PROFESSIONAL QUALIFICATIONS:

• Sr. IT Management - 10+ years
• Led 50+ full EHR/EMR implementation lifecycles
• Program Management - 4 years
• Project Management - 4 years
• IT Strategic Planning and Management
• Project Management/Implementation Experience - Inpatient and Ambulatory EMR

SKILLS:
Centricity EMR 5.6, Centricity EMR 2005, Centricity 9.0, Centricity CPS 9.5, e-Clinical Works (eCW) EMR 8.x, 9.0, eHX, Centricity 9.2, Secure Messaging, CPOE (Orders Implementation), ChartMaxx EMR, CCC Forms Building, Visual Forms Editor (VFE), Text File Editor (TFE), Link Logic Error Resolution, STAR, IDX (BAR & SCHED), Softmed System, Sunrise Clinical Manager (SCM), HL7, Biscom Fax Solutions, EMR Link, Cognos Report Writing, eBO, Document Management, ePrescribe, PECs, Amalga , Altiris, SLA Tickets, LanierDictaphone, ChartScript , Cquence Transcription, Dentrix, MS Office Applications, Microsoft Project Manager (enterprise)

PROFESSIONAL EXPERIENCE:

Confidential, 2010- present
Washington, DC area (short-term engagement)

• Served as Subject-Matter Experts (SME) inEMRimplementation andoptimization, IT strategic planning, business/clinical process redesign and revenue cycle.
• Workflow re-engineering
• Instructor-led EMR training
• Support/assist with billing Interface training integration
• Align training/workflow re-engineering in preparation for Meaningful Use
• Led/Support Support EMR Software Upgrade, unit testing/validation
• Assisted implementation of eHX hub
• Led overall training/ancillary product implementation

Confidential, Silver Spring, MD 08/2007 -8/2010
Project Manager/Senior Application Analyst
Responsible for leading the rollout of enterprise-wide Centricity EMR application to 160+ large practices.

• Deployed and managed EMR implementation project plans for several large specialties simultaneously.
• Compile pertinent site information and initial customer assessment
• Implement EMR based on technology supporting Meaningful Use
• Assess and develop clinical workflow analysis and process improvement recommendations
• Lead weekly core team meetings providing ongoing communication from initial pre-deployment contact to post-deployment follow-up.
• Build/Create forms - CCC Forms, VFE
• System build: orders, CPOE forms, text components, letters, user profiles, roles and privileges in EMR
• Provide issues resolutions and basic technical support associated with hardware, software and healthcare information technology standards associated with the product.
• Provides telephone and/or on-site applications support to clients, troubleshooting, answering questions on function and usage of product, including training and educating on the system.
• Facilitate clinical content meetings with physician champions
• Power point presentation, demonstrating vendor product and detailing implementation process

Confidential, Philadelphia, PA
HEALTH INFORMATION MANAGER (2006 Manager of Year Award) 10/2005 - 8/2007
Primary focus was develop plans for EMR implementation; also responsible for managing health information management department for 5 satellite ambulatory sites (managing 12 employees).

• Lead EMR Implementation
• Trained employees and staff on EMR
• Chart audits for provider deficiencies/physician notification
• Chart audits for HEDIS and other governmental and insurance agencies including PQR reports for P4P guidelines
• Clinical data manager for Health Disparities Collaborative (Diabetes) HRSA
• Strong management experience in multiple ambulatory sites
• Time and attendance/Hiring evaluation

Confidential, Philadelphia, PA
HEALTH INFORMATON MANAGER 8/2000 - 9/2005
Responsible for managing 20-30 health information management union employees; implementing in-patient EMR

• Responsible for developing and maintaining project plans and coordinating resources to meet client implementation and training schedules for our Electronic Medical Records system
• Manage day-to-day operations of medical records.
• Provides comprehensive, current, confidential and accessible health information services in accordance with JCAHO and other hospital management compliance agencies
• Oversee patient information process (Release of information)
• Plans and develops medical record processing, retention, preservation and retrieval systems that support the organization's goals for efficient, effective and current technology utilization
• Maintains awareness and updates hospital management of all legal, medical, regulatory and financial issues in the HIM domain and ensures compliance, in cooperation with hospital management
• Manage DFNB report
• Overseen physician notification program for physician suspension
• Oversee Master Patient Index (MPI).
• Implemented and created new policy and procedures for the department
• Strong management experience in large acute care hospitals
• Time & Attendance/Hiring Evaluations

Confidential, Philadelphia, PA
RECORDS ADMINISTRATOR 1999 - 2000
Responsible for reorganizing member appeals records process.

• Implement new records conversion process
• Implement new tracking system for member appeals department
• Manage records

Confidential, Burlington, NC
MEDICAL TRANSCRIPTION MANAGER 1999 - 1999
Managing medical 30-50 transcriptionists (on-site and remote combined)

• Managed remote Medical Transcriptionist Services and independent contractors
• Managed billing for outside transcriptionists agencies and independent contractors
• Project Management: Implementation and training of new software conversion
• Payroll/Budget
• Implement new incentive program and new policy/procedures
• Recovered excess finances for the hospital based on flawed incentive program
• QA/QI/Proofreading

Confidential, Fort Worth, TX
MEDICAL TRANSCRIPTION MANAGER 1996 - 1999
Managed hospital transcriptionist - total 18 employees onsite

• Managed Medical Transcription Department 501 bed facility (JCAHO-accredited)
• Payroll/Budget
• Implement new incentive program
• Implement new policy/procedures
• Hiring evaluations

EDUCATION

Desired Degree:B.A. Liberal Arts/Communication
Degree:A.S. Associates in Applied Sciences/Pre-Nursing
Diploma: Medical Assistant

MEMBERSHIP:AHIMA Member, HIMSS