SUMMARY

• Extensive success in telecom system installation, maintenance and repair; expert in preventative plant maintenance and cable spicing; hands - on experience working wif copper, FTTP, POTS, DSI, ISDN, RTNA, T1, SLC96 and fiber optics.
• Capable of engineering routine and specific outside plant work orders, both distribution and feeder. Proficient in providing administrative and field support to teh outside plant work forces. Able to plan and organize work to ensure deadlines are met, coordinate wif other work groups or individuals, and follow up to check if work is accurate, complete and on schedule. Proficient in various systems such as: IDDS, ICGS, iVapp, BDMS, AAIS.
• Possess working knowledge of Telecom Systems, TCP/IP networks. Having working knowledge of ANSI/TIA/EIA cabling standards & teh National Electric Code.
• Analytical troubleshooter able to quickly isolate, diagnose and fix complex technical problems, minimizing system downtime and increasing customer satisfaction.
• Outstanding team building, supervisory and project management capabilities; excel in independent and collaborative team roles, going above and beyond to meet critical deadlines.
• Knowledgeable in processes for meeting corporate and Federal policy, ensuring operations comply wif OSHA regulations, company Codes of Conduct and other key guidelines.
• Background in military security; proficient in anti-terrorism and counter espionage tactics, law enforcement techniques, small arms handling and employment, emergency first aide, less TEMPTEMPthan lethal application, facility access control and personal protection.

PROFESSIONAL EXPERIENCE

Confidential, IA

Responsibilities:

• Travel to various customer sites to install IT network systems. Install cages, racks and cabinets. Setup, layout, level and install power strip along wif proper grounds. Installation and termination of fiber and copper cable. Ability to install all types of patch panels, wiring/cabling, as well as patch cords, and network gear. Proficient wif racking and stacking all network equipment.
• Lead installation crew members from project start to finish; pulling cable, installing devices, and final systems testing. Ensure quality of project by physically inspecting cabling, mounting devices, network connections, and system functionality. Integrate new systems wif customer existing technologies (IT network infrastructure and/or phone systems). Train customers, making sure they are comfortable in using their new equipment. Work wif Project Managers and Project Superintendents in reviewing project plans and provide progress reports as needed. Train peers on installation processes, product implementation, and other industry expertise.

Confidential, Tampa, FL

Crew Leader

• Install cable pathway systems (cable trays, cable racks, J-hooks or D-rings). Install, terminate, test, label and document horizontal, backbone and other cables. Dress and route cable into telecoms closets, modular furniture and other work area outlets. Build out telecom and equipment rooms. Firestop various types of cable penetrations. Test, troubleshoot, and document test results for cabling.

Confidential, Tampa, FL

Crew Leader

• Install, terminate, test, label and document all categories of cable which includes but is not limited to: twisted pair cable, coax, power limited tray cable, stranded cable, solid conductor low voltage cable, single mode/multimode fiber optical cable, horizontal, backbone and other cables. Dress and route cable into telecom closets, modular furniture and other work area outlets. Build out data centers, telecom and equipment rooms.
• Firestop various types of cable penetrations. Install IP security, access control and wireless access solutions. Utilize strong leadership skills to ensure continuity on projects, overseeing all documentation and customer interface activity, while enforcing all company policies and safety requirements. Responsible for leading multiple projects, managing crews of multiple techs to successfully complete Confidential project(s) wifin teh required time frame and wifin teh allowed budget. Read architectural drawings and make effective decisions. Conduct job site surveys and interface wif customer contacts on projects and work orders. Interface wif teh end user and coordinate wif other trades for each project when required. Provide technical support for customer contacts and technicians on request. Attend project planning and progress meetings wif or wifout teh customer contacts assigned. Carry out supervisory responsibilities in accordance wif teh organization's policies and guidelines. Train employees, plan, assign and direct their daily work.

Confidential,NJ

Level II Installer

• Installed various types of wireless access units as well as cable pathway systems, (cable trays, cable racks, J-hooks or D-rings). Install, terminate, test, label & document horizontal, backbone & other cables. Dress & route cat3, cat5/cat5e and cat6/cat6e cables into telecom closets, modular furniture & other work are outlets. Build out telecom & equipment rooms. Fire stop various types of cable penetrations. Test, troubleshoot and document test results for cabling. Possess working knowledge of ANSI/TIA/EIA cabling standards and National Electric Code. Understands, adheres to and promotes Environmental, Health and Safety policies. Interface wif customer contacts on projects and work orders. Interface wif end user and coordinate wif other vendors for each project when required by customer. Provide technical support for customer contacts and technicians on request.

Confidential, Teaneck, NJ

Local Area Manager / Supervisor

• Spearheaded regional service installation planning and major telecom building projects. Provided training, performance evaluation, planned, and assigned work for Confidential 23-member team. Appraised performance, addressed complaints, and resolved problems. Oversaw all workplace safety, project quality control, administrative tracking and reporting, and employee discipline. Inspected trucks and tools regularly to ensure technicians were equipped wif all resources necessary to complete jobs. Assisted in negotiating and resolving labor issues as liaison between senior company management and local telecommunication union. Interfaced wif teh end user and coordinated wif other vendors for each project when required. Conducted job site surveys. Interfaced wif customer contacts on projects and work orders. Provided technical support for customer contacts and technicians on request. Attended project planning and progress meetings wif teh customer contacts assigned. Reported any project scope changes, issues, or concerns to teh assigned contacts process. Performed/prepared timely field reporting of asset usage as required.
• Served as Project Manager on telecom installation engagement for first FIOS Kiosk in Pennsylvania, located at Montgomery Mall
• Selected to participate in Verizon’s 1st Time Manager’s Training program; strengtaned skills in conflict resolution, time management, diversity training, interviewing, public speaking and project management.