Senior Manager Resume
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SUMMARY:
- Driven, innovative, strategic professional with more than 23 years of experience in executing business process improvements and strategic solutions utilizing the leading - edge HR technology. Enhancing customer communications while scaling organization to dramatic business growth.
- Thrives in fast-paced, dynamic environments; passion for quality and excellence, sees obstacles as opportunities, navigate and unravel challenges, lives integrity and delivers on promises.
- Excellent written and verbal presentation and communication skills.
- Entrepreneurial and large organization savvy with strong business acumen.
AREAS OF EXPERTISE:
- Workday Certified Leadership Strategic Global Implementation Focused Team Player Clent Management
- Relation Builder Technology Solution Driven Business Development Problem Solver Coaching & Mentoring
PROFESSIONAL EXPERIENCE:
Confidential
Senior Manager
Responsibilities:
- Led Workday project teams, provided hands-on assistance and guidance, involved with day-to-day activities, worked alongside with business and technology teams to ensure productivity.
- Developed Workday upgrade preparedness, enhancements adoption strategies and guidelines
- Consulted and developed Workday optimization strategy by utilizing business processes automation
- Led and successfully completed global Workday design and end-to-end business processes planning sessions for Asia-Pacific and North America clients
- Deployed Agile/SCRUM hybrid deployment methodology and successfully trained the project teams.
Confidential, Irvine, California
Sr.Workday Project Manager
Responsibilities:
- Promptly discovered and fixed the foundational design and architectural gaps and avoided critical rework that can affect the future phases of Workday deployment.
- Created the customized (specific to the current scope) Workday training roadmap and schedule on demand and instructor-led training for the SME’s and project teams.
- Developed legacy system the data extraction guidelines and validation protocols, provided guidance and assistance during data conversation steps and Workday workbooks population and validation activities.
- Developed communications & change management strategy by utilizing Workday proven methodology.
- Led steering committee meetings, assisted with the Workday demonstrations, answer inquiries from executive management.
- Successfully went live as scheduled and within budget, provided post-cutover support.
Confidential, Indianapolis, Indiana
Senior Manager
Responsibilities:
- Responsible for managing and supporting global Workday HCM & Payroll implementation teams and clients.
- Managed the HCM & Payroll principle and senior consultants on a day-to-day basis, provide assistance and guidance to the cross-functional product leads, led data conversion local and offshore teams, actively interacted with integrations development, testing and on-time delivery throughout the projects.
- As a Workday, HCM & Payroll subject matter expert conducted system functionality demonstrations for the potential clients and assisted the sales team with SOW and SLA's.
- Managed and mentored HCM and Payroll consultants led project team members and provide opportunities and tools to be successful in their roles
- Successfully completed Workday certifications
- Consulted the developed Workday optimization strategy by utilizing business processes automation, developed KPI to track and report engagement volume and internal team development metrics
- Successfully completed multiple HCM & Payroll Implementations, assisted with the global growth and talent research,
Confidential, Los Angeles, California
Sr. Workday Program Manager
Responsibilities:
- Responsible for the oversight and collaboration with the Workday partner, the client was implementing Workday Core HCM, Time Tracking, and Recruitment.
- The project was already a couple of month behind schedule and many deadline and deliverables were missed.
- My engagement and responsibilities were to realign the project scope, timeline and deliverables, furthermore, manage the budget and resources allocation.
- I worked alongside with the vendor and renegotiated the professional services cost, revised the project timeline, ensured the design, architect, data conversion and most importantly the integrations specifications will be review and approve by the client prior to the system configuration and the development of the integrations.
- Developed end-2-end testing strategy and process Highlighted the interdependences and involved Finance and Payroll SME’s during end-2-end testing and cutover discussions.
- Project timeline and scope was realigned with-in few weeks, renegotiated the win-win deliverables with deployment partner, updated cost and resources impact, and reviewed with the CHRO, received approval from the steering committee.
- Reassured the Workday and ADP integration specification and developed detailed and end-to-end testing strategy, develop test scripts to avoid payroll errors.
- Zero error encountered during the post-go-live payroll cycles.
- Successfully went live as planned and within budget