We provide IT Staff Augmentation Services!

Senior It Program Manager Resume

2.00/5 (Submit Your Rating)

PROFILE SUMMARY:

  • Certified Technical Program Manager with 16+ years of rich experience in delivering highly complex, large, high - business value Technology transformation and Strategic Business Initiatives in Financial Services, HealthCare and Auto industries
  • 8+ years of Technical Program/Project delivery and strong leadership experience. Managed annual Confidential programs up to $10MM and with project team sizes of 30+
  • 10+ years hands on experience in design, development and implementation of web based applications using Java-JEE technologies on Confidential WebSphere and DB2 Platforms.
  • Strong experience in requirements analysis, data mapping, preparing conceptual and technical designs for large scale applications
  • Experience in performing current state system analysis, translating requirements to design, identifying design alternatives and document future state and technology roadmaps.
  • Expertise in project planning, estimation, financial forecasting and budgeting backed with hands on project management and pre-sales experience.
  • Experienced in design and development of high available, highly scalable applications across wide range of technologies ranging from - Java-J2EE, DB2, Eclipse, Hibernate, JSP, STRUTS, HTML5, Java Script, JQuery, JSON, CSS, XML, SOAP, Web Services, VSS, SVN, ANT, MAVEN, HP ALM, Windows 95/NT/2000, Mac, UNIX, and exposure to FileNet, Teradata, Bigdata and Adobe Sitecatalyst
  • Strong knowledge of Java-J2EE Technologies and experienced in Analysis, Design, Architecting, Coding, Testing and Implementation in previous roles. Worked on different application server environments and well versed with RDBMS like Confidential DB2 and Oracle
  • Possess extensive experience in client expectation management and experienced in working with people from diverse cultural background. Worked 4 years in US, 3 years Japan and a short duration in UK in client interfacing roles.
  • Excellent presentation skills and highly proficient using Microsoft Office tools includes Word, Excel, PowerPoint, Microsoft Project Professional, Visio, and SharePoint
  • Experienced in working on projects in both water-fall and agile methodologies.
  • Good knowledge of quality management processes six-sigma and CMMi while executing projects.

EXPERTISE AREA:

  • Enterprise Architecture
  • System Analysis, Design & Development
  • Program Delivery & Project Management
  • Global IT Delivery
  • Project scoping, Estimation, Planning
  • Risk management
  • Quality Assurance & Process Improvement
  • Cross - functional team leadership
  • Leadership & Team Building
  • Relationship & Customer
  • Expectation Management
  • SDLC
  • Presales
  • Fast thinker
  • Problem solver
  • Attention to detail
  • Team player
  • Excellent communicator
  • Strong presentation skills

TECHNICAL SKILLS:

TOOLS: Clarity, Confidential Rally, Project Central, Microsoft Project Plan, MS Office and Visio

PROFESSIONAL EXPERIENCE:

Confidential

Senior IT Program Manager

Responsibilities:

  • Migrated the OneNet workers compensation provider portal from Multiplan to Confidential .
  • Managed multiple projects under sustain the business and Government and Compliance Pool to RxClaims and other applications.

Technologies: RxClaims, iSeries AS-400, DB2, Ab-initio, Cognos tools, Confidential Sterling Integrator, Java, JEE, Data Power, WTX Transformation

Confidential

Program Manager

Responsibilities:

  • Accountable for managing the EDW data warehouse that is used by Enterprise Risk, Compliance and Fraud Detection and other downstream systems.
  • Collaborated with Risk and Compliance team to identify reporting data needs, security requirements and prioritization.
  • Ensure project deliverables are retained and approved per SDLC SOX compliance requirements.
  • Prepaid debit cards from Amex. Customer profile, account and transaction information is received from Serve System and is loaded into Confidential - Teradata Enterprise Data Warehouse.
  • Create and populate Account activity and Transaction datamart that will be used for reporting and scorecard metrics
  • Ingest the data coming from Serve system into BigData Corner Stone.
  • Performed analysis working with Confidential team, identify the SOR for various data feeds

Technologies: Big Data Technologies - HDFS, Hive, Oracle, Teradata, Java, JEE

Confidential

Program Manager

Responsibilities:

  • Integration with Sungard Allocation Master Import Utility a vendor tool used by Financial Advisors to import client account and subaccount information and manage high net worth account portfolios
  • Migrated Enterprise data warehouse on Teradata to Oracle DB to reduce the software license cost.
  • Played key role in identifying the data needs, data retention policy, migration planning and testing approach.
  • The portal is integrated with off-the-shelf, externally hosted components and webservices to provide the account information, real time market information and trading capability.
  • Build a dedicated aggregator service that will be used by aggregators to consolidate and provide a total view of accounts. Achieves annual reengineering saves 700K+ with integration of new services. Accountable for engaging multiple cross commit teams, setup new infrastructure and coordination with vendor development team.
  • Delivered against stringent timelines and the budgets. integrated with off-the-shelf 3rd party, externally hosted - brokerage products and webservices to enable online trading and provide real time market info. Improved client user experience and enabled user customization - received a 90+ score on customer satisfaction survey. The project was delivery on-time, consistently maintained an accurate forecast and delivered with less than 0.1% variance.
  • As an end to end PM was responsible for overseeing the delivery and manage all aspects of project management includes scope, schedule, cost, quality and benefits associated to the project
  • Played a key role in delivering several strategic and technology transformation initiatives like Total View Architecture enhancements - coordination with vendor team, engaging the enterprise architect, information security and infrastructure teams to build a new set of infrastructure and services that will be consumed by the CashEdge Total View.

Technologies: Java-J2EE, JavaScript, WebServices, RESTful-JSON Services, JQuery, DataPower, Teradata, SSRS, WebSphere, DB2.

Confidential

Technical Delivery Manager

Responsibilities:

  • The scope of the project involved developing scripts to merge single page tiffs into multipage tiff documents, merge and deliver all loan documents to Quicken.
  • Develop an image repository (FileNet solution) that stores imaged loan documents for Confidential .
  • The scope also includes extracting images from Estate’s FileNet instance and load into the newly developed MIR.
  • Consolidate business requirements pertaining to servicer transfer from Confidential to Cenlar.
  • Responsible for gathering the requirements for migration of images from Confidential Systems to Confidential /Cenlar Systems and Enhancements for MIR Release 2 and Release 3 projects.

Technologies: Confidential FileNet, Java-J2EE, JavaScript, SQL Server, .NET - C#.

Confidential

Offshore Delivery Manager

Responsibilities:

  • Oversee the offshore delivery of Adobe SiteCatalyst implementation teams
  • Built a strong techno-functional team that delivers Solution Design Document (SDDs) and provides technical support and validation of sitecatalyst solutions across all Amex websites and mobile applications.
  • Managed delivery of projects in the portfolio for 2 years with an annual revenue of over $2M
  • Maintained a 98% accuracy in forecasts, Revenue Recognition and clarity forecasts for over 300+ requests annually
  • Responsible for overall utilization and profitability of the project
  • Track, monitor and report status on projects to different stake holders
  • Manage change requests, provide estimates on cost and schedule for handling various approved requests from business users
  • Overall quality and on-time delivery of the project

Technologies: Omniture - Adobe SiteCatalyst, Ensighten, Java-J2EE, JavaScript, SQL Server, .NET, C#.

Confidential

Delivery Manager

Responsibilities:

  • As an offshore delivery manager oversee the development and migration of Departures.com and Executive Travel sites from Cold Fusion to Ruby on Rails Platform
  • Managed the development of Departures.com and Executive Travel online magazines migrations from Cold fusion to Ruby and Rails framework
  • Worked with technical teams to analyze, provide a roadmap and implement omniture reporting requirements for Departures, Executive Travel and Travel+Leisure applications.

Technologies: Ruby On Rails

Confidential

Development Manager

Responsibilities:

  • Developed Design Change Warehouse system to manage the design changes to vehicle parts. The tool performs valuable business functions that were never available in a consolidated system from Change Parts List management, Design Change Proposal management and Budgeting. The system allows users with different roles to perform various functions like approve, edit or reject the design changes
  • Led a team of 25+ developers to build 5 different modules of the system
  • Collaborated with design engineers and BSAs to document requirement, perform impact analysis & estimation
  • Offshore coordination and accountable for overall delivery of the project

Technologies: Java-J2EE, JavaScript, Struts, Hybernate, Confidential DB2, WebSphere 6.1

Confidential

Manager Projects and Lead

Responsibilities:

  • Developed online parts catalog for Confidential dealers in China and Europe regions.
  • The web-based system was built on Java-J2EE platform and the backend module was built using c and shell scripting.
  • Global CRM Dashboard application used by Confidential Marketing and Sales division across the globe for capturing the sales metrics and view reports
  • Developed application to capture the performance of the Car advisers ( Confidential ’s) belonging to different Shops belonging to various dealers inside Japan

Technologies: Java-J2EE; Confidential WebSphere, DB2, Struts, Spring Framework, JavaScript, SOAP WebServices, .NET, MS SQL Server.

We'd love your feedback!