PROFESSIONAL SUMMARY:

• I have over nine years of Program & Project Management, Business Analysis and Lean Six Sigma experience delivering enterprise solutions to my customers in the healthcare, retail, consumer goods and energy industries. I have successfully transitioned 7 multimillion dollar projects from traditional Waterfall project management to Agile as a Scrum Master.
• Trained and coached employees in the use and implementation of continuous improvement and continuous delivery initiatives/principles.
• Complete understanding of software development life cycle (SDLC), including project planning, analysis, design, development, testing, implementation, and production support of software applications.
• Responsible for end - to-end project planning, forecasting and budgeting for projects of over 100MM spend. I am adept at bringing projects to completion successfully within scope and budget.
• Developed policies for implementing changes to IT environments, including risk analysis and mitigation, technical documentation, communication, implementation and back-out plans for Chevron’s PMO.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Strong Knowledge on Agile PLM Administration and configuration and customization, which includes the discussion and understanding the customer issues and defining the Agile Users/ Workflows/ Roles and Privileges.
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings as a Scrum Master.
• Conducted JAD sessions with stakeholders to develop requirements, business rules, business processes, approval workflows, field level details etc. and produced Business Requirement Document (BRD), Functional Requirement Document (FRD), URD, Field Matrix, Workflow diagrams, DFD etc.
• Possesses a strong Analytics background and is well-versed in SAP Business Objects, Tableau, R language and many other industry standard tools.

TECHNICAL SKILLS:

Software Packages: MS Access; Adobe InDesign, Illustrator & Photoshop; InfoPath Designer; MS Visual Studio; MS SharePoint Designer; IBM Websphere; BMC Remedy; SQL Server Management Studio

Data Analytics Tools: SAP Business Objects; Tableau Desktop & Server; Oracle Essbase

Information Management: Documentum; Coreworx

Modeling Tools: MS Visio; Mindjet MindManager

Business Tools: Aspen Petroleum Scheduler & MultiBlend Optimizer; TinyTERM; Confidential

Programming Languages: Java; XML, HTML; R; SOAP; J2EE; .NET; API

Project Tools: Planview LeanKit; MS Project Server 2013; Oracle Primavera P6; JIRA Agile; HP Quality Center; VersionOne; Confluence; HP Project & Portfolio Management Center; Planview Enterprise One; Concerto

Project Methodologies: Waterfall; Agile; JAD/RAD; Lean Six Sigma; Critical Chain Project Management

PROFESSIONAL EXPERIENCE:

Confidential, Bentonville, AR

Program manager

Responsibilities:

• Leads the Change Management work stream for Confidential Phase 1 Rollout
• Configures Confidential reports for Payroll and Absence Management processes using Report Writer
• Created changes to Payroll process to prepare for Confidential rollout
• Designed and preformed all test cases for Confidential Absence Management and Payroll
• Serves as Project Manager for Confidential ’s Claims Information System Upgrade
• Served as Project Manager for Confidential ’s Maternity & Parental Leave Benefits Initiative
• Assists senior leadership in developing the execution plan for large scale roll-outs of new programs affecting all associates globally and driving the plan to completion
• Coordinates and oversees activities and assignments for the Benefits Department by developing and maintaining relationships with key stakeholders and supporting executive-level initiatives to meet business needs
• Manages day-to-day vendor operations by working with Senior Managers and Director to negotiate terms and conditions of contracts and business relationships
• Ensures compliance with vendor contracts and provides recommendations for acceptable outcomes
• Communicates benefits information globally to associates by reviewing and validating plan and developing, organizing, and facilitating training programs utilizing multiple delivery methods for internal and external parties throughout the company

Confidential, Cincinnati, OH

Analytics Process Specialist

Responsibilities:

• Developed and maintained store and department savings estimate model and database
• Managed Order Evolution project budget within scope and stayed within scope and projected forecasts
• Responsible for team of 11 analysts who provided analytics support and forecasting to all Confidential division
• Ensured rollouts and best practices that support and align with the Customer 1st strategy
• Created management capabilities and processes that sustained continuous improvement
• Mentored junior process specialists
• Traveled to divisions and stores to observe, create performance measurements, and make changes based on industry best practices
• Delivered Order Evolution software suite as a replacement to the store’s current ordering system

Confidential, Cincinnati, OH

Project Manager

Responsibilities:

• Accountable for end-to-end Success of the project while integrating technical, business, and commercial deliverables
• Delivered on-time activation of all project activation categories
• Successfully managed project budget with over 25MM in IT spend and delivered forecasts for FY2017
• Ensured Brand Visualization Execution Readiness
• Served as an expert on the APS Playbook and led local training and awareness sessions
• Served as Project Manager of shutdown of digital asset creation with current vendor
• Ensured seamless transition from current vendor to Brand Visualization Execution partner

Confidential, Houston, TX

Manufacturing Operations Business Analyst

Responsibilities:

• Served as Lean Six Sigma Facilitator and delivered over $320,000 in savings from 3Q2015 through 4Q2015
• Mentored five Lean Six Sigma Greenbelts and coaches them through project completion
• Served as Project Manager for XSIT blending application tool which feeds into gasoline product schedules
• Served as Project Manager for Documentum migration of Supply & Confidential organization
• Managed project forecasts and budget for all Confidential Chain IT projects
• Worked closely with product owner for sprint planning, review and backlog refinements
• Gathered epic and user stories and created test strategy and high-level test plans
• Managed the lifecycle of code development, from ideation to sprints to deployment
• Led application support team that provides 24x7 support to seven global refineries
• Monitored refinery operations on a daily basis and troubleshoots problems with blending operations
• Delivered applications to frontline schedulers which improved profit margin of global refineries by decreasing variance of product output
• Translated documentation (user flows, site maps, wireframes, etc.) into technical, visual, and editorial guidelines for new blending applications.

Confidential, Houston, TX

Program Management Analyst

Responsibilities:

• Grew Technical Computing’s Lean Six Sigma staff from one resource to seven resources which resulted in over 5MM in savings
• Delivered projects as a Lean Sigma Black Belt with over $930,000 in savings from 2Q2014 through 2Q2015
• Developed Agile transformation strategy as a Scrum Master and worked on JIRA Agile implementation design and management
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Delivered a new Project Portfolio solution leveraging customized MS Project Server 2013 environment for better reporting and project prioritization capabilities
• Responsible for ETC FY Project Prioritization Process which determined IT spend and project portfolio on a yearly basis with a IT budget of 210MM per year
• Developed complex workflows in SharePoint Designer 2010 for process automation
• Provide support for Documentum users across the division and led upgrade project
• Coordinated and administered weekly and monthly PMO Project Reviews with CIO and Division Manager for all IT projects to measure project status and compliance
• Improved and maintained internal PMO processes in the areas of project management, change management and business analysis
• Led several technical computing projects utilizing Oracle Primavera P6 and taught other Project Managers on best practices
• Coordinated project reporting and training for Energy Technology Company’s PMO

Confidential, Covington, LA

Lean Six Sigma Facilitator & Information Management Analyst

Responsibilities:

• Responsible for SharePoint design, implementation and training throughout the Gulf of Mexico business unit
• Managed SharePoint budget for the Gulf of Mexico Business unit
• Created plan and led migration for the SharePoint 2010 upgrade environment including governance, infrastructure, taxonomy, requirements, timeline and test plans in coordination with the Business Unit PMO
• Created SharePoint governance plan which shortened development time and provided structure to the operations team and their stakeholders
• Met with SharePoint user base and stakeholders to gather requirements, create functional and technical documents, user acceptance test scripts and complete solutions
• Served as Information Management Subject Matter Expert for Confidential Projects
• Built Coreworx and Documentum environment for six Major Capitol Project Teams which allowed them to successfully collaborate with contracting firms, monitor and approve document changes, and manage technical documents through their lifecycle