SUMMARY:

• IT Management Consultant with an exemplary approach to both Program and Project Management; Accomplished in Enterprise Development and Upgrades, Program Redesigns, Program Revitalizations, Implementations and Production Release Management
• Utilizes keen analytical skills, predictive analysis tools and thorough assessment of business and system requirements
• Adept in oversight of complete software development lifecycle
• Expertise in requirements management, agility coaching, unit and regression testing
• Additional proficiencies include process reengineering, data analytic tools, problem resolution, project analysis and thorough aptitude for providing comprehensive research, resulting in sound business decisions.

TECHNICAL SKILLS:

Atlassian Product Suite: JIRA, Confluence, RMsis, Trello; IBM JAZZ;

Microsoft Office: Word, Excel, PowerPoint, Access, Publisher, Project, Visio and Outlook}; Excel Guru; SAP

Business Objects: Business Intelligence {InfoView, Web Intelligence, Designer, Confidential, Dashboard (XCelcius, Data Services)};

Human Resources Information Systems: SAP R/3, ESS, HR and Benefits modules, PeopleSoft, 9.1, 9.2, Oracle, Kronos, XML, Omni Plus Platform; Benefit Systems {Calc Engine, Pension Manager, DB Module, DB7 and JRules} Business Development {TCCC system and CCR system

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Manager/ Product Owner/Scrum Master/Senior Business Analyst, Reston, VA

Responsibilities:

• Managed all socioeconomic programs including - Disadvantage Business Enterprises ( Confidential ), Small Business Enterprises ( Confidential ) and Small Business Local Preference Programs (SBLPP); Investigated and resolved small business complaints for non-payment; Contract compliance
• Conducted Confidential, Confidential SBLPP certifications, site visits, eligibility evaluations, annual renewal reviews and program graduate procedures
• Monitored WMATA contractors and vendors to ensure projects meet the federally-mandated Confidential SBLPP and Contractor Compliance Requirements; Inclusive of overall program goal assessment; contract level goal setting; outreach growth strategies
• Prepared Federal Transit Administration semi-annual reports; monthly Program status reports; monthly WMATA Board meeting reports; Prepared documentation for both Federal Transit Administration and internal WMATA audits
• Led requirements and release updates for SEP related components of Peoplesoft 9.1 (requirements, acceptance criteria, testing and approval)
• Product Owner for SBPO, providing oversight for all business requirements and enhancements in PeopleSoft CLM/SEP
• Experienced in (UX) design practices in an Agile/Scrum environment
• Assisted in the preparation of documents related to presentations to the General Manager/Chief Executive Officer and the Board of Directors
• Analysis and application of management procedures and techniques and working with senior level management
• Developed implemented, administered, monitored, and evaluated policies, procedures, and programs to ensure that contractors are in compliance with WMATA’s SBPO contract provisions, and such provisions are in compliance with applicable local, state, and federal laws
• Reconciled Confidential and Confidential program level certification backlog. Developed metrics and report on requirements coverage at each stage of the program and manages business requirements traceability to system requirements, system test cases and user acceptance cases; Agile coaching and support to WMATA Office of Procurement and Materials unfamiliar with software development

Confidential

Manager/Product Owner, Reston, VA

Responsibilities:

• Overall management of program requirements backlog and repository development and maintenance across multiple interrelated sub-projects using a requirements management tool and develop business requirements documentation for business and technical stakeholders; Reconciled program level product backlog with individual project backlogs. Develop metrics and report on requirements coverage at each stage of the program and manages business requirements traceability to system requirements, system test cases and user acceptance cases
• Participated in business requirements gathering sessions and coordinates results across multiple sub-projects and validation of technical requirements; Contributed to business process modeling, business requirements gathering and analysis, development of epics and user stories and technical design documents; Trained stakeholders on JIRA, Confluence and RMsis; Full cycle development contributions in data modeling; conceptual design specifications; system validations and security; Supported SAFe transformation and adoption
• Agile coaching and support to business stakeholders unfamiliar with software development; Coordinate SCRUM practices to include, Release Planning, Sprint Planning, Backlog maintenance, Stand-ups, Testing and Feedback documentation; Various roles include Product Owner, Scrum Master, Tester,, JIRA Administrator/Owner, Business Analyst and Requirements Manager
• Defined, refined and implemented system enhancements for product owners and project teams; Acted as a proxy product owner for multiple Product Owners (as needed); Developed and confirmed requirements with business stakeholders; Facilitated SCRUM meetings with business and technology team members; Conducted business and system analysis on existing processes; Actively participated in Agile ceremonies and processes

Confidential

Data Analytics & SAP BI Consultant, Reston, VA

Responsibilities:

• Mentored, developed and trained HR and Benefits associates on total compensation concepts to maximize retention and increase understanding of the impact of strategic benefits planning; Provides direction to other Benefit Managers that administers benefit programs for operating companies within other corporate operating companies
• Identified and developed health risk assessment/wellness initiatives/disease management programs to increase productivity, attract and retain staff and positively impact claims experience
• Monitored and provided oversight for the administration of all benefit programs to ensure accurate and timely transactions and communications; E-benefits delivery management for the internal benefits communications website
• Managed data transactions between internal and external sources and Administration and Benefit Delivery to employees; Continuous assessment of benefit processes and procedures to identify optimal efficiency and “Best Practices”; Provides educational programs to improve participants understanding and utilization of benefit programs
• Planned/developed universes to provide efficient reporting tools for standard and ad-hoc reports; Full lifecycle experience in development of 2 universes to support multiple data sources to include Project security analysis and review;
• Administrator-Infoview, WebIntelligence; Life Cycle Manager; Xcelcius Dashboards ; Data Services; LiveOffice; Explorer; Designer; Qlikview; Tableau; Confidential ; Security administration and maintenance experience; WebIntelligence - report development, maintenance and administration; data analysis, troubleshooting; Authentication, Access Levels, Folders, Groups, and Universes; Xcelcius - maintained and updated static data, design features and display enhancements; Integration, analysis, troubleshooting and problem resolution;
• LiveOffice - developed reports and distribute to non-BO users; Trained all users on navigating through the dashboard, data manipulation and understanding the data flow and information provided; Subject Matter Expert to other units of the organization; Resolved escalated end-user issues within Webi; Explorer; Xcelcius

Confidential

Senior Pension Consultant, Reston, VA

Responsibilities:

• SAP R/3 HR Administration, Service evaluation, Pension and Actuarial computation, system manipulation/override development to automate system calculations and data clean-up projects using SAP, Kronos, MicroFiche, DB7, DB Module and Pension Manager

Confidential

Business Systems Analyst

Responsibilities:

• Providing support to SQL database and systems updates for mid-market client, pension calculations and actuarial computations, includes ongoing and implementation configuration, requirements documentation and facilitation of process reengineering.

Confidential

Business Systems Analyst, Washington, DC

Responsibilities:

• Providing support to SQL database and systems updates for large market client, pension calculations and actuarial computations, includes ongoing and implementation configuration, requirements documentation and facilitation of process reengineering.

Confidential

Business Systems Analyst, Jacksonville, Florida

Responsibilities:

• Reviewed and translated business requirements into functional and technical specifications; communicated functional requirements for new and on-going client teams.
• Designed/wrote/reverse engineered technical specifications based on requirements and configuration; Ran SQL queries to identify populations and project scope for requirement documentation and process reengineering; Assist developers with code review and system debugging.

Confidential

Senior Business Data Analyst, New York, New York

Responsibilities:

• Introduced to SAP R/3 end user interface to various modules: Payroll; Finance; HR; Implemented ESS; Benefits
• Maintained data flow for HR Benefits data flow: Payroll; Finance; HR; Implemented ESS; Benefits
• Developed benefits data warehouse for various benefits claims data.
• Maintained $20 million account for 18,000 employees and retirees.
• Analyzed and administered self-funded healthcare trust accounts for United States and Canada.
• Monitored annual budget of $60 million.
• Updated annual actuarial validation data for plan audits.
• Provided quarterly report with annual budget amounts and ad hoc reporting.