Project Manager Resume
SUMMARY
A project manager and business analyst with expertise managing multiple simultaneous software implementation and upgrade projects up to $3.2 million in both public and private sectors. Skilled at managing multi-part data conversion projects, with the ability to build strong client and co-worker relationships. Possesses a reputation for communicating effectively with all levels of the organizational structure with the ability to deliver technical details in an understandable form to non-technical personnel.
SKILLS
- Needs Assessment
- Statement of Work Development
- Microsoft Project Plan Development
- Charter Development
- PowerPoint Presentation Deck Development
- Business Analysis
- Visio Business Process Modeling
- Training
- Change Management
- UAT Facilitation
- Management of Multiple Projects
- Data Conversion Project Management
Software
- Project
- Visio
- SharePoint
- PowerPoint
- Access
- MySQL
- Excel
- Visual Manufacturing
- OpenAir (online PM software)
- Accela Automation
EXPERIENCE
Business Analyst
Confidential, WI - July 2008 to March 2010
$3.2 million Phase I web-based government ERP software implementation project
- Successfully re-engineered and implemented 193 processes for 17 departments
- Conducted workshops for 42 subject-matter experts
Project Manager
Confidential, Wisconsin - March 2009 to March 2010
$3.2 million Phase I web-based government ERP software implementation project
- Asked to take over management of previously failing project. Project successfully rescued.
- Project completed on schedule and within budget
- Management of 16 DBA's, Developers, interface designers and implementation consultants
- Oversaw conversion and testing of more than 30 databases of different types ranging from Access and Excel to Progress
Project Manager and Business Analyst
Confidential, Wisconsin - June 2010 - July 2012
$360,000 phase II web-based government ERP software implementation project
- Successfully re-engineered and implemented 108 processes for 13 departments
- Conducted workshops for 31 subject-matter experts
- Developed 13 custom training and reference manuals
- Developed training curriculum and successfully conducted 16 full-day training sessions for 93 users in groups of up to 17
- Project came in on time and within budget
Project Manager and Business Analyst
Confidential, Wisconsin - September 2010 - July 2012
$50,000 management consulting and web-based government ERP software implementation project
- Successfully recovered and completed failing project
- Project came in on schedule and within budget
- Re-engineered and configured 11 processes and created 3 consoles
- Managed 2 vendors
- Developed custom training and user reference manuals
- Developed test scenarios for system validation and conducted testing session with 5 SME's
- Developed training curriculum and provided training for 11 daily users
Project Manager and Business Analyst
Confidential, Michigan - August 2009 - March 2010
$150,000 Government software conversion from vendor's legacy system to web-based ERP application
- Developed all project artifacts
- Successfully completed analysis of 37 processes for 4 departments
- Configured 11 prototype processes in ERP software Development environment
- Configured 3 user consoles
Customer Service Manager (Con-W2)
Confidential, Philadelphia, PA - January 2005 - February 2006
Project Manager and Business Analyst for Visual Manufacturing ERP system upgrade project
- Developed project artifacts and lead interdepartmental team to leverage ERP system
- Reduced order procurement timeline by 10.9 days (from 13.2 to 2.3 days)
- Improved order visibility to field sales staff
- Reduced order errors by 96.2% to a rate of 0.83 errors per month
- Exceeded project goal of 900 orders available for production per month by 43 on average
- Developed Standard Work documents for ERP system
- Developed training curriculum and materials and conducted companywide ERP system training