SUMMARY:

• 15 years and 7 months of total experience. Extensive exposure to program management/implementation/transformation/upgrade of complex business solutions for fortune 500 clients in high tech and communications domain in various ERP modules, including Project Management / People Management of large scale organization.
• Extensive Program management experience in the Oracle ERP Domain for very large scale projects
• Extensive experience with analysis, design, development, customizations and implementation of software applications using Oracle ERP application.
• Aligned in organization goals and values towards planning hiring, on - boarding, and off-boarding, for entire team working on the project and also responsible for ensuring that right resources are made available to project in a timely manner and optimum work allocation.
• Extensive experience in client relationship management and business development
• Extensive experience in managing a huge business unit of an organization with 10M$+ Contracts.
• Extensive experience in People Managing 100+ resources both onshore and offshore.
• Extensive experience in Project Management, Architecting, Team Leading, Solution Development, Testing and Support phases of the project.
• Proficient in analyzing and translating business requirements to technical requirements and architecture.
• Strong database skills, Object Oriented Programming and development knowledge in the area of Oracle ERP.
• Experience in leading and managing teams. Handled multiple roles - Program Lead, Project Lead, Software Architect, Developer and ERP Systems Analyst from both Onsite and Offshore.
• Executed software projects for Semiconductor, Telecom Industries for USA, UK based Clients.
• Versatile in Overseeing Service Delivery, Monitoring Project Financial and Associated Controls, Overseeing Resource and Work Allocation, Performance Evaluation, Identifying Training Needs, and ensuring adherence to project and organizational processes and guidelines.
• Good communication skills, interpersonal skills, self-motivated, quick learner, team player.
• Short Learning Curve and Good Interpersonal and Communication Skills.
• Performed the project manager role in multiple projects from both onsite and offshore.
• Responsible for drafting the Technical and functional Specs for different kind of complex SOWs.
• Won many accolades from all the clients for exceptional performance
• Strongly suited for Business Development, expansion of current footprint and strategic planning envisioning the future roadmap of client, management of multiple projects in addition to the senior delivery / client relationship / People Manager activities
• Have exhibited excellence regarding overall planning and execution of the country roll outs for Confidential program, budget and roadmap planning, Delivery management, Quality management and People Management
• Dedicated to ensuring that project team meets/exceeds agreed SLA levels and timely submission of Metrics and also responsible for holding periodic reviews with customer to understand their expectations and suggestion to business.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.Coach, mentor, motivate and supervise project members, and influence them to take positive action and accountability for their assigned work.

PROFESSIONAL EXPERIENCE:

Confidential, Austin, Texas

Senior Project Manager

Responsibilities:

• As Senior Project manager, Indra is responsible for the overall planning and execution of the Application Enhancements, Customer management, Delivery management, Quality management and People Management
• She also is responsible for Overseeing Service Delivery, Monitoring Project Financial and Associated Controls, Overseeing Resource and Work Allocation, Performance Evaluation, Identifying Training Needs, and ensuring adherence to project and organizational processes and guidelines.
• She is responsible for ensuring that project team meets/exceeds agreed SLA levels and timely submission of Metrics and also responsible for holding periodic reviews with customer to understand their expectations and suggestion to business.
• She is responsible for analyzing, trouble shooting, and providing resolutions to issues and concerns raised by customer.
• She is responsible for planning hiring, on - boarding, and off-boarding, for entire team working on the project and also responsible for ensuring that right resources are made available to project in a timely manner and optimum work allocation.
• She is responsible for evaluating performance of project team members and identifying training needs and ensuring that identified trainings get conducted in timely manner.
• She is responsible for developing project specific processes and process improvement plan and reviewing them with client and Confidential leadership and also responsible for ensuring that project team adheres to project, organizational and operational guidelines.
• She is responsible for developing scope and budget at the account level, and monitoring project financials and ensuring that GDC delivery cost does not exceed the cost case signed as per of DOU.
• She is responsible for keeping senior leadership updated on overall account status and review potential risks and planned mitigations strategies.
• Managing Relationship with the client.
• Managing delivery capacity.
• Accountable for Financial Cost Management & Associated Controls. Responsible for Revenue growth at the unit level.
• Responsible for year on year productivity gain and control labor and non-labor cost.
• Ensuring for proactive demand management.
• Continuous improvement program for the unit and problem management (RCA & Resolution).
• Managing team moral and career & aspiration management.
• Define project scope, goals and deliverable that support business goals in collaboration with senior Management and stakeholders for large scale projects.
• Effectively communicate project expectations to Project Managers and project leaders and stakeholders in a timely and clear fashion.
• Review estimates for projects with Project managers to achieve project goals.
• Identify and manage project dependencies and critical path.
• Plan, schedule & track project time lines and milestones using appropriate tools.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Coach, mentor, motivate and supervise project members, and influence them to take positive action and accountability for their assigned work.

Confidential

Senior Project Manager

Responsibilities:

• As Senior Project manager, Indra was responsible for overall business development, expansion of current foot print and strategic planning envisioning the future roadmap for client. Currently she is managing multiple projects in the area of Oracle finance for Confidential client, with an annual revenue of over 2 million USD.
• She is responsible for the overall planning and execution of the Application Enhancements, Customer management, Delivery management, Quality management and People Management
• She also is responsible for Overseeing Service Delivery, Monitoring Project Financial and Associated Controls, Overseeing Resource and Work Allocation, Performance Evaluation, Identifying Training Needs, and ensuring adherence to project and organizational processes and guidelines.
• She is responsible for Managing Oracle Finance delivery in Confidential account both offshore and onshore team located in San Jose\Milpitas (California), Bangalore - Hyderabad-Chennai (India). Team includes regular employees as well as contractors. I am also responsible for overseeing deliveries by entire offshore & onshore team and mentoring and guiding them.
• She is responsible for ensuring that project team meets/exceeds agreed SLA levels and timely submission of Metrics and also responsible for holding periodic reviews with customer to understand their expectations and suggestion to business.
• She is responsible for analyzing, trouble shooting, and providing resolutions to issues and concerns raised by customer.
• She is responsible for planning hiring, on-boarding, and off-boarding, for entire team working on the project and also responsible for ensuring that right resources are made available to project in a timely manner and optimum work allocation.
• She is responsible for evaluating performance of project team members and identifying training needs and ensuring that identified trainings get conducted in timely manner.
• She is responsible for developing project specific processes and process improvement plan and reviewing them with client and Confidential leadership and also responsible for ensuring that project team adheres to project, organizational and operational guidelines.
• She is responsible for developing scope and budget at the account level, and monitoring project financials and ensuring that GDC delivery cost does not exceed the cost case signed as per of DOU.
• She is responsible for keeping senior leadership updated on overall account status and review potential risks and planned mitigations strategies.
• Managing Relationship with the client.
• Managing delivery capacity.
• Accountable for Financial Cost Management & Associated Controls. Responsible for Revenue growth at the unit level.
• Responsible for year on year productivity gain and control labor and non-labor cost.
• Ensuring for proactive demand management.
• Continuous improvement program for the unit and problem management (RCA & Resolution).
• Managing team moral and career & aspiration management.
• Strengthen the client relationship, building the trust & confidence with Confidential
• Conduct regular monthly status meetings with Confidential and Confidential leadership team for continuous improvement
• Preparing Request for Proposals along with solutioning team.
• Ensured End to End project execution as part of Program Management for multiple projects and verticals.
• Define project scope, goals and deliverable that support business goals in collaboration with senior Management and stakeholders for large scale projects.
• Effectively communicate project expectations to Project Managers and project leaders and stakeholders in a timely and clear fashion.
• Review estimates for projects with Project managers to achieve project goals.
• Identify and manage project dependencies and critical path.
• Plan, schedule & track project time lines and milestones using appropriate tools.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Coach, mentor, motivate and supervise project members, and influence them to take positive action and accountability for their assigned work.

Confidential

Project Manager

Responsibilities:

• As part of the role as transformation lead, she was managing multiple projects in the area of Supply Chain operations for Confidential client. She has also served in the capacity of a platform architect for the Confidential application rationalization and revamp. The future of these supply chain applications was to be integrated with the envisioned consolidated portal.
• Overall planning and execution of the Application Development, Customer management, Delivery management, Quality management and People Management
• She was responsible for Overseeing Service Delivery, Monitoring Project Financial and Associated Controls, Overseeing Resource and Work Allocation, Performance Evaluation, Identifying Training Needs, and ensuring adherence to project and organizational processes and guidelines.
• Was a key contributor in architecting business transformational supply chain solutions involving complex SOA B2B frameworks. This involved evaluating the fitment and implementation of both standard and Confidential proprietary tools and solutions to fit client needs.
• I am responsible for managing delivery both offshore and onshore team located in San Jose (California), Bangalore - Hyderabad-Chennai (India). Team includes regular employees as well as contractors. She was also responsible for overseeing deliveries by entire offshore & onshore team and mentoring and guiding them.
• She was responsible for ensuring that project team meets/exceeds agreed SLA levels and timely submission of Metrics and also responsible for holding periodic reviews with customer to understand their expectations and suggestion to business.
• She was responsible for analyzing, trouble shooting, and providing resolutions to issues and concerns raised by customer.
• She was responsible for planning hiring, on-boarding, and off-boarding, for entire team working on the project and also responsible for ensuring that right resources are made available to project in a timely manner and optimum work allocation.
• She was responsible for evaluating performance of project team members and identifying training needs and ensuring that identified trainings get conducted in timely manner.
• She was responsible for developing project specific processes and process improvement plan and reviewing them with client and Confidential leadership and also responsible for ensuring that project team adheres to project, organizational and operational guidelines.
• She was responsible for developing scope and budget at the account level, and monitoring project financials and ensuring that GDC delivery cost does not exceed the cost case signed as per of DOU.
• She was responsible for keeping senior leadership updated on overall account status and review potential risks and planned mitigations strategies.
• Managing Relationship with the client.
• Managing delivery capacity.
• Accountable for Financial Cost Management & Associated Controls. Responsible for Revenue growth at the unit level.
• Responsible for year on year productivity gain and control labor and non-labor cost.
• Ensuring for proactive demand management.
• Continuous improvement program for the unit and problem management (RCA & Resolution).
• Managing team moral and career & aspiration management.
• Strengthen the client relationship, building the trust & confidence with Confidential
• Conduct regular monthly status meetings with Confidential and Confidential leadership team for continuous improvement
• Preparing Request for Proposals along with solutioning team.
• Ensured End to End project execution as part of Program Management for multiple projects and verticals.
• Define project scope, goals and deliverable that support business goals in collaboration with senior Management and stakeholders for large scale projects.
• Effectively communicate project expectations to Project Managers and project leaders and stakeholders in a timely and clear fashion.
• Review estimates for projects with Project managers to achieve project goals.
• Identify and manage project dependencies and critical path.
• Plan, schedule & track project time lines and milestones using appropriate tools.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Coach, mentor, motivate and supervise project members, and influence them to take positive action and accountability for their assigned work.

Confidential

Project Manager

Responsibilities:

• The beneficiary, Confidential was responsible for managing the strategic client engagement for the Confidential account (sized at $6 million +) for the Oracle practice unit.
• She was responsible for day to day operations, building relationships with key client executives and Directors & IT manager levels, over viewing the solution framework provided from Confidential and bottom line for all support and development activities delivered from offshore.
• She was responsible for evaluating performance of project team members and identifying training needs and ensuring that identified trainings get conducted in timely manner. She was responsible for developing project specific processes and process improvement plan and reviewing them with client and Confidential leadership and also responsible for ensuring that project team adheres to project, organizational and operational guidelines.
• She was responsible for planning hiring, on-boarding, and off-boarding, for entire team working on the project and also responsible for ensuring that right resources are made available to project in a timely manner and optimum work allocation. She was engaged to Coach, mentor, motivate and supervise project members, and influence them to take positive action and accountability for their assigned work. She was also responsible to conduct regular monthly status meetings with Confidential and Confidential leadership team for continuous improvement.
• Confidential was studying the overall application layout of legacy QTC portfolio to perform domain decomposition to identify underlying services. Service compositions from other portfolios are also to be studied and mapped.
• After a fitment analysis, a future state architecture is to be arrived at. Post businesses evaluating the ROI parameters, functionalities are to be consolidated to consume the newly generated SOA services. Infosys proprietary SOA tools such as Syndeo, InSOAP, IndiGO, Assessment Tool, InFusion and SOA ROI Tools are currently used towards achieving this.