SUMMARY:

Scrum Master and Agile expert with experience in DevOps, Governance & Risk Compliance, Team Development & Coaching and Enterprise Agile Transformation; Able to coordinate and facilitate multiple scrum teams on different projects and capable of managing projects in various tools and facilitate co - located and offsite teams at the same time; Able to facilitate and drive implementation of strategic solution to support business needs.

TECHNICAL SKILLS:

• Agile transformation and adoption
• Scrum
• Scaled Agile Framework; Project Management
• Process Reengineering
• Process Improvement; SDLC; Jira
• RTC
• TFS
• SharePoint
• Rally Version One
• MS Project; Hadoop ecosystem
• Big Data/Business Intelligence; SAP Financials
• SAP Governance
• Nexus
• PeopleSoft
• ERP; Toad
• SQL
• PL/SQL
• Lotus Notes; Java
• CC++
• SQL
• HTML
• CSS

PROFESSIONAL EXPERIENCE:

Confidential, NC

Sr. Scrum Master

• Led and facilitate Weekly Scrum of Scrums meetings with other Scrum Masters Around Multiple initiatives to help eliminate Blockers and discuss dependencies.
• Actively identified and help in the removal of impediments that prevents the teams from focusing on execution and delivery
• Constant engagement with teams and Product Owners on how to increase speed to market, optimize quality through technical excellence, while remaining flexible in managing uncertainties.
• Facilitated Scrum of Scrums, Daily Stand-Ups, Sprint Planning sessions, Sprint Review, Retrospectives and Backlog Refinement.
• Ensure the coordination of very distributed team offsite, offshore and on site.
• Coordinate with multiple IT and Business Supporting teams to discuss dependencies, issues and risks from a delivery perspective.
• Maintained engagement with Product Owners, UI, Data, UX, and other stakeholders to ensure visibility, transparency, and collaboration in all work effort, while ensuring team remains self-organized and autonomous.
• Provide bi-weekly status report to the Assistant Vice President and make sure they include Sprint Burndown, Release Burn up, Velocity, Defects trends.
• Sustained projects/release artifacts and continuously update on SharePoint.
• Provide guidance and training seminars to teams and management throughout the organization.

Confidential,San Antonio, TX

Scrum Master

• Maintained engagement with the product owners, scrum teams, and other stakeholders to ensure visibility, transparency, collaboration in our work effort, while ensuring team remains self-organized and autonomous
• Helped the Product Owners develop a vision, and ensure that the vision is constantly communicated to team members in order to develop a common purpose
• Used Nexus framework in scaled agile to coordinate and eliminate dependencies across multiple teams.
• Employed nexus Framework towards achieving a common goal to enhance productivity by removing dependencies which are common to multiple teams working.
• Made Incremental Improvements to help better member experience by managing WIP to optimize flow of work items though Kanban
• Responsible for ramping up and ramping down resources, including interviewing, onboarding, and training new resources
• Coached the teams on how to maintain cadence by keeping an eye on velocity (scrum)
• Led daily Stand-Ups, Sprint Planning, and Retrospectives with various scrum teams both onshore and off shore in support of our initiatives.
• Provide roadmap and facilitate the social process and speed teams through the four developmental stages. (Form, Storm, Norm, and Perform)
• Remove impediments at the team and organizational level to help team focus and maintain velocity
• Engage in continuous effort to help team attain High-Performing stage (Cadence).
• Facilitate Scrum Daily stand up meetings, Sprint Planning, Sprint Review (1.Customer or Sprint Demo or Product Review & 2.Sprint Retrospective) and Release Planning.
• Maintain program/projects/release artifacts and continuously update on SharePoint.
• Take advantage of on Nexus Scrum framework to deliver more efficient software by combining Teams to focus on one product backlog.
• Finding new and creative ways to use Confluence to improve the tracking and managing different artifacts.
• Engage necessary Technology/Risk/compliance partners and stakeholders to create relevant forum.
• Partner up with release management team to understand and coordinate release activities.
• Facilitate program portfolio meeting to provide status on overarching regulatory shared service portfolio initiatives and BAU efforts.
• Provide strategic guidance as part of the agile transformation steering committee to effect change at the team and Enterprise level.

Confidential,Atlanta, GA

Scrum Master

• Contain and resolve conflicts amongst team members.
• Create and provide method to improve work environment to enhance collaboration, rapport, transparency and communication channels in order to prevent further disruptive conflicts.
• Help in resource acquisition and allocation to form team and ramping up projects.
• Provide roadmap and facilitate the social process and speed teams through the four developmental stages. (Form, Storm, Norm, and Perform)
• Remove impediments at the team and organizational level to help team focus and maintain velocity
• Worked with PO and teams on features, stories prioritization Through Extreme Programming(XP).
• Help PO in strategies to best use and inserting user stories into JIRA
• Engage in continuous effort to help team attain High-Performing stage (Cadence).
• Facilitate Scrum Daily stand up meetings, Sprint Planning, Sprint Review (1.Customer or Sprint Demo or Product Review & 2.Sprint Retrospective) and Release Planning.
• Record and track important KPI (Key Performance indicators or Metrics) Team Velocity, Actual stories Completed vs. Committed Stories, Technical Debts, Burn Down and Burn Up Charts.
• Define and maintain key scrum artifact: Working Agreement, Definition of Done (Doneness), User Acceptance Criteria, User Stories, Product Backlog, & Sprint Backlog.
• Helped Product Owner (PO) with refining, grooming & prioritizing Themes, Epics, Features and User Stories within Product backlog.
• Use Metrics as Heaters to challenge the team to higher performance, foresee impediments and improve on Retrospective & Sprint Planning process.

Confidential,Duluth, GA

Scrum Master

• Facilitated and helped team to choose User Stories from Product backlog to include in Sprint Backlog and provide guidance on User Stories point estimation.
• Coached the teams on how to maintain cadence by keeping an eye on velocity (scrum), throughput and cumulative flow
• Developed rapport with and strengthen stakeholder-partner relationship through constant communication and transparency.
• Educated Business user on Agile best practices, make sure they understand the scope of work, set early expectation, communicate gentle reminders of those expectation as project are delivered.
• Provided coaching and training at team and organizational level to guide team and Business Users on how to avoid major disruption of the project scope, which can negatively impact team’s velocity.
• Ensured that teams follow certain guidelines to keep application fully compliant and error-proof.
• Facilitated Release Planning, Scrum Daily stand up meetings, Sprint Planning, Sprint Review, Sprint Retrospective)
• Recorded and tracked important KPI (Key Performance indicators or Metrics) Team Velocity, Actual stories Completed vs. Committed Stories, Technical Debts, and Burn Down Charts.
• Used the KPI as radiators to provide status reports to executives.
• Defined and maintained key scrum artifacts: Working Agreement, Definition of Done (Doneness), User Acceptance Criteria, User Stories, Product Backlog & Sprint Backlog.