PROFESSIONAL SUMMARY:

• Information technology professional with 12.5 years of experience. Working in United States for last 10 years.
• A customer oriented, multitask professional with excellent problem solving, analytical and logical skills possesses rich experience of 4 years as Project Manager, 5 years as Technical Business Analyst and 8 years as Senior System Analyst/Developer.
• Currently working as Project Manager, responsible for managing Web based applications(using Java, AngularJS,.Net) and Mainframe Applications - Financial and Clinical systems.
• In-depth knowledge of Software Development Life Cycle (SDLC) methodologies like Agile, Waterfall, and Rational Unified Process (RUP).
• Worked extensively on Agile framework, currently managing upto 5 Scrum teams.
• Qualified IT Project manager who communicates well with clients, co-workers, and supervisors alike. Interested in getting results and ensuring a great customer experience for each client.
• Worked extensively on functional and business analysis for Implementing Confidential Software.
• Excellent ability to use logic and reasoning to identify issues within a project and remedy those weaknesses until they become strengths.
• Industry Experience - Healthcare (Long Term Care, Accounts Receivable, Claims Processing, Medicare, Medicaid, Insurance, Verification, EDI, Collections,HL7,MDS data)
• Financial ( Multiview, Paychex, Confidential, Payroll ACH,ARP and Paymode process, Accounts Payable, Check Recon, General Ledger, Expense Reimbursement).
• Knowledgeable in the procedures for recruiting, selecting, and employees, including labor relations, compensation, and benefits. I have taken hundreds of Interviews for various projects.
• Highly organized individual who understands the need to manage time and resources properly making sure everybody in the Team are productive and are meeting the SLA’s.
• Business process improvement, data analysis, and asset management expert. Budgeting and Cost-benefit analysis. Exceptional planning and implementation capabilities.
• Worked as Technical Business Analyst (Scrum Master) in Implementing a new Expense Reimbursement tool called Confidential for the client/users to file their expenses.
• Accomplished Technical Business Analyst, skilled in achieving operational efficiency and increasing revenue in the healthcare industry.
• Worked as Technical Business Analyst in Development and Maintenance of a Reporting Application called Amalga used for primarily reporting Healthcare information.
• Expertise in documentation like requirement specifications, project estimations, process flow diagrams, PPT presentations, and have extensively used MS Project, JIRA and other project management tools.
• Qualified communicator, has excellent written and oral speaking and comprehension skills.
• Worked extensively in areas of Application Development & Enhancement, Application Maintenance & On call Support & Onsite-Offshore based delivery models.
• Worked as a Team/Project Lead in Development and Maintenance of various Applications like Confidential HRMS Payroll, Accounts payable and General Ledger.
• Worked as Systems/Programmer Analyst on Mainframe modules like JCL, COBOL, CICS, VSAM and DB2. Have done Coding, Testing and have extensively involved in Design and Code reviews.
• Worked on SSIS packages, DTS packages and Microsoft SQL server for analysis and research of data to develop reports in Amalga on Healthcare Information.
• Have developed and maintained various file Interfaces between different Applications and different Vendors.

TECHNICAL SKILLS:

Operating System: Windows, MS DOS, Z/OS, OS-390

Tools: MS Project, JIRA, Clarizen, Microsoft Office( MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access), SharePoint, Mainframe (Zeke, MAX, PANAPT, Pdsman, EZYEDIT, ZARA, ZEBB, File Manager, SCLM, SYNCSORT, Connect Direct) BRIDGEGATE

Software: DB2, VSAM, CICS, JCL, IBM utilities, SQL Server, Confidential Software, Multiview, Paychex

Languages: JCL,COBOL,SQL, Java,AngularJS,.Net,PDL, SAS, Easytrieve, C, C++

Functional: Client Relationship Management, Communication, Facilitating Meetings, Documentation, Eliciting and specifying project requirements, Financial Planning, Gap Analysis, Multi-Tasking, Problem Solving, Presentation, Process Mapping and Modeling, Project Management and Teamwork.

Methodologies: UML, RUP, SDLC, Waterfall, Agile

PROFESSIONAL EXPERIENCE:

Confidential, AR

Project Manager

Responsibilities:

• As a manager, responsible to manage Web and Mainframe Applications along with a team of 12 to 15 members.
• Currently working as Project Manager, responsible for managing Web based applications(using Java, AngularJS,.Net) and Mainframe Applications - Financial and Clinical systems.
• In-depth knowledge of Software Development Life Cycle (SDLC) methodologies like Agile, Waterfall, and Rational Unified Process (RUP).
• Worked extensively on Agile framework, currently managing upto 5 Scrum teams.
• Managing Confidential Software and Confidential upgrade projects.
• Extensively involved in migrating Mainframe applications to the cloud based product.
• Worked on providing various data extracts, layouts/mappings from Mainframe applications to be built and loaded into cloud based product.
• Manage and execute projects so they stick to schedule, scope, and budget.
• Track project milestones and deliverables (Using MS Project, JIRA, Clarizen) and communicating with clients and coworkers as necessary to keep them abreast of the project’s progress.
• Create and manage work breakdown structures of IT projects.
• Collect and summarize information in preparation for creating and submitting status reports.
• Scheduled and led meetings related to current and upcoming information technology projects.
• Assessed risk factors and developed strategies for response.
• Obtained resources and materials for projects by negotiating with project stakeholders.
• Recruited, interviewed, and hired contractors and employees to work on IT projects.
• Developed annual budgets for new and ongoing IT projects and ensured operation within parameters.
• Assessed needs of current and potential customers by conducting surveys, directly communicating, and assessing the data received.
• Have done code reviews and optimized hundreds of programs (Using Cobol, SQL, VSAM, CICS, JCL ) to reduce the execution time.
• Extensively involved in production support of Mainframe applications to resolve critical abends/issues.

Confidential, AR

Technical Business Analyst

Responsibilities:

• Working as Technical Business Analyst(Scrum Master) at Client location, Confidential, AR, USA.
• As a BA was involved in functional and business analysis for Implementing an application called Confidential .
• Identify process bottlenecks and implemented new and improved processes and policies.
• Lead cross functional teams to analyze and understand the operational impacts and opportunities for technology changes.
• Identified process boundaries and developed opportunities to automate processes and functions.
• Extensively involved in setting up Inbound/Outbound file interfaces to Confidential Application using Bridgegate.
• Have prepared requirement specifications, project estimations, flow diagrams, test cases and have assigned to Offshore team.
• Acquired extensive functional knowledge on processing the expenses thru Accounts payable system.
• Effective coordination between the vendor and the client to make sure the implementation of Confidential will go smooth and done on time.
• Managing the team and their tasks to make sure they are productive and deliver the tasks on time.
• Effective planning, design and code review (using SQL,COBOL,JCL,CICS, and VSAM ).
• Working closely with the QA team and the vendor to test all the new releases and to make sure there are no defects.

Confidential, AR

Technical Business Analyst

Responsibilities:

• Worked on Development and Maintenance of a Reporting application called Amalga used for reporting Healthcare information.
• Have done extensive research and analysis on clinical data (like HL7, MDS data ) using SQL to design various reports in Amalga.
• Develop metrics used to determine inefficiencies and areas for Improvement.
• Analyzed department technology usage and determined the best course for future purchases.
• Prepared Process Flow Diagrams using Microsoft Visio.
• As a Business Analyst, I have prepared many Use case documents with detailed requirements to design new reports and to change existing reports in Amalga.
• Allocating use cases to the development team and to manage the team members and their workload.
• Working closely with the QA team to make sure the reports are tested and delivered with zero defects.
• Have designed various reports on residents/patients MDS data.
• Analyzed and designed reports on Medicare claims.
• Worked on Learning management System and designed various reports on LMS data.
• Worked on designing the Security Application and was responsible to assign security roles to various Users from Nurses to Executive Directors and VP’S to access the Application.
• Worked on setting up various file interfaces using Bridgegate to pull the data into Amalga.
• Involved in setting up Parsers and populate various tables which are used to design reports.
• Some of the reports that I have extensively involved in design and changes are
• AR Medicare Tracker - Report that keeps track of all active Medicare claims, helps the Users to effectively keep track of the outstanding claims and work on them accordingly.
• Clinical Startup - Reports on clinical/Pharmacy data, MDS data which shows the condition/behavior of the Resident/Patients, helps Nurse to take effective care of their Residents.
• Patient Admission flow - This report helps to track the Patient Admissions and Discharges, and also helps to find the hospitalization and Rehospitalizations for every living center.
• Have prepared PPT presentations and have trained many USERS on the business behind these reports and how to use these reports.

Confidential, AR

Systems Analyst

Responsibilities:

• Extensively involved in the support and maintenance of Payroll application.
• Have given 24/7 production support for these applications (Payroll, Check Recon and General Ledger) on Mainframe Platform (VSAM, Cobol, JCL,CICS and DB2).
• Provided permanent fixes to reduce the frequency of production abends.
• Responsible for daily communication and coordination with the client IT team and its vendors.
• Preparing estimations and requirement specifications for the client and offshore team.
• Allocating tasks/change requests to the offshore team and managing work load and the team members.
• Involved in coding, testing and code review of the tasks delivered from offshore team.
• Have optimized hundreds of programs using Cobol, SQL, VSAM, CICS, and JCL.
• Have developed many online screens using CICS and Cobol for Users to Key data.
• Worked on Check Reconciliation process and General ledger reporting.
• Acquired extensive functional knowledge on Confidential payroll processing, Deduction and Benefits, Payroll Quarter End and SUI process, Payroll Yearend and W2 process and have documented the processes for efficient future maintenance/support of the system.
• Effective coordination with offshore team to make sure everybody in the team are productive and deliver the change requests on time.
• Effective planning and code review to make sure the deliverables are on time with zero defect.
• Responsible for taking Interviews and selecting resources.

Confidential, AR

Software Developer

Responsibilities:

• Have prepared document of understanding, estimations, pseudo code and test cases for hundreds of change requests.
• Acquired extensive functional knowledge on Confidential HRMS Payroll system.
• Worked on many Confidential HRMS Payroll upgrade projects.
• Worked on coding and testing the Payroll process with different Confidential HRMS versions using the Mainframe platform(Cobol,JCL,CICS,VSAM,DB2) and implemented the changes in production.
• Developed Payroll reports using Cobol.
• Worked on coding and testing the PTO Process and Payroll ACH Direct Deposit process using the Mainframe platform and implemented the changes in production.