IT Program/Project Manager Resume

SUMMARY:

Multiple years IT management with responsibilities including mobile apps, program management, infrastructure, package implementations, and application development.
Managed programs up to $12M with dozens of resources across multiple years.
Comfortable working with business leaders at all levels including C - level.
Experience with multi-site global environments with on-shore/off-shore teams.
Skilled with strategic technology and staffing roadmaps that improve efficiencies and reduce total cost of ownership.
Experience in several industries including health insurance, medical device, loan financing, agriculture, petroleum, health care, and hospitality.

PROFICIENCIES:

Project Management
Strategic Planning
Incident Management
Infrastructure Operations
Systems Implementation
People Management
Contract Negotiations
Vendor Management
Employee Development

PROFESSIONAL EXPERIENCE:

Confidential

IT Program/Project Manager

Responsibilities:

Managed $12M program to bring systems up to date with modern day health care reform and comply with mandated next generation health insurance claims processing requirements.
Facilitated requirements gathering, solution design, development, testing, and deployments across 15+ application teams. Reviewed and approved application teams design and testing.
Mapped cross application dependencies within Scrum and Waterfall teams ensuring design, development, and testing activities were aligned with critical path release dates.
Worked with external business partner to modify and test their systems ensuring integrity of transactions sent to UHC.
Responsible for all financial management (estimating, actuals, forecast), change control, issue resolution, risk management, and stakeholder communication.

Confidential

IT Manager

Responsibilities:

Managed support of 6000 iPads deployed to sales force running custom enterprise applications that included inventory management, product registration, and customer relationship management.
Performed Agile mobile application development for custom iPad apps that also included release management and mobility middleware infrastructure.
On-shore and off-shore team included iOS developers, DBAs, .NET and business analysts.
Managed team of permanent staff and off-shore contract resources supporting core technologies of Microsoft Exchange 2007/2010; Confidential ; SharePoint 2010; Symantec Enterprise Vault; and Cisco IronPort.
Managed Infrastructure portfolio and staff of project managers supporting infrastructure architecture build-outs for projects ranging in size from $500k to $2M.
Directed program to update Windows desktop middleware software to reduce security vulnerabilities within the enterprise by coordinating testing and tracking across 150+ applications.
Headed outsourcing transition of highly technical team by facilitating effective knowledge transfer sessions, establishing comprehensive acceptance criteria, skills assessment, and sign-off.
Successfully managed a program to test and remediate 200+ applications to meet new browser standard.
Led solution selection of virtual desktop software to maintain legacy application functionality.
Oversaw effort to migrate 1500+ SharePoint sites from SharePoint 2007 to SharePoint 2010 with zero unplanned downtime.
Managed $3.5M project to automate QC lab systems improving business efficiencies and ensuring regulatory compliance.
Led team of software validation engineers and tech writers to implement LIMS and Chromatography systems in Confidential regulated medical device/pharma lab environment.
Responsible for strategic direction of systems implementation within R&D division as well as planning and prioritization of resources.
Provided portfolio management and detailed project management for R&D IT projects.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship