TECHNICAL SKILLS HIGHLIGHTS:

OS: MS Windows Servers, Mac OS X, Vista, UNIX, Red Hat Linux, Citrix, Exchange/Active Directory

Platforms: HP Quality Center Manager, Oracle 10g, SQL 8, Clarity, Java, Greenplum, BOE, J2EE, .NET

Networking: Microsoft Servers, Active Directory VLAN/WAN, SAN, Confidential Routers/Switches

Tools: Ciscoworks, Primavera, NetIntercept, McAfee IDS, Expand Accelerator, VMWARE, CITRIX, XenApp, XenServer, XenDesktop, Parasoft Service Virtualization, VB Script, Power Shell, Perl

Protocols: EGP, EIGRP, BGP, OSPF, RIP, TCP/IP, DNS, and DHCP

Other: SaaS, IaaS, PaaS, Confidential Unified Wireless LAN’s, VLANS, IPSec, SSL, SMS, Juniper

PROFESSIONAL EXPERIENCE:

Confidential, MD

Sr. Technical Program Manager

Responsibilities:

• Seasoned professional providing quality technical support and excellent customer service at every level to produce business plans in accordance with overall strategic plans, operating budget, capital planning procedure and agency guidance.
• Responsible for providing risk mitigation strategies, contingency planning, enterprise program manager requirements and milestone deliverables for architecture and data modeling for major information technology systems projects.
• PM utilizing Agile and Scrum and/or SDLC Waterfall Methodologies for Project Management. the development and implementation of information systems security and entitlement requirement plans; to ensure product - related documentation developed for customers.
• Project Manager utilizing Confidential Service Desk Manager, Clarity and MS Project Server, and SharePoint SME to prepare, implement, monitor and update project plans and related documentation to ensure consistent quality communications with all project stakeholders.
• Utilizing HP Quality Center, implemented Cloud, Service Virtualization, and (QoS) Quality of Service Technologies for DevOps Enterprise Software Project Portfolio Services and Knowledge Base Repository for Service Now ITSSM artifacts to consistently achieve desired quality metrics and deliverable milestones, and reduce cost containment for QoS. Developed Enterprise (PMO) Project Management Office for Environments.
• Enterprise Software Licensing Engaged Project Manager supporting clearly defined requirements and metrics by the Enterprise Program Manager to provide quality information to ensure successful program delivery.
• Identify standards and requirements for Change and Configuration Management for any Change Requests.
• Providing Integrated Master schedules (IMA), quality assurance to ensure quality technical support and customer service utilizing best practices adherence for IT Governance to ensure consistency for quality delivery supporting 24x7x365 mission critical IT Infrastructure operations for 99.99% system availability.

Confidential, Washington, DC

Sr. Program Manager

Responsibilities:

• As Security Technical Analyst, utilizing best practices adherence for IT Security Governance compliance to ensure quality delivery.
• Maintained trusted alliances with all Confidential customers to achieve their strategic mission via management, design and implementation of innovative information assurance technology solutions to improve secured communications, automated business processes for efficiency of operations and overall enterprise cost savings.

Confidential, Washington, DC

Sr. Program Manager

Responsibilities:

• Confidential based technologies Support Services for 24x7x365 mission critical IT Infrastructure operations for 99.99% system availability. Confidential Project Management
• Utilizing PMI PMBOK Best Practice based methodologies EVM providing QA for Confidential & Confidential Compliant systems.
• PMO Analyst, responsible Security policies for IT Governance Policy and Procedures for Confidential and Confidential agency enterprise systems with multiple project budgets over $120 million.

Confidential, Washington

Sr. Program Manager

Responsibilities:

• Sr. Program Manager for Enterprise Software and Systems Infrastructure for Multimedia Services Team, reporting to the Confidential and responsible for 24x7x365 mission critical IT Infrastructure Management of Operations for 99.99% system availability for Confidential .
• Network Engineer providing Infrastructure Support for all Confidential VTC/AV and SAN Storage QoS related projects.
• Additional responsibilities include $50 million Budget Management, Stakeholder Communications, and Risk Mitigation for all projects.
• Provide Project Schedules, Quality Assurance, and Strategic planning for successful delivery of all team goals, and milestones.

Confidential, Landover, MD

Deputy Program Manager/Information Assurance QA Engineer

Responsibilities:

• Responsible for development of Value Stream Mapping Strategies for lean Six Sigma Integration. Communication Reports for Treasury Secretary Testimony, Strategic IT Business Planning, and daily presentations.
• Utilizing SAN Storage QoS and Confidential technologies to implement QA System project requirements and scope for project lifecycle. implementation.
• Create strategies for Risk Mitigation and Contingency planning for deliverables, goals and milestones.
• Direct project engineering team to resolve any issues.

Confidential, Washington, DC

Sr. Technical Program Manager

Responsibilities:

• Microsoft Exchange Server, Active Directory, and SAN Disaster Recovery and Confidential Technologies.
• Developed, customized and successfully lead a strategically oriented new business development task for the EPA Offices Implemented Change Management, CMMI & ITIL SLA Management for Production, Process, Policy and Quality Assurance.
• Technical Manager on a Performance Based Contract Confidential communications and technical reporting to the EPA Directors Confidential Supervision of 50 staff.