SUMMARY:

• Highly skilled professional with proven track record leading teams through technical transformation as they grow and adapt to changing business demands.
• In - depth expertise managing large-scale, complex projects in multiple industries, working with different types of technologies.
• Determine project scope; develop resource, risk, quality, cost, and scope management plans; develop requirements documents; project approval matrix.
• Subject matter expert for project and program management related tools and processes.
• Coach and mentor project team members; mentor other project managers regarding project management methodology.
• Create productive team environment.
• Work cross-functionally with internal and external stakeholders to achieve corporate success.
• Renown as go-to person for project related issues.
• Identify project team training and tool needs; define, recommend and secure contracts for technical services and products; coordinate requirements, schedule implementation, and post-implementation plans, and develop service-level agreements for vendor partners and global resources firms.
• Excellent communication and interpersonal skills; able to effectively influence all levels of organization.
• Work well in diverse environments and under pressure. Successfully handle multiple projects simultaneously.
• Guided global projects that implemented SharePoint for live collaboration and file sharing world-wide.
• Consulted on implementation of Microsoft Cloud products, primarily Office 365 and Azure with broad array of industries including banking, healthcare and manufacturing and varying in size from 50 users to 8,500 users.
• Decreased underbidding by 20% by improving bid to work structure awareness.
• Incorporated efficiency performance measurements into individual reviews to relate company successes to career success.
• Reduced scope creep and budget over-runs by 50% by enhancing project discovery process.
• Created project reporting KPI's and dashboard reporting for executive board for current project status and health.

EXPERTISE AREA:

• IT Management - Project and Program
• Management Strategic/Analytical Thinker
• Change Management
• Waterfall/Agile Methodologies
• Process Improvement
• Revenue Management
• Account Management
• Problem Solver
• Financial Reporting/Analysis
• ECM/PMI
• Customer Relationship Management
• Business/Functional/ Technical Requirements
• Cross-Team Collaboration
• Sales Solution Training
• Risk Management/Mitigation
• PMO Disciplines
• SDLC Methodologies

PROFESSIONAL EXPERIENCE:

Confidential, Waukesha, WI

Senior Project Manager

Responsibilities:

• Supervise teams that validate utilities data utilizing methods including visual verification and software development.
• Direct teams that develop programmatic means of reviewing data for duplicate assets, identifying customers and moving data between GIS and SAP systems.
• Remove impediments to allow team to deliver sprint goals and deliverables.
• Lead transmission line data capture project.
• Work with customers and product manager to prioritize and validate requirements.
• Provide guidance, direction and training to PMO team members.
• Advance use of tools, data gathering and reporting for organizational consistency and project quality.
• Identified potential project risks, developed mitigation plan to resolve potential issues.

Confidential, Waukesha, WI

Senior Project Manager

Responsibilities:

• Provided guidance, direction and training to project team members.
• Supported global development of Service Delivery function and end to end lifecycle processes.
• Continuously analyzed and reviewed project processes, tools and templates.
• Advanced use of tools, data gathering and reporting for organizational consistency and overall project and technology services quality.
• Completed plans for long term goals using Microsoft Project.
• Coordinated 8-member team work efforts.
• Guided team to complete tasks successfully and on-time, resolved obstacles encountered by team members.

Senior Training Instructor

Confidential

Responsibilities:

• Analyzed current job descriptions with role for alignment.
• Conducted gap analysis on job functions versus employee knowledge, skill and ability.
• Collaborated with Human Resources to define job bands, employee development plan and growth plans.
• Worked cross-functionally with Marketing to develop event training programs.
• Planned Annual Meeting.

Confidential, Brookfield, WI

Client Focused Senior Instructor/Project Manager

Responsibilities:

• Led Microsoft Official Curriculum Training, including face to face delivery and virtual training.
• Project Management included:
• Production of customer surveys; business requirements in collaboration with stakeholder; maintained project status communications to stakeholders.
• Evaluated existing knowledge, skills and abilities, documented delta to desired knowledge, skills and abilities, designed training program to close gap.
• Estimated time, cost of training program.
• Conducted and led team meetings.
• Created and added to statements of work and schedules.
• Created assessments to measure learning outcomes and project success at conclusion.