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Product Management Program Manager Resume

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Westminster, CO

SUMMARY:

  • Accomplished multi - talented Product Management and Project/Program Management professional with proven ability to lead the full lifecycle of product development, launch, and enterprise implementations.
  • Solid experience in software solutions, telecommunications products and services, and electronics.
  • MS Technology Management. PMI PMP Certified 1999.
  • Applies business acumen, technical / process knowledge and marketing savvy to clarify objectives and define plans.
  • Drives collaboration in meeting all scheduled dates and achieving results.
  • Track record of significantly enhancing company revenues and competitive position by skillfully managing strategic programs and positioning software portfolios.
  • Adept at new product concept-to-market programs, enterprise implementations, and turnarounds.
  • Develops wide-ranging productive relationships.
  • Persuasive and intelligent; leads with a creative, collaborative energy that generates enthusiasm for results in stakeholders at all levels.

AREAS OF EXPERTISE:

  • Program Management
  • Product Management
  • Cross Functional Management
  • Project Management
  • Market Analysis, MRD
  • Requirements, PRD
  • Competitive Intelligence
  • Strategic Planning & Positioning Business Plans, Forecasting
  • Customer Needs Analysis
  • Pricing, Positioning
  • Master Planning, Scheduling
  • Risk and Issue Management
  • SOW, Contracting
  • Roadmap
  • Financial analysis, ROI, P&L
  • Pricing, Structure
  • Marketing and Sales Collateral
  • Channel Management
  • Mentoring and Guidance
  • Resource Planning
  • New Product Introductions
  • Turnarounds
  • Customer Relations
  • Global Product Marketing
  • Executive Reporting
  • Vendor / Partner Management
  • Quality Improvement
  • Customer Presentations
  • Trade Shows, Analysts
  • Testing, UAT, Trials, Beta
  • Iterative, Agile
  • PMI, PMP, PMBOK
  • Prima Vera, MS Project
  • MS Office, Visio, SharePoint
  • Technical Writing

PROFESSIONAL EXPERIENCE:

Confidential, Westminster, CO

Product Management Program Manager

Responsibilities:

  • Led concept-to-market new product development and solution marketing programs for Confidential ’s converged IP telephony and web service platform solutions (Intelligent Customer Service, IVR Self-Service), resulting in on-target concept-to-market delivery of high growth business.

Confidential, Redmond, WA

Program Manager

Responsibilities:

  • Directed the national implementation and launch of Confidential ’s Answer Tones service, resulting in a timely launch of an excellent quality consumer wireless service.

Confidential, Redmond, WA

Product Manager

Responsibilities:

  • Conducted a global market and industry analysis, SWOT, and authored requirements for a break-through robotic semiconductor programming solution.
  • Repositioned the firm’s flagship product, doubling sales within a year.
  • Optimized structure & pricing of services, significantly improving profitability.

Confidential, Bellevue, WA

Product Manager

Responsibilities:

  • Conducted market and competitive analysis, trained the sales force, and coached the proposal team, resulting in overtake of the incumbent industry leader in a year and acquisition by Confidential .
  • Authored requirements for transition to new XML d Confidential interfaces, resulting in significantly improved ability to integrate service oriented architecture (SOA) solutions.

Confidential, Kirkland, WA

Product Management Consultant / CEO

Responsibilities:

  • Formed a new product management consulting firm, providing successful strategic consulting to an established leader in mobile telecom services management, a network management startup, and a publishing company. Hired by client.

Confidential, Fort Collins, CO

Product Manager

Responsibilities:

  • Managed a portfolio of Confidential OpenView Service Assurance OSS and network management software products and services generating over $500M annual revenue, including industry-leading Network Node Manager.
  • Conducted market and customer requirements investigations, authored market and product requirements, led development processes, and managed new product introductions, resulting in multiple successful launches.
  • Led creation of Confidential Consulting's project planning methodology, FocusPM 3.0, based on PMI best practices, resulting in improved solution engagement profitability.
  • Earlier in career, managed customer solution delivery engagements for Fortune 500 enterprises in project manager and solution architect roles, provided technical consulting in presale and post-sale roles, and developed software.

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