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Product Consultant/project Manager Resume

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SUMMARY:

  • Solution - oriented, highly analytical professional with over 15 years of progressive accomplishments in Information Systems and Enterprise Resource Planning (ERP) software development. Proven ability to provide creative and cost effective resolutions through the application of highly developed technology and problem-solving skills.
  • Recognized for consistent success in leading development, improving processes and strategies to streamline business operations, reduce an on-going expenses and enhance profit performance.
  • Enabled revenue growth, cost savings, process automation and ROI increases through planning and integration of ERP, call center, content, retail POS and other internal and third party business systems.
  • Capacity Planning Vendor Management
  • Streamlining Operations Information and Reporting Systems
  • Revenue Growth System Integration
  • Infrastructure Improvement Software Development

COMPUTER SKILLS:

Development Languages: Progress, SQL, Java, WebSpeed; Visual Basic, X++

Databases: Progress, Oracle, SQL

Applications: Microsoft Office, Visio, MS Project SX.e - ERP system

Optio: custom report builder generation TITAN - ERP system

CommerceConnect: SonicMQ/ SonicESB products Microsoft Dynamics AX - ERP system

WISE: warehouse management system Liaison Technologies Crystal Reports

PROFESSIONAL EXPERIENCE:

Confidential

Product Consultant/Project Manager

Responsibilities:

  • Performed business analysis and operations assessments
  • Presale and post-sale demos for prospective customers
  • Assisted in BAT, UAT and go live support for a major parts distributor in Canada
  • Lead interfacing projects with NetSuite, Oracle and AccountMate
  • Designed and managed the development of POS system and its integration into a family of core products

Confidential

Director of Management Information Systems

Responsibilities:

  • Built and led MIS department team to provide support and development of 7 in-house information systems
  • Directly involved in developing strategies to overcome business operations challenges while minimizing impact/risk to the company and being fiscally responsible
  • Drove a significant increase of 70% in annual revenue by implementing electronic commerce solutions with key partners such as Amazon.com; Ebay.com; Buy.com; Google.com; PayPal; UPS; and various Credit Card processing companies
  • Reduced inventory inaccuracy and theft events by 30% resulting in savings of over $250K
  • Implemented complete modernization of Point of Sale (POS) system. Established collaborative environment between internal IT teams and 3 rd party vendors (FDMS and FexCo)
  • Coordinated an ongoing review and improvement of existing processes and procedures to increase performance efficiency by 10%
  • Led the implementation project to replace multiple in-house systems into Microsoft Dynamics AX ERP system
  • Collaborated with HR management to create programs for professional development within IS team
  • Participated in disaster recovery design of systems infrastructure allowing to deploy secure work-around and establish uninterrupted company operations during hurricane Sandy
  • Oversaw analysis and implementation of a Drop Shipping Vendor Network that allowed the company to increase its catalog selection without capital investments
  • Led Dynamic Currency Conversion project that brought an additional $150K in revenue annually
  • Designed and rolled out “Order Anywhere - Pick Up In Store” solution improving comfortable customer shopping experience at retail locations
  • Oversaw 3 year program to design, build and implement warehouse management and control systems increasing warehouse operations from 2,000 shipping items/day to 18,000items/day

Systems Manager

Confidential

Responsibilities:

  • Provided weekly Status Report on on-going projects to Confidential & Confidential CEO and CIO
  • Led international team of 6 developers
  • Developed an automated purchasing system for special order inventory items
  • Integrated ERP data feeds using Web Services with ChannelAdvisor.com
  • Responsible for full development life cycle of integration with 3 rd party vendors
  • Integrated payment processing between ERP and online payment methods such as PayPal, BillMeLater, Google Wallet, and Amazon Payments
  • Participated as a programming manager in selection and successful migration of Music/Video Division into the new Infor (NxTrend) SX.e ERP system
  • Designed and developed a customized master planning and replenishment system
  • Designed framework and deployed automated conveyor shipping line process
  • Redesigned and supported Point of Sale (POS) system, including credit/debit/gift card processing
  • Designed Data Transfer Services (DTS) import/export data processes among various vendors
  • Designed and built a 3 Tier commercial web application
  • Implemented and modified Amazon Gateway Adapter (Java/SOAP) Designed
  • Developed a warehouse batch transfer system
  • Developed the system of near real time interface brokers substituting overnight processes
  • Led customization of Royal4-WISE WMS system

Confidential, Little Falls, NJ

Programmer Analyst/Consultant

Responsibilities:

  • Participated in development of different versions of “e-Framework” - Commercial Web Application Generator
  • Implemented a workflow for Electronic Medical Records ( Confidential ) to automate business processes
  • Designed, developed and deployed series of reporting tools using Progress Report Builder application
  • Provided class room training to a team of 25 people on management/administration and support of Optio software
  • Designed and executed customization of reports for automatic data feed capabilities
  • Completed special project for data conversion to expedite migration for 2 major client operations systems
  • Developed a reporting system using Optio software

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