SUMMARY:

• Proven excellence managing and accomplishing IT change and business transformation projects
• Performance - driven professional with successful background leading all aspects of projects, IT change management within banking, strategic consulting, and international organisations.
• Worked internationally.
• Expertise in delivering Confidential projects, aligning business, compliance, vendor management, IT, risk management, and information security areas. Instrumental in developing and directing cross-cultural teams with innate ability to cultivate professional relations with staff, clients, and key stakeholders for successful project execution.

CORE COMPETENCIES:

• Banking and Financial Services
• Project/Programme Management
• Risk Assessment/Mitigation
• Requirements Analysis & Innovation
• Vendor/Client Relationship Management
• Budgeting & Cost Reduction
• Staff Training & Development
• Agile Coach & Servant Leadership
• Agile and Prince 2 Certified
• Agile Team Facilitation

TECHNICAL PROFICIENCIES:

Applications: Olympic - Core Banking System| T24 - Core Banking System | Triple A - Portfolio Management and Reporting | APT Sungard - Risk Management | Trello | Jira

Tools: & Languages: Microsoft Office (Word, Excel, Powerpoint, Access) | Microsoft Project | Microsoft Visio | Microsoft Windows (XP, NT etc) | HP Quality Center (Test Director) | SQL

PROJECTS REALISED / EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Managed and completed key projects range from €250k to €800k for the Confidential domains, in IAM, Identity Access Management, Fraud detection in electronic channels and BCM domains.
• Led the smooth deployment of different IT security related applications and change management tools. Applied and followed advanced Prince 2 standards and Agile methodologies for effective project implementation.
• Developed and maintained solid working relations with senior stakeholders and vendors.
• Ensured swift identification and mitigation of complex risk/issues by monitoring daily logs. Devised work plans for projects, while collaborating with domain heads to build capacity and coordinate resources as well as negotiating with vendors to maintain compliance with actual project execution.
• Improved existing business processes, tooling and communications systems to expertly handle emergency situations through active project implementation. Collaborated with cross-functional work stream from business, IT, compliance, and legal.
• Expertly managed and controlled estimated budget of €800k, while heading a team of 10 IT professionals.
• Headed the effective end-to-end deployment of a malware application to detect and mitigate frauds in e-payment channels.
• Spearheaded the implementation of a tool that manage user security access of current staff as well as manage control on intake and reporting. Completed project within estimated budget of €300k, following bank security standards.

Project Manager

Confidential

Responsibilities:

• Accomplished numerous projects on Triple A with comprehensive implementations across Confidential and the Netherlands.
• Directed the complete project cycle from business case generation, project initiation, proposal preparation to successful execution of all phases, including post implementation and lesson learned.
• Established and utilised an open channel of communication with the business and reporting to program sponsor and CIO of the location.
• Delivered strategic guidance and leadership in development, testing, and implementation while coordinating change management activities as well as active training and implementation support.
• Utilised excellent project management abilities in monitoring and controlling budget, minimising complex risk and issue, ensuring security controls, and leading virtual and onshore teams.
• Cultivated and maintained strong professional relations with key vendors, including IBM, Confidential, and Temenos; expertly supervised project budgets between €250k to 500k.

Program Manager

Confidential

Responsibilities:

• Played a significant role in implementing Confidential offshore strategy to move first line support of Olympic from three different locations to an India offshore vendor ( Confidential ).
• Managed all project stages range from business case creation and savings realisation to the collaboration of the different work streams.
• Oversaw all aspects of different project phases such as vendor management, procurement for contract changes and approvals by committees; legal, knowledge transfer from locations to offshore vendor; IT system connectivity and IT security access; as well as risk management and project reporting to Confidential CIO.
• Initiated, executed, and completed project in association with the Confidential business stakeholders, vendors, and the chief information officers of the locations.
• Supervised daily/weekly activities, while ensuring weekly reporting, monitoring budget, organising meetings, and directing a local and virtual team.
• Successfully completed project within timely and budgetary constraints as well as achieved important yearly savings for IT in the locations and head office.

Confidential

Responsibilities:

• Provided active support to COO, CIO, and local program manager in the coordination of activities and resources for the Confidential separation program.
• Acted as a representative of the head office in Paris and coordinated actively with IT responsible (back office, middle and front office IT) and business lines in all separation projects.
• Planned and organised meetings and workshops with a provision to enhance employees’ skills and complete project within committed deadline.
• Attended meetings with CCO at the head office for the accurate reporting and monitoring of the French separation projects.
• Acknowledged by head office for excellent work in Paris that led to improve relationships with the French branch.

Business Analyst

Confidential

Responsibilities:

• Contributed efforts in head office core team for managing front office transformation programme for Confidential locations managed by Head Office. Implementations in Europe and Asia. Held the responsibility of analysing functional requirements of the client investment risk assessment questionnaire (part of Confidential ).
• Partnered with advisory team to align client requirements, while coordinating design, development, and testing of the pilot questionnaire with vendor.
• Administered and controlled project budget of €150K.
• Played a key role in delivering pilot questionnaire; the calculations results helped the Middle Office to assess client knowledge on financial products, risk appetite and risk awareness as an important of part of Confidential I regulation.

Confidential

Information Officer

Responsibilities:

• Public relations and Information officer in Cocoa conferences, liaising with diplomats and economic advisors from member countries.
• Set up corporate communication plan and re-branding strategy.
• Business Project Manager for the implementation of the online re-branding strategy (external and on line).
• Managing internal change and setting up new publishing processes. Building up relationships among stakeholders.

Confidential

Marketing & Sales Support

Responsibilities:

• Business project manager of the communication strategy (internal, external and online).
• Confidential (Single point of contact) and liaison with Madrid Head Office for all Marketing and Communication projects.
• Preparing Investment Proposals and Sales Support material for private and institutional clients.
• Coaching and managing a team up to 3 professionals.

Confidential

Knowledge Management Manager

Responsibilities:

• Implementing the international Knowledge Management strategy in Spain and Portugal.
• Training to consultants on searching strategies and sources. Managing a team of 3.