OBJECTIVE:

Looking for an Agile Scrum Master position and contribute my vast experience in Onshore Offshore coordination, Walkthroughs, Defect Reviews, Change Management, and Strategy Planning to ensure improvement in team delivery commitments and customer satisfaction.

SUMMARY:

• Experience in the computer field with knowledge in QTP (Quick Test Pro), web development, scrum and rally.
• Entry level front - end developer, able to build a web presence from the ground up using html, css and java.
• Confidential Agile experience in leading project teams and facilitating the agile approach within these teams. Additionally, arranges meetings, sprints, and demos.
• The day-to- day responsibilities of a certified Scrum Master which include developing and maintaining Agile training, providing guidance, ensuring that processes are aligned with the goals of the business, and measuring processes against the corporate quality goals.
• Excellent customer skills, direct sales and indirect sales, contract negotiations, hiring and recruitment.
• Experienced Agile Software Development professional with outstanding qualifications and track record in delivering and managing Agile software projects.
• Over three years of hands-on experience as a Scum Master and three years of Cyber Security Analyst with strong communication skills, ability to effectively manage a technical team, quickly comprehend complex subjects and guide products through the full requirement, release and support lifecycle
• Strong technical command of project management tools: Jira, Rally, Virtual Studio
• Knowledge of various agile frameworks: Scrum, Kanban Principles and Safe

PROFESSIONAL EXPERIENCE:

Confidential

Agile Scrum Master

Responsibilities:

• Lead daily stand-ups and scrum ceremonies for two scrum teams.
• Work with product owners to groom the backlog and plan sprints.
• Track, escalate and remove impediments.
• Report at daily Scrum of Scrum meetings.
• Track burn down, issues and progress.
• Work with component teams to resolve issues.
• Successfully guided three development teams through transition from waterfall to Agile development.
• Coached team members on Agile processes and facilitated planning meetings and retrospectives.
• Maintained task board and produced daily burndown charts.
• Massive experience in managing multiple technological projects within the financial industry involving planning/tracking, issues resolution, conflict management, resource management, status reporting, quality enforcement, and multiple vendors.
• Assisted in facilitating the Scrum ceremonies such as: Product Increment planning, sprint planning, daily stand ups, grooming, sprint demos, and retrospectives
• Facilitated with the engineering practices of the company such as effective code reviews, continuous integration, and automation efforts (including Unit testing, Automated functional testing and build automation)
• Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.
• Worked closely with Product Owners, coordinating product backlog grooming and story estimation.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Implemented Issues Tracking in to effectively track impediments against user stories.
• Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within scrum team.

Confidential, New Carrolton, MD

Scrum Master

Responsibilities:

• Facilitated meetings (/project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning) Identified and removed impediments for the Scrum teams directly or via escalation; reinforced overarching objectives to teams; worked with Owners on release planning, captured meaningful metrics on improving team performance as needed.
• Reinforced best practices and Scrum processes.
• Tracked technical dependencies and coordinated efforts across teams.
• Helped the Product Owner find effective ways to manage the product backlog using Rally.
• Scheduled and facilitated meetings.
• Provided feedback to the Scrum team regarding areas for improvement.
• Shielded the team from external distractions for the team to focus on delivering product.
• Served as a servant leader to the scrum team by identifying and removing impediments that negatively affected the sprint goal or team environment.
• Participated in the Scrum master team meetings.
• Prepared and presented status updates (weekly and monthly) for the project.
• Tracked required team performance metrics using velocity, burn-down charts and sprint release progress.
• Ensured the development teams are practicing the Agile principles.
• Provided internal and external communications to improve transparency.
• Utilized Rally for metrics/reports, user stories and defect tracking.

Confidential, Beltsville, MD

Front end developer

Responsibilities:

• Prototype and built effective user interfaces based on internal requirements and customer.
• Worked with development team members to integrate with middle ware that captures core functional needs and user expectations.
• Developed interfaces for system control, status, and information display.
• Performed associated coding to implement features of these interfaces.
• Demonstrated robust analytic thinking skills with the ability to identify, debug, and resolve technical issues.
• Built websites/web applications using HTML, CSS and added interactivity with JavaScript.
• Maintained and updated HTML/CSS templates on a regular basis and as required.
• Conducted layout design and construction for a variety of websites as assigned.
• Provided technical support to other web design team members as directed and when needed.

Confidential, Lanham, MD

Application Support Intern/Co-Op.

Responsibilities:

• Troubleshooting technical issues for our internal clients remotely by using logmein. In situations where I couldn’t solve the problem remotely on the spot, I was able to collect logs for further troubleshooting and consultation and discussion with my other team members
• Reproduced customers and internal client’s issues on multiple created virtual machine which hosted windows server 2012 R2, Windows 7 and 10, and Ubuntu to be able to provide an accurate solution and resolution to their technical problems.
• Was involved in writing, editing, and revision of training documents for new and updated software and hardware.
• Used salesforce customer relationship management software to create support tickets, document files, track case progress and update customer on the progress of the case.