scheduling Tools: ESP Work Station

BI Tools: MicroStrategy.

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Manager

Responsibilities:

• Lead and managed a team of 8 onsite QA direct reports.
• Created, published and maintained QA Standard of Operations within the days of on boarding.
• Emphasized the need of SOP and awareness of QA, and simulated the need of separate independent QA Environment for Testing
• Worked in close collaboration with the Data as well as the Analytics Team along with the Confidential for deep scrutiny and understanding of the
• Requirements and bridged the gap in test Suite.
• Challenged the design and provided insight on risks and contingencies and overcoming hurdles.
• Created Test Environment and guided the team on creation and execution of Test Scripts.
• Attended daily team meetings, created and provided Weekly Status Reports and Bug Reports and shared with Business and Development Team.

Confidential

Responsibilities:

• Lead and managed a team of 10 QA Direct Reports
• Created, published and maintained QA Standard of Operations within the first week of on boarding.
• Assessed customer requirements and ensured these were met.
• Emphasized the need of standard Reporting, created published Status and Metric Reporting with AZ Stake Holders.
• Served as a catalyst for change and improvement in performance and quality.
• Responsible for delivery of all testing artifacts including execution of Test Scripts.
• Attended daily scrums, created and provided Weekly Status Reports and Bug Reports and shared with Business and Development Team.

Global Team Assistant Manager

Confidential

Responsibilities:

• The main goal of Global QA team is to test complex systems and ensure proper operation and delivery of a defect free system based on organizational standards and client requirements.
• This team supports all global regions and supports manual functional tests, automated regression, and performance tuning and currently extending into some mobile testing.
• In this role, I have participated in establishing the QA Team in Confidential Bangalore.
• With the team's growth, I am establishing support for our regional business partners in support of their client deliveries.
• I have established quality standards and defined processes for test planning, test cases, defect tracking.
• I perform work flow analysis and recommend quality improvements.
• I use these skills along with my Confidential data knowledge to guide our systems and integration (end - end) testing activities.
• I am detail oriented, able to manage multiple projects consecutively and possess good analytical and written skills.

Technology: PubSub (Big data tool as a replacement for traditional FTP) Unixn SQL Server, Oracle HP QC, MS Office, MS Visio

Confidential

Responsibilities:

• Lead a team of 6 QA Resources
• Worked in close collaboration with PubSub Dev team and Confidential for deep scrutiny and understanding of the Requirements and design.
• Challenged the design and provided insight on risks and contingencies and overcoming hurdles.
• Created Test Environment and guided the team on Creation and execution of Test Scripts.
• Attended daily scrums, created and provided Weekly Status Reports and Bug Reports and shared with Business and Development Team.
• Raised red flags in case of show stoppers and any potential slippage in timelines and estimates.
• Closely monitored all fixes, closed them in QC and generated the Defect Logs.
• Attended the Change Management Implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.
• Heavily engaged in Production Run and Production QA Support - 72 hours runs.

Technology: Unix SQL Server, Oracle HP QC, MS Office, MS Visio ESP Cybermation Network Share, Virtual Desktop

Confidential

Responsibilities:

• Performed role of QA Test Lead and On-Site-Coordinator for Offshore Confidential Global Offshore Team
• Frequently visited Confidential Headquarters in Harrisburg to understand client needs, determine any potential risks and contingencies.
• Worked closed with the QA team for scrutiny and understanding of the BRS Documents.
• Created Test Environment and guided the team on Creation and execution of Test Scripts.
• Created Weekly Status Reports and Bug Reports and shared with Business and Development Team.
• Closely monitored all fixes, closed them in QC and generated the Defect Logs.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Technology: MicroStrategy Unix SQL Server, Oracle HP QC, MS Office, MS Visio ESP Cybermation Network Share, Virtual Desktop

Confidential

Responsibilities:

• Coordinate with program manager and project managers to schedule the delivery.
• Work with the offshore resource manager and ensure the resource assignment for various
• Assign tasks to onsite and offsite testers for all my assigned projects.
• Establish the process and standards to make the project processes more efficient and effective.
• Understand the requirements and come up with the testing approach.
• Provide the level of effort / test estimation to program manager and project managers for
• Work with architects to come up with the testing strategy.
• Track the defects using defect tracking tool - Quality Center.
• Monitor and keep track of the testing activities and timelines.
• Provide updates on the progress of projects to senior management on a regular basis.
• Coordinate with Engagement Managers, Program Manager, Software Development team and
• Testing team on a daily basis to capture all the business and technical information to help design the smoother testing flows.
• Work with onsite senior manager and offshore manager to hire testing resources and arrange the required training and also mentor the existing testing resources.
• Guide the testing team on test plan and test case creation.

Technology: Unix Confidential Customer Portal Confidential File Express SQL Server, Oracle HP QC, MS Office, MS Visio ESP Cybermation Network Share, Virtual Desktop

Confidential

Responsibilities:

• Lead offshore/onshore team of testers (10) in multiple projects
• Worked with the offshore/onshore team of developers and Product Managers in prioritizing issues based on scope.
• Worked closely with the application and technical architecture teams to plan testing cycle
• Determined all testing environment requirements and tools.
• Conducted weekly walkthrough and inspection meetings, to verify the status of the testing effort.
• Actively participated in Functional Requirement Specification and Bug Review Meetings.
• Set up check point meetings during testing, following up with the developers on issues and following up with the testers during all phases of testing.
• Reviewed the spec, Created Test Plan and Test Case Specification documents
• Performed traceability by constructing a traceability matrix for tracing the work product through Quality Center
• Constructed SQL queries and extracted the data from the database for backend testing.
• Managed the testers work throughout test plan development and test execution to ensure that testing is on time
• Performed defect tracking using JIRA.
• Managed entire Defect life cycle using Mercury Quality Center and JIRA.

Technology: Simple Object Access Protocol (SOAP) 1.2 Web Service Description Language (WSDL) 2.0 QC, MS Office, MS Visio Network Share, Virtual Desktop

Confidential

QA Test Lead and On-Site-Coordinator

Responsibilities:

• Provide Confidential Extensive training to the QA team of 120.
• Closely worked with the QA Manager and Senior Business System Analysts in planning, execution and implementation of the Confidential Add In to the existing QC Software.
• Performed Compatibility testing of several Web Domains and VDI’s.
• Created Test Environment and guided the team on Creation and execution of Test Scripts.
• Created Weekly Status Reports and Bug Reports and shared with Business and Development Team.
• Closely monitored all fixes, closed them in QC and generated the Defect Logs.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Technology: SQL Server Management Studio 2008, UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio.

QA Test Lead and On-Site-Coordinator

Responsibilities:

• Allocation of Offshore Resources.
• Closely Monitored a Team of 5 Offshore Resources.
• Attended Sprint Meeting.
• Involved in Backend Database testing in Oracle using SQL.
• Reviewed the Test Documents, Test Plan, Test Cases created by the Test Team in Quality Center and provided Input on Areas that needed to be modified.
• Schedule and Lead offshore team to guide and accomplish the testing task, Project deadlines, Deliverables.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Executed Complex Test Cases in order to ensure the Test Results shared by the Test Team.
• Shared the Results with the End Users.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio, Netezza, SQL Server Management Studio 2008, Quality Center.

Confidential

QA Test Lead and On-Site-Coordinator

Responsibilities:

• Allocation of Offshore Resources.
• Created the Test Environment for testing and created the Custom Client Test Plan for individual Clients based on the Requirements.
• Reviewed Test Case Documentation and Implementation by the Test Team
• Worked closely with the Development Team and Custom Client to ensure deliverables met all new Business Enhancements.
• Shared the Results with the End Users.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Technology: Simple Object Access Protocol (SOAP) 1.2 Web Service Description Language (WSDL) 2.0 QC, MS Office, MS Visio. Network Share, Virtual Desktop

Confidential

Responsibilities:

• Performed role of QA Test Lead and On-Site-Coordinator for Offshore Confidential Global Offshore Team
• Allocation of Offshore Resources.
• Closely Monitored a Team of 5 Offshore Resources.
• Attended Sprint meeting and provided insight.
• Reviewed the Test Documents, Test Plan, Test Cases created by the Test Team in Quality Center and provided input in areas that needed to be modified.
• Verified the Fixed CRs and tracked the same to closure.
• Used Test Director to track and report bugs.
• Closely worked with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Executed Complex Test Cases in order to ensure the Test Results shared by the Test Team.
• Shared the Results with the End Users.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio, Netezza, Quality Center.

Confidential

Responsibilities:

• Identified the Scripts for Automation.
• Create Test Estimate, Test Plan, and Test Cases for Test Execution and exported them to Qulaity Center.
• Worked closely with the DBA’s to get the Environment ready for Test Execution.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Created, Debugged and executed the test scripts.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Attend weekly project team meetings and given Status Reports to Management.
• Closed all the Defects after Fix.
• Created Test Summary Report and Sign Off on the Efforts of Testing.

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio.

QA Test Lead

Responsibilities:

• Allocation of Offshore Resources.
• Closely Monitored a Team of 3 Offshore Resources.
• Reviewed the Test Documents, Test Plan, Test Cases created by the Test Team and provided Input on Areas that needed to be modified.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Executed Complex Test Cases in order to ensure the Test Results shared by the Test Team.
• Shared the Results with the End Users.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio, Quality Center.

Responsibilities:

• Create Test Estimate, Test Plan, and Test Cases for Test Execution in Quality Center.
• Worked closely with the DBA’s to get the Environment ready for Test Execution.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Created, Debugged and executed the test scripts.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Attend weekly project team meetings and given Status Reports to Management.
• Closed all the Defects after Fix.
• Created Test Summary Report and Sign Off on the Efforts of Testing.

Confidential

QA Test Lead and Coordinator

Responsibilities:

• Reviewed the user requirements and participates in design walkthrough meeting.
• Create documents related test plan and test cases and review it with client.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Created, Debugged and executed the test scripts using Quality Center.
• GUI Testing to ensure the functionality of the File Express across various Domains and Operating Systems.
• Performed Integration, system and Regression testing using manual testing.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Attend weekly project team meetings and given Status Reports to Management.

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio.

QA Coordinator & Tester

Responsibilities:

• Preparation of Test Cases based on the Test Scenarios.
• Developed the Test cases after going through the requirements document.
• Developed the Test plan and test scripts.
• Maintaining the Traceability matrix.
• Responsible for both Manual and Automated testing.
• Defined and documented test plans for applications and ongoing projects
• Performed functional, regression, performance testing
• Defects were Tracked, Reviewed, Analyzed and Compared using Quality centre.
• Verifying the Backend by giving SQL’s through Oracle.
• Worked closely with the business analysts and developers to identify the processes that can be automated.
• Preparation of Test Summary reports.
• Documented the defects and provided metrics to the management based on the coverage’s
• Participated in scheduled meetings and maintained good relationship with developers.
• Support End-to-End testing for web application.
• Preparation of Test Metrics.

Technology: Data Mart ETL using Shell Script, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio.

Confidential

QA Coordinator & Tester

Responsibilities:

• Reviewed the user requirements and participates in design walkthrough meeting.
• Create documents related test plan and test cases and review it with client.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Created, Debugged and executed the test scripts.
• Involved in testing the functionality of ETL Batch Processes.
• Performed Integration, system and Regression testing using manual testing.
• Used SQL queries to perform Back end testing of the database.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Attend weekly project team meetings and given Status Reports to Management.

Technology: Data Mart ETL using Shell Script, Sql Server, Oracle 10g, Cybermation for Scheduling, p Pro, QC, MS Office and MS Visio.

Responsibilities:

• Performed role of QA Coordinator & Tester
• Reviewed the user requirements and participates in design walkthrough meeting.
• Create documents related test plan and test cases and review it with client.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Created, Debugged and executed the test scripts.
• Involved in testing the functionality of ETL Batch Processes.
• Performed Integration, system and Regression testing using manual testing.
• Used SQL queries to perform Back end testing of the database.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Attend weekly project team meetings and given Status Reports to Management.

Technology: Data Mart ETL using Shell Script, Sql Server, Oracle 10g, Cybermation for Scheduling, p Pro, QC, MS Office and MS Visio.

Confidential

QA Coordinator & Tester

Responsibilities:

• Performing role of QA Coordinator & Tester
• Preparation of Test Cases based on the Test Scenarios.
• Developed the Test cases after going through the requirements document.
• Developed the Test plan and test scripts.
• Maintaining the Traceability matrix.
• Responsible for both Manual and Automated testing.
• Defined and documented test plans for applications and ongoing projects
• Performed functional, regression, performance testing
• Defects were Tracked, Reviewed, Analyzed and Compared using Quality centre.
• Verifying the Backend by giving SQL’s through Oracle.
• Worked closely with the business analysts and developers to identify the processes that can be automated.
• Preparation of Test Summary reports.
• Documented the defects and provided metrics to the management based on the coverage’s
• Participated in scheduled meetings and maintained good relationship with developers.
• Support End-to-End testing for web application.
• Preparation of Test Metrics

Technology: Data Mart ETL using Shell Script, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office, Quality Center and MS Visio.

Confidential

Responsibilities:

• Performing role of QA Coordinator & Tester
• Reviewed the user requirements and participates in design walkthrough meeting.
• Create documents related test plan and test cases and review it with client.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Created, Debugged and executed the test scripts.
• Involved in testing the functionality of ETL Batch Processes.
• Performed Integration, system and Regression testing using manual testing.
• Used SQL queries to perform Back end testing of the database.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Attend weekly project team meetings and given Status Reports to Management.

Technology: Data Mart ETL using Shell Script, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office, Quality Center and MS Visio.

QA Tester

Responsibilities:

• Reviewed the user requirements and participates in design walkthrough meeting.
• Create documents related test plan and test cases in Quality Center and reviewed it with client.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Created, Debugged and executed the test scripts.
• Involved in testing the functionality of ETL Batch Processes.
• Performed Integration, system and Regression testing using manual testing.
• Used SQL queries to perform Back end testing of the database.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Attend weekly project team meetings and given Status Reports to Management.

Technology: Power builder, Oracle, QC, MS Office and MS Visio.

QA Tester.

Responsibilities:

• Performed role of QA Tester.
• Design and develop test cases for client server standalone applications using Quality Center.
• Analyze technical design and product enhancement details and worked with team of developers for analyzing, reporting and fixing the bugs.
• Executed manual test cases for functional, navigational, GUI and data flow testing for the application.
• Created test conditions and compiled test cases for each screens and application functionalities and performed manual testing as per the test plans.
• Involved the regression testing process and reported impact analysis to the application development team.
• Identified and helped UAT process with different business users and tracked UAT results and bugs using QC.

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