Product Owner Resume Dearborn, MI - Hire IT People

SUMMARY:

Analytical and detail - oriented IT professional with more than 15 years of experience operating as the strategic interface with assigned areas of business for the purpose of business
IT strategy development, solution discovery, and service, risk, and relationship management.
Highly adept at establishing and maintaining strategic relationships, providing input to oversight teams for prioritizing IT initiatives based on organizational needs, workloads, and budgets.
Prepared to negotiate agreements and commitments by facilitating communication between business stakeholders and IT from initial requirements to final implementation.
Geared to ensure reliability in accordance with user needs and technical specifications while meeting defined service level agreements; recognizing and troubleshooting problems with hardware and operating systems.

AREAS OF EXPERTISE:

PROFESSIONAL EXPERIENCE:

Confidential, Dearborn, MI

Product Owner

Responsibilities:

Created compelling user-centered design solutions following a research-driven design process coupled with a great sense of aesthetics.
Collaborated with cross-functional teams throughout the design process; worked iteratively to develop ideas from sketches to prototypes.
Incorporated data and analytics, and testing to drive design.
Cross-functional Team Leader of multi-cultural business and IT team delivering a 4-year IT strategy design and IT infrastructure implementation effort for a new automotive test track in China.
Developed the initial concept on how the Internet of Things (Industry 4.0) could be used by prototype vehicle testing teams; acknowledged as Internet of Things thought leader within the Company.
Responsible for 100+ North American business managed solution IT Security & Controls reviews and approvals

IT Business Relationship Management | Product Owner

Confidential

Responsibilities:

Led joint business and IT team to upgrade Corporate Profit Forecasting Strategy; collaborated with internal business partners, IT consulting firm, and internal IT development and support teams for strategy development and solution implementation.
Developed deep subject matter expertise in Confidential and accounting business processes resulting Global IT Strategy development and solution implementation for Corporate Confidential and Accounting.
Worked collaboratively Internationally, facilitating many face-to-face global strategy workshops with team members.

IT Business Analyst

Confidential

Responsibilities:

Organized and motivated teams towards completing complex and interdependent goals; established product definition and product roadmap, proposing and refining features and experiences based on the latest market trends and available technologies.
Researched and analyzed emerging trends in the marketplace and consistently benchmark competition.
Defined product features, epics, user stories, and tasks using defined agile processes and tools.
Performed Zachman level business analysis in product development, product definition, and marketing and sales; developing subject matter expertise in each of these areas.
Designed and implemented synchronized engineering release (vehicle bills of material) for use between Ford and Mazda providing improved business process and quicker vehicle product development.

Confidential, Dearborn, MI

Laptop Support Technical Specialist

Responsibilities:

Utilized troubleshooting methods to verify physical layer issues. Installed, uninstalled, and reinstalled software applications.
Provided software and hardware training to end users and highly technical expertise in PC installation, configuration, application customization, testing, and cut over support.
Delivered effective IT support using best practices in conjunction with existing policies and procedures.