Project Manager Resume Perham, MN - Hire IT People

SUMMARY:

Technologically savvy customer success professional with extensive experience in the healthcare industry.
First point of contact for escalation of issues and a trusted advisor to internal and external customers.
Solid communication and interpersonal skills with the ability to maintain an excellent rapport with clients, co - workers, and management teams.
Technical background includes knowledge in E-learning, Network administration, Java, HTML, Salesforce, and SharePoint

AREAS OF EXPERTISE INCLUDE:

PROFESSIONAL EXPERIENCE:

Confidential, Perham, MN

Project Manager

Responsibilities:

Management of Arvig Broadband installation from design, construction, installation, and go live for internet and voice services.
Developing methodology for project management department.

Confidential, Edison, NJ

Project Manager

Responsibilities:

Managed financial software implementation projects and third-party integration.
Successfully worked with migration and financial software implementation projects for hospitals and retail base.
Development and input of new project methodology.

Confidential, Glenwood, MN

Project Manager/Customer Success

Responsibilities:

Managed Projects included full financial and clinical implementations, data center cloud migrations, and full product migration for hospitals and clinics.
Highly trusted both internally and externally as a customer advocate.
Led new program development and implementation of new migration business unit, reducing implementation time from 9 months to 6 months. Initial project manager to start new migration to the cloud processes and new Confidential software deployment.
Achieved 100% success rate as project manager on customer success for beta projects, new Confidential software deployment, and provider adoption, along with Confidential projects.
Champion awards received for exceptional performance.
Achieved 100% client retention throughout projects and post sale, increasing efficiency with solution based add on sales.