Sr. Program Manager Resume

SUMMARY:

Highly skilled PMP/Finance MBA with extensive experience in Information Systems, CRM, ERP, and CMMS Implementations, Purchasing, and Materials Management.
Significant strengths in utilities, public transit, rail, manufacturing, mining, distribution, and retail environments.
Confidential has a proven track record of successful project delivery on - time and under budget, while exceeding customer service expectations.
Manage simultaneous complex projects with diverse, cross-functional teams at multiple national and global locations.
Rapidly identify and resolve challenges, managing projects from start to finish with well-planned processes that streamline productivity while expertly solving customer problems.

SKILLS:

IBM RS/6000, UNIX, DEC/VAX, Oracle, Confidential 9.1, 9.2, Confidential Technologies, SAP CRM, SAP Internet Sales, SAP SD, SAP Trainer MIMS, Ellipse, Maximo, GIS, MFG/PRO, Oracle WAM, ODM, and MWM
MS Office Suite, Manufacturing Systems, Distribution Systems, Order Entry, Inventory Management Payroll Systems Interface, Purchasing, Supply Chain, Financial System

AREAS OF EXPERTISE:

Technology: Software Evaluation, Legacy Data Conversion, Business Modeling, Requirement Analysis

Management: Full Life-Cycle Project Management, Agile Scrum, Continuous Improvement

Financial Acumen: Maximize Profit, Client Relationships, Maximize Resources, Quality Assurance

PROFESSIONAL SYNOPSIS:

Sr. Program Manager

Confidential

Responsibilities:

Responsible for management of 8 full time direct reports, oversight and client support of various WAM, ODM, and ORS implementation projects.
Direct and indirect sales support including RFP response, presentation preparation and delivery of presentation to prospective clients.

Confidential

Senior Project Manager

Responsibilities:

Responsible for managing the implementation of Confidential E1 software for a Distribution Client and management oversight of a staff of 5 full time consultants.

Confidential

Project Director

Responsibilities:

Responsible for providing project management to various client projects involving the implementation of the Confidential products.
Responsibilities include the management of business consultants, technical consultants, and client personnel.

Confidential

Managing Consultant/Global Solutions Architect

Responsibilities:

Responsible for a staff of 3 full time consultants and 6 partner resources for the Maintenance Stream.
Developed statement of work, resource assignment, and negotiated contracts for two Ellipse implementations.
Developed Maintenance “best practice” business process flows.
Analyzed/identified technical training needs for existing clients, using results to create CD-ROM training materials, course curriculum, and training schedule.
Performed varied project roles to drive successful completion of 8 separate projects.
Generated $500K in consulting revenue skillfully developing certification program, training consultants, and enhancing marketability.

Confidential

Principal Business Systems Consultant

Responsibilities:

Successfully developed the Confidential structure and the maintenance documentation required to manage the maintenance efforts for the New Locks on Panama Canal.
Developed $2.5M in business activities.

Senior Business Systems Consultant

Confidential

Responsibilities:

Directed financial implementation for early adopter clients, Keytronic and Raypak, creating effective procedures to achieve success.
Saved $250K as Program Manager for implementing multi-site MFG/PRO for Confidential Corporation.

Confidential

Project Implementation Manager

Responsibilities:

Project Manager for timely, within-budget delivery of multiple, complex transportation projects, including Maintenance/Materials CMMS Implementation for Confidential, Kansas City Southern Rail CMMS Implementation, and Materials Implementation for Confidential Transit Operations.

Confidential

Senior Manager, Business Operations

Responsibilities:

Managed resources for 30 consultants with 92% average utilization.
Implemented transportation projects throughout region, including Materials Implementation for Confidential Transit Operations and ERP Implementations for Transit Authority of River City.
Directed ERP Implementation on-site in Confidential for Newmont Mining.

Confidential

Senior Manager

Responsibilities:

Project Management of technology applications developing B2C web e-Commerce project and warehouse management software program.
Earned commendation letter from client’s senior management group based on outstanding performance in creating ERP statistical analysis solution.

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