SUMMARY:

• Technology and business visionary with an Executive MBA and hands - on experience in automating multi-million dollars enterprises.
• Expert in the design/delivery of cost-effective, high-performance technology applications and solutions in support of rapid growth and budget responsibilities.
• Skilled in all phases of IT governance and disaster recovery implementations.
• Extensive technology, manufacturing, and software engineering management experience.
• Effective at building culturally diverse, multi-location, team-centered operating units, with excellent business process and strategy development skills.
• Customer-centric with the ability to initiate profitable alliances with global vendors and suppliers.

CORE COMPETENCIES:

• Global IT Delivery & Project Management
• Budgeting & Cost Management
• Regulatory Compliance (FDA) & IT Standards
• Application Life-cycle / Test/QA Management
• Emerging Technologies & Enterprise Architectures
• SaaS / Cloud Environments
• IoT / Lean Manufacturing
• Strategic & Operational Technology Planning
• Network & Data Security
• Disaster Recovery & Business Continuity
• Software Skills in Gap Analysis & Performance Optimization
• Technology Architecture & Integration
• PLM / CRM / ERP Management & Development

TECHNICAL SKILLS:

Skills: SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), Cloud, SaaS, ITIL, COBIT, MS CRM, MS Dynamics ERP, PeopleSoft, IFS ERP, Oracle, SAP, CMMI and Agile/SCRUM processes, PDMA, TQM, Enovia PLM, MatrixOne PLM, Arena PLM, Oracle, EDA Tools, VMware, Data Security, Data Loss Prevention Systems, Health Management Information Systems, Data Extraction, Transforming and Loading (ETL), Business Intelligence (BI), Service Oriented Architecture (SOA), SharePoint, SIEM, Salesforce, SugarCRM, Manufacturing Resource Planning (MRP)

Operating Systems: Windows 7/NT/98/2000/XP/2003 Server, UNIX, Linux, Sun Solaris

Programming Languages and Operating Systems: T-SQL, CSS, HTML, ASP.NET, C#, VB, .NET Framework, PERL, C, C++, Php, MS SQL, MySQL

Languages: English, Native Spanish and Fluent Portuguese

PROFESSIONAL EXPERIENCE:

Confidential, Portsmouth, NH

Head of Technology System & Program Management

Responsibilities:

• Lead system integration of innovative and agile development and manufacturing technologies in a highly regulated environment.
• Lead integration of external / custom software applications to Confidential ERP & MRP system (SAP).
• In charge of all of the company operation activities, including IT, System Engineering, Quality, Procurement and Manufacturing engineering.
• Managed all of vendor relations and renegotiation of contracts (RFP, RFQ)
• Implemented Product Development and Manufacturing process definitions and standards.
• Authored project/quality and product business plans.
• Northeast Ambassador for Export Controls & Custom (ECC)

Confidential, Mansfield, MA

Head of Information System & Technology

Responsibilities:

• Lead the development of frameworks for pharmaceutical manufacturing service centers.
• Lead all efforts for integration of innovative manufacturing and serviceability of industry 4.0, factory of the future.
• Developed and implemented strategies to maximize company core competencies, improve service and performance. E.g. RFID, IoT, Google Glasses, Business Intelligence, Machine Learning, and predictability algorithms.
• Owner and accountable for product unit costs.

Confidential, Danvers, MA

Executive Director of Information Systems and Technology

Responsibilities:

• Challenged to improve productivity and reduce costs through implementation and continual improvement of business processes, manufacturing processes and data integration of all manufacturing activities.
• Utilized Six Sigma methodologies and collaborated with department managers to analyze and document process and system workflows.
• Authored plan to improve software development process, manufacturing processes, and asset consolidation to establish consistent hardware/software standards to eliminate unstable, highly mixed operating environment.
• Installed redundant servers, led virtualization effort that increased line capacity and adopted cloud-based technologies.
• Implemented change control, process documentation and Quality Management Systems for all aspects of the business.
• Deployed hardware monitoring system including multi-tier paging alerts for system issues.
• Active participation on pre & post acquisition activities.
• Led implementation and design of a mobile application for Field Services RMA.
• Led implementation of Arena PLM, MS CRM and MS Dynamics GP ERP systems and improved operational capabilities and regulatory compliance.
• Led implementation of Disaster Recovery / Business Continuity plan and increased critical data security by 65%
• Led implementation of Data Loss Prevention system and reduced data leakage by 100%.
• Led implementation efforts to secure product and IT compliance with FDA regulation, CFR Part -11, ISO, SOX, RoHS, RoHS2, RoHS China, RoHS Korea, REACH and secured worldwide product sales capabilities
• Led virtualization effort of the entire data center, reducing costs 46% and improve uptime from 89% to 99.99%.
• Implemented rigorous internal application development and testing processes decreasing software defects by 60%.
• Slashed manual manufacturing operational processes by 50% with resultant reductions in overhead costs.
• Reanalyzed network traffic, eliminated unnecessary routing and equipment and reduced costs by 33%.
• Managed all of Vendor relations and renegotiation of contracts (RFP, RFQ)
• Experience in Database Design, Programming, Development, and Implementation of Client-Server Applications & Database systems using MSSQL 2012/2008/2005/2000
• Expert in creating and using Stored Procedures, Views, User Defined Functions.
• Experience in Data Extraction, Transforming and Loading (ETL) using various tools such as SQL Server Integration Services (SSIS), Data Transformation Services (DTS).
• Experience in creating Indexes, Indexed Views in observing Business Rules and creating effective Functions and appropriate Triggers to assist efficient data manipulation and data consistency.
• Extracted, transformed and loaded data from various heterogeneous data sources and destinations like Access, Excel, CSV, Oracle, flat files using connectors, tasks, and transformations provided by SSIS.
• Involved in creating Jobs, SQL Mail Agent, Alerts and Schedule SSIS, DTS Packages.
• Involved in Query Optimization and Performance Tuning using SQL Profiler and Index Tuning Wizard

Confidential, Andover, MA

Senior Manager Systems & Applications Development

Responsibilities:

• Established and managed a team of 23 individuals (CIO, CEO, software, electrical, mechanical engineers and product managers) to envision, design and develop a series of tools for the online simulation of the company’s products, enabling e-commerce and a virtual application engineer. This project has changed the companies’ vision of product development, marketing, selling, and testing. A patent request has been filed.
• Lead a team of 10 senior engineers to overhaul the corporate design systems and deployed a new development system that services the company’s products entire lifecycle. The system was integrated with Oracle DBs and PeopleSoft ERP.
• Reduced Capital and Operating cost by renegotiated vendor contracts and re-architected all of the Engineering in-house tools resulting in an 85% reduction.
• Responsible for the program management of the company’s sustaining engineering activities.
• Re-engineered the organizations engineering design process flows by implementing new EDA, ERP & PLM tools, based on existing Oracle servers and PeopleSoft ERP system.
• Fostered cross-functional collaboration, communication, training and implementation of an ITAR compliance project.
• Increased application design productivity by 45% for two consecutive years while maintaining resources.
• Managed an internal software engineering services group for the support and development of tightly integrated design processes aligned with business requirements in order to meet ISO standards.
• Advised technical directions for the engineering, information technology & manufacturing departments.