SUMMARY:

Senior IT Professional Diverse career creating, developing, managing and implementing IT projects on multiple platforms for various sectors of the Business community. Genuine individual that applies creativity to projects using internal and external resources that successfully deliver. Collaborative manager that mentors teams and influences change within company goals.

SKILLS:

Project Management: Agile/Scrum Master ceremonies, PMO, Leadership, Service Management, Project Definition, RFP's, SOW's, Benefits/ROI, Budget Management, Project Planning, Resource Management, Project Documentation, Project Status Reports, Kanban boards, Infrastructure Builds, Team Mentoring and Vendor Management

SDLC: Agile, Waterfall and SDM - 70. Attended numerous conferences and seminars in this area

Software: Microsoft Office Suite (Word, Excel, Project, Visio, PowerPoint, Outlook), SharePoint, Confluence, Jira, Service Now PPM, HP PPM, HP QC, Concur, Great Plains, Microsoft Dynamics, Salesforce and many vendor business applications like Ramco, Maintenix, PkMS and System 21

Platforms: Client/Server, Mobile, Mid-Range (AS/400) and Mainframe (MVS & VSE)

Industries: Insurance, Banking, Oil & Gas, Confidential, Apparel and Aviation. Familiar with Corporate Accounting (AR, AP, GL, Cash...), Manufacturing (MPS, MRP, Lean...), Warehouse Management, Distribution, Marketing and Lead Promotion

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Columbus, OH

Responsibilities:

• Part of the IT PMO that managed the successfully implementation of the below projects while Managing off-site vendor/resources as well as establishing new infrastructure environments along with mobile accessibility:
• Upgraded Confidential Mobile and Batch deposit software & infrastructure systems and all integrations. 11 IT Resources with a budget of $250k.
• Upgraded the Commercial front-end Loan booking system, Rapport. 7 IT Resources with a budget of $200k
• Risk remediation project to reclassify Loans and Bonds in the General Ledger in excess of $1B. 9 IT Resources with a budget of $300k

Senior Project Manager

Confidential, Columbus, OH

Responsibilities:

• Utilizing Agile, partnered with Maintenance Department with $600m annual budget to strategically and tactically align with IT Department for all initiatives.
• Implemented Confidential compliance/configuration & MRO Aviation software package.
• Built new infrastructure environment and set up mobile accessibility. 8 IT Resources with a budget of $1.5m
• Spearheaded an in-house project to build an electronic log book solution using iPhones that allowed pilots to receive their duty briefs, flight plans and other Confidential required documents real-time. Project eliminated bulky aircraft paper logbooks which reduced fuel costs. 5 IT Resources with a budget of $350k
• Led a project to build an iPhone app that allowed pilots to communicate with maintenance controllers to report any issue with the aircraft.
• Reduced aircraft downtime by 37%. 5 IT Resources with a budget of $150k
• Managed a project to allow external maintenance vendors to log their status on iPhone and Android devices. Used Xamarin as the Dev tool.
• Provided Maintenance Controllers with visibility of effort being applied to a maintenance event. 5 IT Resources with a budget of $100k
• Managed both the business and IT teams to implement an inventory management software package and infrastructure platform that established supply chain best practices and improved fulfillment accuracy by 43%. Implemented an iPhone app to perform picking, shipping, receiving and cycle counting functions.
• Managed off-shore vendor resources.
• Created new client-server infrastructure for the IM software. 15 IT Resources with a budget of $2.4m
• Responsible for all corporate apps including Salesforce, Concur, Great Plains and several others.
• Vendor management, risk management, change management, service delivery and resource management were included responsibilities.

Project Manager

Confidential, Nelsonville, OH

Responsibilities:

• Led a team to implement an ERP package, System 21, that enabled efficiencies throughout all teams.
• Implemented a warehouse management system, PkMS along with sortation hardware, that improved delivery times by 67%.
• Initiated Service Management practices for the company. Supported all enterprise software by conducting monthly prioritization/planning meetings that focused on delivering value and strategic building blocks for the corporation.
• Initiated and led a project to deploy Microsoft's Dynamics CRM package.
• Improved Customer Service relations by storing unique characteristics that improved communication. Integrated Dynamics with System 21 that allowed for real time decisions.
• Managed a project to implement Microsoft Sharepoint that was primarily used for Financial reporting.
• Implemented MRP & MPS changes to improve Supply Chain process for China-based lead times.
• Managed IT Team of 6 resources with projects ranging in budgets from $50k to $1.5m.

Program Manager

Confidential, Columbus, OH

Responsibilities:

• Managed Magazine fulfillment software team and Marketing/Lead Promotion software team.
• Led a team to replace 20 year old legacy fulfillment system including integrations.
• Initiated corporate culture change that introduced cross-team collaboration.
• Managed several teams during tenure ranging from 4 IT resources to 10 IT resources.
• Managed projects with budgets from $75k to $2m.

IT Manager

Confidential, Logan, OH

Responsibilities:

• Led the IT department as well as served as the Office Manager for a small corporation.
• Automated the point of sale locations, networked the remote locations with the home office and trained personnel on using implemented ERP package.
• Responsible for all IT activities for a subsidiary food distribution company in Parkersburg, WV.

Developer

Confidential, Columbus, OH

Responsibilities:

• Part of a team that implemented a $100m project to bring automation to insurance agent offices.
• Responsible for developing Life Ledgers, Sales Aids for Agents and Auto Policy History applications.