Product Management Program Manager Resume
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Westminster, CO
SUMMARY:
- Accomplished multi - talented Product Management and Project/Program Management professional with proven ability to lead the full lifecycle of product development, launch, and enterprise implementations.
- Solid experience in software solutions, telecommunications products and services, and electronics.
- MS Technology Management. PMI PMP Certified 1999.
- Applies business acumen, technical / process knowledge and marketing savvy to clarify objectives and define plans.
- Drives collaboration in meeting all scheduled dates and achieving results.
- Track record of significantly enhancing company revenues and competitive position by skillfully managing strategic programs and positioning software portfolios.
- Adept at new product concept-to-market programs, enterprise implementations, and turnarounds.
- Develops wide-ranging productive relationships.
- Persuasive and intelligent; leads with a creative, collaborative energy that generates enthusiasm for results in stakeholders at all levels.
AREAS OF EXPERTISE:
- Program Management
- Product Management
- Cross Functional Management
- Project Management
- Market Analysis, MRD
- Requirements, PRD
- Competitive Intelligence
- Strategic Planning & Positioning Business Plans, Forecasting
- Customer Needs Analysis
- Pricing, Positioning
- Master Planning, Scheduling
- Risk and Issue Management
- SOW, Contracting
- Roadmap
- Financial analysis, ROI, P&L
- Pricing, Structure
- Marketing and Sales Collateral
- Channel Management
- Mentoring and Guidance
- Resource Planning
- New Product Introductions
- Turnarounds
- Customer Relations
- Global Product Marketing
- Executive Reporting
- Vendor / Partner Management
- Quality Improvement
- Customer Presentations
- Trade Shows, Analysts
- Testing, UAT, Trials, Beta
- Iterative, Agile
- PMI, PMP, PMBOK
- Prima Vera, MS Project
- MS Office, Visio, SharePoint
- Technical Writing
PROFESSIONAL EXPERIENCE:
Confidential, Westminster, CO
Product Management Program Manager
Responsibilities:
- Led concept-to-market new product development and solution marketing programs for Confidential ’s converged IP telephony and web service platform solutions (Intelligent Customer Service, IVR Self-Service), resulting in on-target concept-to-market delivery of high growth business.
Confidential, Redmond, WA
Program Manager
Responsibilities:
- Directed the national implementation and launch of Confidential ’s Answer Tones service, resulting in a timely launch of an excellent quality consumer wireless service.
Confidential, Redmond, WA
Product Manager
Responsibilities:
- Conducted a global market and industry analysis, SWOT, and authored requirements for a break-through robotic semiconductor programming solution.
- Repositioned the firm’s flagship product, doubling sales within a year.
- Optimized structure & pricing of services, significantly improving profitability.
Confidential, Bellevue, WA
Product Manager
Responsibilities:
- Conducted market and competitive analysis, trained the sales force, and coached the proposal team, resulting in overtake of the incumbent industry leader in a year and acquisition by Confidential .
- Authored requirements for transition to new XML d Confidential interfaces, resulting in significantly improved ability to integrate service oriented architecture (SOA) solutions.
Confidential, Kirkland, WA
Product Management Consultant / CEO
Responsibilities:
- Formed a new product management consulting firm, providing successful strategic consulting to an established leader in mobile telecom services management, a network management startup, and a publishing company. Hired by client.
Confidential, Fort Collins, CO
Product Manager
Responsibilities:
- Managed a portfolio of Confidential OpenView Service Assurance OSS and network management software products and services generating over $500M annual revenue, including industry-leading Network Node Manager.
- Conducted market and customer requirements investigations, authored market and product requirements, led development processes, and managed new product introductions, resulting in multiple successful launches.
- Led creation of Confidential Consulting's project planning methodology, FocusPM 3.0, based on PMI best practices, resulting in improved solution engagement profitability.
- Earlier in career, managed customer solution delivery engagements for Fortune 500 enterprises in project manager and solution architect roles, provided technical consulting in presale and post-sale roles, and developed software.