Scrum Master/team Coach Resume
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Minneapolis, MN
SUMMARY:
- Motivational trainer and agile coach with diverse industry expertise cultivating collaborative innovationTechnically sophisticated Scrum Master with extensive expertise in Agile, Kanban, Lean, and other best practices.
- An engaging communicator that understands how to strengthen team camaraderie to achieve common goals
- Driven by creating metrics - driven and accountable product development environments that are committed to end customer satisfaction.
- Over 8 years experience in Scrum/Agile; Over 11 years teaching experience
CORE COMPETENCIES:
- Full Life Cycle Project Management
- Systems Launch / Implementation
- Conflict Resolution
- Team Management
- Communication
- Retrospectives
- Problem Resolution / Troubleshooting
- User Training and Support
TECHNICAL PROFICIENCIES:
Tools: JIRA, Rally, ServiceNow, Version One, Confluence, LeSS, XP, Cupid, Dragon, Visio, TFS, Planning Poker, ASAP, MS Office, EPIC EMR
PROFESSIONAL EXPERIENCE:
Confidential, Minneapolis, MN
Scrum Master/Team Coach
Responsibilities:
- Empower product teams and peer Scrum Masters with best practices to maintain an efficient and collaborative work environment.
- Delivered quality recommendations to senior leadership after directing a comprehensive audit of process workflows to identify bottlenecks that were hindering the accomplishment of annual objectives.
- Optimized corporate Scrum frameworks by leading engaging Confidential post-mortems to review successes and areas of improvement.
- Commended for proactively introducing Scrum industry best practices to create an environment committed to continuous improvement.
- Boosted employee morale by leveraging strong conflict management and communication skills to resolve team issues.
- Elevated the quality of product marketing writing by training the product owner on how to simplify complex technical jargon in order to better support the Scrum team.
Confidential, Jersey City, NJ
Scrum Master
Responsibilities:
- Partnered with peer SM to improve team collaboration, eliminate impediments and ensure seamless SDLC.
- Provided strategic counsel on product use case development.
- Re-trained and mentored Product Owner and Oversaw reporting processes to key stakeholders.
- Revamped Confidential processes enabling a more stable and effective structure (sizing stories & stabilizing velocity) leading to better goal attainment.
- Collaborated with other Scrum Masters to ensure alignment with company standards.
- Championed adherence to Agile software development and testing best practices in group and one-on-one settings.
Confidential, Boston, MA
Scrum Master
Responsibilities:
- Designed and implemented more effective Scrum processes including planning, daily stand-ups, Confidential reviews, and use case refinement by leading engaging in-person training sessions.
- Educated project teams on best practices for having proper expectations of fellow team members during product development.
- Improved test planning, defect identification and tracking operations.
Confidential, Atlanta, GA
Business Analyst/Scrum Master
Responsibilities:
- Successfully incorporated Agile tools in aiding seamless software incremental delivery.
- Significantly reduced backlog and positioned the company for greater innovation through proper usage of Agile.
- Ensured all projects were completed on time and on budget.
- Maintained strong team collaboration from requirements gathering to production phases.
Confidential, Moreno Valley, CA
Business Analyst/Epic Liaison
Responsibilities:
- Excelled in first dedicated role as a business analyst, gathering requirements and mediating communication between end users, executive management and software build analysts. Introduction to Scrum processes, product owner training, and product backlogs.
- Gathered requirements on ways to improve EPIC software to maximize efficiency
- Served as the mediator between end-users and software analysts, builders and management- relaying ideas, suggestions and creating write-ups for measures to improve usability of interface
- Authored stories and facilitated meetings between end users (nurses, doctors and ancillary staff) and system analysts
- Conducted training sessions of potential and tentative upgrades of systems to receive feedback from end users, ensuring the seamless translation of requirements into tangible hyperspace
- Created and issued surveys to end users.
- Ensured all projects were completed on time and on budget.