SUMMARY OF QUALIFICATION

Senior Professional with over 20+ years of experience in Information Technology across multiple industries. Strong background in Strategic Management, Business Continuity Planning and Disaster Recovery Implementation, Data Center Consolidation, Cloud Computing, and Managed Services, Project and Program Management, IT Audit, Compliance and Governance, E-Business, Networks, Security, Vendor Management.

EXPERIENCE

Senior Consultant (Project/Program Management)
2003-Pres
Confidential

• Senior-Level Consultant providing Program/Project Management, IT Audit, Compliance, SOX, Business Continuity/Disaster Recovery, Network Architecture and Infrastructure Design services
• Program/Project Management and IT Governance utilizing PMI (Project Management Institute) standards from the PMBOK (Project Management Body of Knowledge), RUP (Rational Unified Process) standards with Agile, Iterative or Waterfall for Technical and Functional projects and programs. Experienced with the following areas of Project Management Methodology:
• Creation of Program/Project Charter and Scope Documents
• Defining Project Requirements and Deliverables
• Project and Program Status meetings with stakeholders and sponsors
• Hosting Strategic Planning and Project Roadmap sessions
• Development of Project Dashboard, SOW (Statement of Work) and WBS (Work Breakdown Structure)
• Creation and review of Software Architect and Technical Architect Documents (SAD or TAD)
• Risk and Issue identification, management and reporting
• Resource planning and Budget Management (Earned-Value, etc)
• Software Development Life Cycle (SLDC) and Systems Development Life Cycle management for Application/Development based implementation projects utilizing the following process models:Waterfall, Iterative, Rational Unified Process (RUP) Methodology
• Technical Architect - Review of Technology Architecture and Re-engineering to better utilize infrastructure and applications (Virtualization, Clustering, NAS/SAN, Networks, Security, etc)
• Data Center Migration - Program/Project Manager/SME for on in-sourcing, outsourcing, and managed services for Information Technology Services.
• IT Audit/SOX/Compliance/Governance - Implementation of ITIL and other methodologies for development of overall department service structure and SLA management. Review project plans, audit work papers and audit reports, business continuity plans, Assessment of General Controls. PMI, RUP, and COBIT methodologies utilized on projects.

Example of Project Engagements Under Vertical Consulting Group

Program/Senior Project Manager for Global Data Center Migration/Transition, Infrastructure Build-out and Cloud Computing.
Timeframe: August 2011 to Present
Details: Program/Senior Project Manager for Infrastructure and Global Data Center Migration-related projects and programs for clients (AIG, Pitney Bowes, Ashland Chemical, Nexeo Solutions, 7-Eleven, etc). Transition of all IT Services to Cloud environment within Move Groups (Waves). Over 8500+ servers and 2500+ applications migrated to the Private and Public Cloud within Managed Services Provider Environment.
Some of the Projects within the portfolio consists of the following:

• SAS Application Virtualization (Development - Production environment)
• Webmethods and Websphere Migration/Upgrades
• AG Life Insurance Portfolio Application Migration to Virtual Environment
• Global SAP PM, Implementation (Creation of Dev-Prod environment for SAP-ERP, HCM, BW Portal ESS/MSS, Solution Manager, GRC) Modules to the Cloud)
• Database Migration and update to the Cloud (Oracle, Sybase, SQL)
• SAP Implementation (Virtual environments) of multiple platforms on Windows-based environment with EMC SAN Setup (100TB) and SQL 2008 Database Platform.
• Remote Location Infrastructure Build/Migration (Network, Telecomm, Security)
• Global Data Circuit provisioning and upgrade - Confidential
• Transition of 4000+ servers from physical to virtual and into the Public Cloud environment (P2P, P2V, V2V) for various hardware platforms.
• Desktop rollout of Windows 7 and Citrix XenClient and XenApp (12000 desktops globally)
• Core Network Build for Tempe Data Center 2 - Installation of Core Infrastructure equipment for supporting applications

PM responsibilities consists of the following:

• Development of Project Charters and Lead Review of Requirements
• Program Governance and standards for uniform processes and procedures
• Review Project Tasks, Milestones, Resources in Program Status Meeting
• Perform Portfolio and Financial Status reporting
• Management of Program Issues and Risks

Project Manager and Security Subject Matter Expert for Mergers and Acquisitions - United Healthcare Group (UHC).
Timeframe: April 2011 to October 2011
Details: Senior Project Manager and Subject Matter Expert for Global Security Services with Merger, Acquisitions and Divesture activities. Portfolio consists of over 25 projects for fiscal 2011.
Some of the Projects within the portfolio consists of the following:

• Conversion of Claims and Payer Applications/Systems over to UHG Systems
• Data Conversion from Acquired Company to UHG Systems
• Secure Network Connectivity to the UHG Global Enterprise Environment
• VPN Tunnels connected via Juniper SRX Appliance (Firewall, VPN, IDM)
• Data Center Consolidation into UHG Global Data Centers
• 1400+ Servers Virtualized into the UHG Global Data Centers using VMWare vSphere to consolidate servers that ran across AIX, Solaris, Linux and Windows 2003-2008.
• Virtual Servers would connect to UHG Storage Environment (EMC and Hitachi).
• Reduced environment down to just over 100 servers as of September 2011 within the M&A Portfolio.
• Connectivity to SAN via Cisco MDS 9000 Switches (9500 Multi-Directors)
• Secure Desktop Conversion (Windows 7 and Citrix Thin App Deployment)
• Over 2500+ Desktops virtualized with Citrix XenDesktop with Flexcast and XenApp for delivery of applications to the users. UHG Secure standard desktop environment was delivered to all desktops and laptops for secure access and control throughout the UHG Global Environment. Allowed for controlling updates to the desktop environment (Windows 7 security patches, Antivirus updates, etc).

PM responsibilities consists of the following:

• Requirements - Gathering requirements for each Merger/Acquisition (Due Diligence)
• Development of Security Services Scope and Statement of Work to be performed
• Program Governance and standards for uniform processes and procedures
• Creating the WBS, Project Schedule and Communication Plan
• Review Project Tasks, Milestones, Resources
• Perform Portfolio and Financial Status reporting
• Management of Program Issues and Risks
• Development of Security Design, Firewall Rule Base and IPS Management
• Implementation of all Compliance and Regulatory Policies

Sr. Project/Program Manager - Cargill Corporation.
Timeframe: January 2010 to June 2011
Details: Sr. Project/Program Manager for Global IT Data Center Transition Program (Managed Services and Outsourcing).
Projects consisted of the following:

• Outsourcing Network, Application Web Services, Messaging and Database Systems Services
• Lotus Notes move to Exchange 2008 Globally
• IBM Websphere Migration
• Oracle and DB2 Database environment
• Server Virtualization (VMWare) Project
• North America Development and Staging environment reduced from 500 servers to 220, spread across AIX, HP UX, Linux (Red Hat Enterprise), Windows (Wintel, 2000-2003 updated to 2008 where possible) utilizing VMWare vSphere ver 4. Servers connected into Cargill Mixed SAN and NAS environment (IBM, SUN, EMC, Hitachi, NetAppliance) based on application needs (IBM Websphere to IBM SAN, Exchange to EMC, SAP to EMC and Hitachi, etc). Brocade DCX Switches in the Data Center backbone for connectivity with EMC RecoveryPoint software and Brocade DCFM for management.
• CheckPoint Firewall and VPN Refresh (Upgrade of all global firewalls and VPN units)
• North America Circuit Migration and Upgrade (Migration of all OC-3, OC-12 Circuits from Confidential)
• Migration of Applications to Virtual Server environment (Email, Web Applications)
• VMWare Virtual Center used to virtualize Exchange and vSphere site recovery services.
• IBM Websphere web environment virtualized for only the Development and Test environment.
• Co-locating Hardware appliances and servers for Identity Management, Intrusion Detection, and Microsoft ISA environment
• Upgrade and Transition of DNS/DHCP Services from Microsoft and QIP to InfoBlox.
• Migration of All Third-Party Connectivity with Cargill Global Business Units (38)
• Consolidation and Migration of Global Data Centers (10)

Project Manager Responsibilities included the following:

• Develop and update Project Plan (Tasks, Milestones)
• Facilitate Third-Party resources
• Tracking of all Risk and Issues
• Leading Issue and Resolution Meetings for service decentralization
• Review of Software Licensing Agreements and Amendments
• Change Management and Control
• Tracking and reporting status of projects (milestones, budget)
• Review of Security and Compliance Controls within the Confidential Data Center and Managed Services
• Management of resources (Architects, BA's, DBA's, Engineers, Developers, etc)

Project Manager - Confidential. Minneapolis, Charlotte Locations.
Timeframe: September 2009 to November 2010 (Time and Materials)
Details: Technical Project Manager for Wells Fargo/Wachovia Acquisition in the Wholesale Investment area. Projects consisted of the following:

• Data Center Consolidations (Chandler, Charlotte, Minneapolis, etc)
• Lotus Notes to Exchange 2008 Migration and Implementation
• Peoplesoft HRIS Version Upgrade
• Data Center Virtualization - Server Reduction (VMWare ESX-Based)
• Over 7000+ servers within the Wachovia Data Centers (6 locations) running on AIX, Linux, Solaris and Windows virtualized using VMWare vSphere ver 4 and ESX 4. Server environment was moved over to the Wells Fargo primary data centers in Chandler, Charlotte and Minneapolis.
• OS updates completed across each of the platforms as well.
• SAN Environment for Wachovia consisted of IBM, Sun and EMC. Wells Fargo SAN environment primarily EMC and Hitachi. Sun storage phased out.

Project Management Responsibilities consist of the following:

• Creating Project Scope documents
• Preparing Project Charters
• Bill of Materials for Hardware and Software Architecture Configuration
• Tracking and reporting of all Risk and Issues during stakeholder status meetings
• Developing Project Schedule and Timeline (Tasks, Milestones)
• Update Network Diagrams and Infrastructure Architecture Diagrams as part of the Technical Architecture Documents
• Coordination of Disaster Recovery Testing
• Change Management and Control Meetings
• Inventory Management (Hardware and Software Licensing)
• Management of resources (Project Managers, Business Analyst, Engineers, Techs, Developers)
• Updated Disaster Recovery/Business Continuity Plan
• Update SOX controls and processes within the environment
• Process development and improvement

Sr. Project Manager/Advisor - Confidential. Minneapolis, MN.
Timeframe: August 2009 to December 2009
Details: Sr. Project Manager and Advisor to Piper Jaffray for Corporate Technology Initiatives. Projects consisted of the following:

• Transition to Managed Services - Corporate Help Desk
• Network Environment Upgrade (DNS, Load Balancing, IP Redesign, High-Availability). Utilizing a combination of BlueCat Networks and F5 Big IP LTM and GTM
• Server Consolidation and Reduction (Virtualization)

Project Management Responsibilities consist of the following:

• Creating Project Scope documentation
• Development of RFI/RFP for Managed Services
• Creating Bill of Materials preliminary listing
• Tracking and reporting of all Risk and Issues during stakeholder status meetings
• Developing Project Schedule and Timeline (Tasks, Milestones)
• Update Network Diagrams and Infrastructure Architecture Diagrams as part of the Technical Architecture Documents
• Coordinating Implementation Schedules
• Change Control Submissions
• Resource Allocation and Vendor Management Services
• Development of New DR Plan

Interim Deputy Director, IT Governance and Managed Services -Confidential
Timeframe: January 2009 - December 2009
Details: Develop and implement the Information Technology Governance strategy for the City of Minneapolis Business Information Services Department and management of all Managed Services, which include Service Desk, Servers (Wintel, UNIX, Linux), Data Storage (SAN/NAS), Network and Telecommunications, Quality Assurance and Security. Program Manager over all Enterprise and Infrastructure-Based Technology Programs. Preparation and review of all RFI/RFP for Technology Services.
Key Improvements include:

• Implementation of ITIL v.3 Framework for IT Service Portfolio (Incident, Change Control, Implementation, Process Improvement, etc).
• Creation of IT Governance Strategy for management of outsource service providers (vendors), Financials (budget), and Service-Oriented Architecture (SOA).
• Development of new Service Level Management (SLA) criteria - Created and implemented strategy for assigning severity levels and responding to incidents and problems. Development of SLA Metrics and Reporting via COGNOS BI tools.
• Business Continuity and Disaster Recovery planning, testing and implementation.
• Development of IT Audit Plan - Created IT Audit Roadmap for audit review of critical applications, networks, systems, and security controls throughout the City Enterprise.
• Project/Program Management - Direct Program Management of all Infrastructure-related projects which include: Network Re-engineering, City-Wide Public WIFI Rollout, Server Virtualization,PeopleSoft Financial and HRIS Upgrade, Oracle Database Migration and Upgrade, Disaster Recovery and Business Continuity Redesign.

Sr. Project Manager - Confidential Plymouth, MN.
Timeframe: September 2008 to January 2009
Budget: $15M
Details: Sr. Project Manager for corporate migration of IT Services from IBM to Carlson Corporate (in-sourcing). Projects consisted of the following:

• In-sourcing of IT Operations and Infrastructure Services (ITIL v3 and SOA Governance)
• Enterprise Tools implementation
• Decentralization of Data Centers and IT Operations for various divisions geographically into 4 Data Centers (Carrolton, Omaha, Minneapolis, Argentina)

Project Manager Responsibilities included the following:

• Creation of Project Initiation Request, Bill of Materials, Technical Solution Documentation and scope documents
• Creation and Updated of Project Schedule and Budget
• Update ITIL Service Catalog, Service Levels and Change Management
• Tracking of all Risk and Issues
• External Vendor Management and Service Level Agreements
• Leading Issue and Resolution Meetings for service decentralization
• Review of cross-training and transition schedule between vendor (IBM) and Carlson staff
• Participating in Software Testing and Review meetings
• Change Management and Control
• Tracking and reporting status of projects (milestones, budget)
• UAT Planning and integration, which includes management of User Acceptance Testing
• Management of resources (Architects, BA's, DBA's, Engineers, Developers, etc)
• Updated Disaster Recovery/Business Continuity Plan
• Update SOX controls and processes within the environment

Technical Program Manager - Confidential. Columbus, OH
Timeframe: January 2008 to December 2008
Details: Technical Program Manager for Data Center Consolidation Program. Projects consisted of the following:

• Data Center Consolidation and Relocation
• Data Center Infrastructure and Applications Upgrade
• Business Continuity and Disaster Recovery Testing

Responsibilities included the following:

• Creating scope documents
• Updated and re-baseline Project Schedules and Budget (Earn-Value)
• Review of Bill of Materials for all projects
• Review of Enterprise Technical Architecture (Infrastructure, Network, Security, Applications)
• Tracking and reporting of all Risk and Issues during stakeholder status meetings
• Developing Application and System cutover schedules
• Update Network Diagrams and Infrastructure Architecture Diagrams as part of the Technical Architecture Documents
• Created DR Test plans (ERP Applications, Databases, Network Circuits, Router and Switches, Firewalls, SAN, Backups)
• Change Management and Control Meetings
• Inventory Management (Hardware and Software Licensing)
• Review of Service Level Agreements (SLA)
• Development of Internal and UAT Testing Plan
• Tracking and reporting status of projects (milestones, budget)
• Management of resources (Project Managers, Business Analyst, Engineers, Techs, Developers)
• Updated Disaster Recovery/Business Continuity Plan
• Update SOX controls and processes within the environment

Sr. Project\\Program Manager - Confidential
Timeframe: January 2007 to December 2007
Details: Management of a new Global Identity Management Program (DIACAP, NIACAP, CertiPath) utilizing Novell Identity Manager Suite (Access Manager, eDirectory, Identity Manager, JBoss, SecureLogin, ZENworks) and the build-out of two Data Centers, which included the following:

• Creation of Project Charter and Statement of Work (Scope)
• Project Kick off meeting with the stakeholders
• Management of project resources (staff)
• Project Scheduling updates, reports and status
• Management of budget and financial status reporting (EV - Earned Value Method)
• Defining Requirements and Work Breakdown Structure
• Preparing Scope Review and System Design Documents
• Creating BOM (Bill of Materials) and Vendor Management for procurement of hardware, software, and Third-Party service providers.
• Working with Third-Party Vendors for application development and Systems Implementation (Java, Novell, Oracle, IBM, HP)
• Setup and management of Program Sharepoint Repository
• Monthly Program Status Reporting sessions with EVP's and SVP's

Extensive time was spent educating the client on the Architecture and development of the Identity Management program deliverables. Data Centers (Primary and Secondary) were geographically located on the East Coast and Southwest.

2000-2005

Management of Information Technology Services and IT Compliance for an Internet-Only Financial institution. Responsibilities included the following:

• Enterprise Architecture and Design: Design and implementation of the financial institution applications and systems across 6 Data Centers within the US. Network Architecture consisted of Cisco, Nokia Checkpoint Firewalls, F5 Big IP and 3 DNS for controlling SSL, DNS, High-Availability and Global Load Balancing between sites.
• Business Continuity and Disaster Recovery Planning and implementation for all areas within the company.
• Application Management - SAP FICO, Fiserv Unify, and PeopleSoft HMS environments
• Program and Project Management - Over 125+ projects utilizing PMI and RUP methodology, which included the allocation of project resources (In-House Staff, Consultants, Vendors), Business Analysis and Requirement, maintaining budget and project schedule, and preparation of status reports.
• Supervision of Information Technology personnel (Networking, Telecommunications, Systems Engineering, Database Systems, Help Desk, Project Management Office, Web Application Development, Technical Support, Facilities and Security).

1998 - 2000

• PHS Mt. Sinai Medical Center - Cleveland, OH
• Management of Information Technology department for four Hospitals and an Ambulatory Surgery Center
• Development of Vendor Management and Project Management Office which included three key programs:
• Reduce and Replace all Medical-Facing Applications (Laboratory, Pharmacy, Surgery)
• Replace Claims, Patient Information (Medical Records), Finance and Human Resource applications
• Replace Technology Infrastructure
• Development of Business Continuity and Disaster recovery plan across five Data Centers
• Senior Project Manager for Enterprise-Wide Information Technology transition of all Technology to new Applications, Systems, Networks, etc. This was a $25Million dollar project for full automation, collaboration, and reporting throughout the entire business. Every department was affected by this project. Technology changes were the following:
• Network Architecture Redesign to implement a SONET ring connecting all 5 hospitals and remote locations with Data and Voice communications.
• Develop and Manage Information Technology and Facility Management budgets.

Additional Information Dating Back to 1986

F5 Big IP LTM, F5 3DNS (GTM), Checkpoint VPN Firewall-1 Version 3, 4, NG
Foundry FastIron II Switches, Cisco Catalyst 29xx, 38xx, Cisco 2500, 26xx, 36xx, 7200 Routers
Nortel Networks Routers and Switches, Juniper Security Appliances

EMC Symmetrix Storage Systems, Hitachi 9200 Storage System
Veritas NetBackup Data Center, Compaq \\Dell \\HP Servers

Microsoft Windows NT, 2000, 2003, 2008 Server,
Microsoft SharePoint, Active Directory, Visio, Project
Linux Red Hat Enterprise 3, HP Unix 9.0 - 10.01, IBM AIX, BSD, Solaris 8, 9.
Novell NetWare 3.2 - 5.0, Novell Sentinel, Identity Manager Suite, Access Manager, Open Office 3.0
BMC Patrol for Windows, Exchange, and Oracle
BindView (Now Symantec) Control, Admin, Internet Security, and Net Inventory 7.xx
Net IQ Security Administration Suite and VigilENT Policy Manager
PeopleSoft HCM, Oracle 8i, 9ias, and 10g, SAP 4.6B-D FICO (GL Financial Module)
Hyperion - Essbase
Rational Software Suite Tools (Clear Case, ClearQuest)
Quadramed Affinity Application, Vignette Content ManagementApplication
PPM Project and Program Management Tools
Microsoft Project Server, CA Clarity PPM, Oracle Primavera, ABT Project Workbench, STAMP, Planview

ADA, COBOL, Pascal, JCL, HTML, XML

Education

• Masters of Business Administration, Technology Management
• Bachelors of Science, Computer Information Systems

CERTIFICATES AND TRAINING

CISA - Certified Information Systems Auditor
CRISC - Certified in Risk and Information Systems Controls
CBCP - Certified Business Continuity Planner
PMI Project Management Certificate, PMP
ITIL v3 Foundation
Cisco CCNA, CCDA Certifications
Previous CISSP, MCSE and Novell CNE Certification holder.
Myers-Briggs Training
F5 Big IP LTM Training (4.5x - 9.xx)

PROFESSIONAL AFFILIATIONS

Confidential