SUMMARY:

• A certified Project Manager with several years tenure in management and 20 years working in the information systems field with federal and commercial clients through global consulting firms.
• Strong ability to set goals, plan and manage projects’ scope within schedule and budget; lead teams toward established performance criteria while fostering an atmosphere of teamwork and group achievement.

PROFESSIONAL EXPERIENCE:

Confidential, Vienna, VA

Project Manager / Sr. Systems Analyst

Responsibilities:

• Initiated projects start - up activities and delivered all required project management plans, briefings and presentations, status reports, and year-end closing activities.
• Planned and supported PMO structure set-up and the planning, development, and acquisition of capital assets for Confidential projects in alignment
• Planned, scheduled and created recurrent deliverables in accordance with the Performance Work Statement.
• Led and mentored junior stuff in the performance of customer’s requirements.
• Led the creation of business process charts, financial modeling, and assisted with change management.
• Teamed-up with business process owners, technical subject matter experts, and software engineers to ensure implementation of program and systems specifications.
• Led the feasibility studies and market analysis to support the customer’s acquisition process through the completion of analysis of alternatives to asses operational effectiveness, suitability, and life-cycle cost of alternatives.
• Produced and delivered outcome of as-is system functionality analysis and legacy systems shortcoming; analyzed information system processing and led the design requirements across a range of capabilities, including numerous engineering, technical, business, and records management functions.
• In the role of Quality Project Manager reporting to the Quality Director, led the continuous process improvement (CPI) though internal auditing, organizational asset library enhancements and identification of opportunities for improvements; performed as major contributor to the organization’s PMO structure set-up, ISO certification and Confidential Level 3 appraisal. Supported proposals’ effort.

Confidential, Arlington, VA

Consultant

Responsibilities:

• Led contracting team effort to support client in preparing for the Confidential Level 3 certification by documenting processes, performing gap analysis, developing templates for organizational asset library; developed user stories and epics, use cases and requirements specification for software and web applications enhancements.
• Led and coordinated the development of a test-bed preparation for Confidential Applications Review and Reviewer Recruiting systems, and the validation and verification, of Web based systems (.net and Java based) utilized by Confidential to review and score grants applications.
• Details will be discussed during interview upon request.

Confidential, New York, NY

Senior Business Analyst, Lead

Responsibilities:

• Led the analysis and design phases of projects. Worked with Project Manager to define projects scope, create Work Breakdown Structures and Projects’ Schedule for the project team.
• Served as a liaison between the customer community and technical solutions organization to ensure business needs were identified, defined, captured, formally documented and ultimately delivered.
• Elicited requirements using interviews, requirements workshops, JAR/JAD sessions, site visits, business process descriptions, use cases, scenarios, event lists, workflow and data flow diagrams.
• Played a key integration role between business and technical resources to provide comprehensive business and technology synergy. Teamed up with external clients, SMEs, and end-users to capture and analyze project and product requirements.
• Decomposed high-level business and user requirements into functional requirements, and design specifications for application interfaces and reports suitable for use by development and other technical personnel.
• Worked with customer to prioritize requirements, managed their traceability and changes to baseline through effective application of change management processes.
• Supported the integration test team in the creation of development of test plans, test cases, and test scenarios to verify new functionality and enhancements; aided external clients during user acceptance testing (UAT).
• Established and implemented effective requirements practices, including use and continuous improvement of a requirements process, and overall process improvement.
• Conducted current state assessments for clients ‘systems on pre-sale basis.
• Created playbooks for Requirements Management Tool (Contour) to train team on automation of requirements document’s presentation layer to meet customers’ requests.

Confidential, McLean, VA

Business Systems Analyst Lead

Responsibilities:

• Analyzed the Integrated Compliance Information Systems ( Confidential ) legacy to develop functional and system specs for tracking the federal enforcement and compliance activities of the National Pollutant Discharge Elimination System. Reviewed and revised documented requirements and assisted with system test planning.
• Contributed to the development of a Confidential gap analysis of the Confidential Phase II project.

Confidential, Confidential, VA

Supervisor, Business Analysis

Responsibilities:

• In charge of creating, training and lead first group of Business Analysts at Confidential in the performance of department and organizational goals
• Planned and attained subordinates’ Business Analysis certification within first ten months of my employment with the organization; conducted employees’ appraisal and performance reviews.
• Established department goals and objectives; set performance standards.
• Initiated creation of focus group to establish and implement change management procedures.
• Created and implemented procedure to deploy software enhancements of the SAP/CCS module through quarterly releases.
• Established and implemented standards in accordance to systems development life cycle methodology for the team to gather and document business and system requirements, and to perform system testing.
• Set up sessions with Business Process Owners to identify and prioritize systems enhancements.
• Planned, allocated and scheduled resources for iterative delivery of application’s new or enhanced features.
• Overseen accuracy of business and systems requirements from gathering stage to deployment and approved for production upon successful assessment of readiness.
• Generated Rates Comparison reports for executive management.
• Reviewed business rules, assessed gaps based on organizational goals, and recommended business processes improvements to leadership.
• Initiated the development of Business Cases for new projects for leadership evaluation and annual budgeting purposes.

Confidential, Germantown, MD

Senior Business Analyst

Responsibilities:

• Handled group discussions for gathering requirements in a group setting.
• Conducted requirement reviews, and participated to JAD sessions. Translated high level requirements into functional specifications/use cases. Served as a liaison between the business process owners and the technical system developers. Assisted engineering team to map requirements to architecture elements.
• Supported technical team in producing detail design documents for the new system. Recommended enhancements and identified new business requirements.
• Aligned the construction of deliverables with the project management plan.

Confidential, Washington, DC

Senior Analyst

Responsibilities:

• Defined business and functional requirements for new/upgraded systems and applications and identified their prioritization. Facilitated systems requirements gathering sessions, and JADs.
• Developed project schedules, monitored, tracked and reported progress toward achieving desired results to management.
• Evaluated project for feasibility and presented potential systems solution to management.
• Developed systems and applications executive briefings, Statement of Objectives for new postal systems (ATMs in Postal Lobbies), and Business Needs Statements in accordance to the Confidential ISM (Integrated Systems Methodology) through the respective Portal system
• Analyzed and documented current systems operations to assess impact of business processes redesign and new technology implementation; identified issues and documented proposed alternatives for management decision-making.
• Created data collection model and data dictionaries for the SSP (Self Service Platform) system.
• Analyzed and documented processes, data flows and procedures.
• Assisted Postal Service Head Quarter management with new systems' deployment procedures.
• Delivered presentations of upgraded systems for field offices personnel training, and trained client on developing testing structure for new or upgraded systems.
• Produced a Business Impact Assessments for new and legacy systems to identify criticality and security levels for cost determination purposes

Confidential, Reston, Virginia

Business Systems/Strategy Analyst

Responsibilities:

• Defined project scope and reported on progress during execution.
• Created applications, data mapping, analyzed, documented and overseen resolution to client’s satisfaction. Configured and implemented billing system solutions in accordance with requirements.
• Wrote training, procedures and technical documentation. Developed and maintained product data dictionary.
• Wrote documentation on product features, benefits and marketability for the Sales Department.
• Facilitated user requirements gathering sessions and specified business processes.
• Performed market research to identify new technological trends and assess integration impact on organization’ systems and products.
• Acted as a liaison between Strategy and other technical units to provide assistance in defining business processes and develop functional requirements. Influenced organization's products/services strategic direction and participated in the service design process.
• Joined in the software change control decision making, and the development of innovative and cost-effective solutions to customers' problems and design reviews, including technical briefing with clients. Performed systems analysis to assess impact of new functionality integration.
• Led a team of six System Test Engineers during Y2K conversion.
• Created project management plans, and managed projects progress and resources allocation within System Test Team accordingly overseen the software and systems testing in a mixed client server/mainframe and web environments. Developed test plans, reviewed test cases
• Reviewed functional and business requirements for testability, analyzed test results to determine readiness of releases for production environment.
• Planned user acceptance testing (UAT) and assisted clients with its execution. Appointed as a lead liaison between the technical and production units.