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Release Program Manager,bellevue, Wa Resume

SUMMARY

  • Dedicated professional with over 10 years of progressive experience in the areas of Project/Program Management experience; including building and maintaining key partner relationships, manage day to day release schedules, triaging and reviewing product specs.
  • Driving development, testing & execution phases to final product releases and implementing process improvements on an ongoing basis to exceed deployment goals.

PROFESSIONAL EXPERIENCE

Confidential,Bellevue, WA

Release Program Manager

Responsibilities:
  • Build experimental, measurement and validated search solutions to identify the best performing solutions and deliver the desired holistic end - to-end experience to Bing users worldwide
  • Track and communicate risks and build/execute mitigation strategies to minimize negative impact on live Bing search users
  • Create and manage project information management system and tools for multiple teams; coordinating weekly project status report process; tracking high-level milestones and risks mitigation planning.
  • Actively support and manage information exchange and all important team communications
  • Act as the team's SharePoint administrator; manage the Bing Relevance portal, internal team sites and develop and maintain processes to ensure data integrity
  • Drive big data mining and analysis activities to apply machine learning for Bing feature deployments
  • Create reporting dashboards for key metrics to illustrate progress against goals in support of multiple product releases across different partner teams
  • Manage and lead multiple weekly scrum meetings for partner teams and the Bing Leadership team rhythm of business sessions to ensure appropriate planning and execution

Confidential,Bellevue, WA

Global Operations PM

Responsibilities:
  • Set strategic direction to improve operational excellence and improve partner experience with first on time payment in the 2 year life of the azure program
  • Identified operational gaps and drove the development, design and testing of global Azure and Channel Developer Incentive payment programs
  • Discovered and implemented efficiency improvements in Operations Incentive payment and transactions database for Microsoft Azure Channel incentives global partners
  • Lead partner teams; Operations, Regional Ops Centers, Global field and support teams to a successful launch of Azure incentive payments worldwide to Microsoft Partners
  • Coordinated regular 6-in-the-box rhythm meetings with the Stakeholders to resolve program issues/risks
  • As key driver, built and managed the payment processes from end to end for stakeholder consumption

Confidential,Bellevue, WA

Release Program Manager

Responsibilities:
  • Drive daily Monthly Test Pass (MTP) scrum meetings; building cross group/Stakeholder collaborations on master content delivery and schedules
  • Manage and maintain monthly release calendar; enforcing release guidelines to ensure field teams adhere to release gates requirements, Engineering and test partner milestones
  • Land all Division wide MTP release communications initiative to advance the release program from start to finish; including MTP Kick off mail, content Review/Approvals messaging, release gates tracking mails, daily release Notes/guidance to partner teams and release sign off scorecard communication
  • Ongoing communication to identify, track, escalate and resolve issues impacting the release
  • Lead outreach to multiple field teams to ensure launch readiness, work closely with developers, testers and case teams to deliver quality monthly windows update releases to Microsoft customers

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