SUMMARY:

• Tactical and Strategic IT Program Test Manager with Fourteen+ years leading in all phases of Software Development Life Cycle.Experience in diverse technology leveraging technical, business and financial acumen and communicate effectively with client executives and their respective teams.
• Business Strategist and Risk mitigation specialist in Managing and Leading Project life cycle, Quality Assurance Process, Change Management, Test Automation.
• Plan multimillion dollar projects aligning business goals with technology solutions drive process improvements, competitive advantage and bottom - line gains.
• Experience in Agile, waterfall, V, TDD methodologies; E2E test coverage.
• Proven lead in effectively planning and Identifying Gap between strategy formulation and strategy execution.

TECHNICAL SKILLS:

Testing /Reporting Tools: ALM 11, HP Quality Center, MS. Product Studio, MS. Magellan, Bugger, QTP, Performance Center, Jira, Bugzilla, SOAP UI, Informatica, Optim, UFT, Business Objects, SSIS, TFS, Crystal Reports, Axasoft ontime. CA grid tools/CA technologies etc.

Testing Types Implemented: Black Box, Functional, Integration, System, Regression, Load/Performance, UAT, Backend, Web based, database, Mainframe, Oracle Financials, Automation, Web Services (SOAP, WSDL), business objects, Agile Designer, EDI file format, ASC X12, Data masking, data mining, Middleware, Sales force. Offshore/Onsite set up and coordination

Test Methodologies / Domain knowledge: Agile (Scrum, Kanban, Lean,XP), Waterfall, V model, RUP, RAD, CA Grid tools, service virtualization, Banking (Retail/foreign exchange)Health insurance(benefit enrollment, claims 834,837I, 837P,820 payments transactions), Airline ( Air, Car, Hotel) Retail etc

Databases: Oracle, MS.SQL Server2005,2008 and MS Access, DB Visualize,DB2, IBM Report Manager, Data warehouse, Informatica Power Center, Netezza, Vertica,Tibco, MQ series

Programming: C, C++, C#, Java, J2EE, UNIX, Java Script, HTML, CSS,SQL, XML,VB Script, VB.NET,UML,AWS

Application/ Web Servers: SAP, CRM, Siebel ERM, salesforce, Citrix, Wyse, Web Logic, Web Sphere/ IIS, Apache, Netscape, Tomcat, Voyager, SAS, AWS cloud

Operating Systems: Windows 7 /8/NT/XP/Vista, UNIX, Linux, AS 400

Productivity Tools: MS Office ( Word, Excel, Power Point, Visio, Project), Share Point, Outlook, Lotus Notes, Snag It

CAREER PROGRESSION:

Project Test Manager

Confidential

Responsibilities:

• Provide project/Test management over large-scale, top-priority and complex technology initiatives.
• Managed budgets of up to $8M and cross-functional teams of up to 15 developers, programmers, analysts and network specialists, Testers.
• Led teams across broad technical, financial and business disciplines.
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data.
• Anticipated and managed change effectively in rapidly evolving global business environments Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and WBS structures.
• Achieved high quality results in Quality Assurance and Quality Control in SIT/UAT testing Phase.

Program Test Manager

Confidential

Responsibilities:

• Develop and Execute Test Plan, Project Plan, Test Automation, Change Management, Resource Planning, Cost Estimations,
• Develop solution by formulating objectives; planning Test life-cycle deliverables and resource availability, preparing installation and modification specifications; leading the exploration, evaluation, and design of technical solutions. Vendor management.
• Implement solution by monitoring project performance/progress; Tracking Project Scope/Schedule Change; tracking Action Items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating and Mitigate issues, concerns; following production, productivity, quality, identifying work process improvements.
• Plan Data conditioning activities for MSP program and support with testing and hands on when required for test data Automation and Risk mitigation planning activities.
• Organized and facilitate the JAD sessions and the test events for the work streams with Borrowers Correspondence, Year end statements, Monthly statements and customer service and telephony, Web Survey creation for functional testing.

Environment: MS Project, ETL, HP ALM, HP UFT, Java, BRMG, BRE, ESB web Services, Web methods, JIRA, SOUP UI PRO, RTC, Kisam defect management, Clear Quest, Sales force environment for Newer projects, MS Access.

Project Manager

Confidential

Responsibilities:

• Develop and Execute Project/Test Plan, Change Management, WBS, Resource Planning, Cost Estimations, Manage Scope creep
• Extensively used MS Project tool to create projects, tracking tasks, reporting results, Utilized resources and finances to simplifying the assignment of resources to tasks and budgets to projects.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum meetings, process improvements, support end to end system functionality test deliverables, Quality Dashboards
• Introducing and collaborating with sales force environment for managing new projects on cloud based CRM tool
• Leverage payment system and change management with sales force CRM cloud computing environment
• Test deliverables with UAT, Prod, ETL testing for complete functionality and communication impacts that affect business units
• Assisted team with making appropriate commitments through story selection, sizing and task definition.
• Test data management planning, Business Intelligence reporting, End to end testing deliverables.

Environment: MS Project, ETL, HP ALM, HP UFT, Java, BRMG, BRE, ESB web Services, Web methods, JIRA, SOUP UI PRO, RTC, Kisam defect management, Clear Quest, Sales force environment for Newer projects, MS Access

Technical Project/Test Manager

Confidential

Responsibilities:

• Developed/Executed a Project Test Plan to Monitor/Track Projects progress & add business values with each sprint releases. leverage the Sales force platform to track, manage, Estimate and report on all Darcy products and resources
• Integration, collaboration with sales force data sheet and share with the Darcy stake holders
• Developed and Maintained the WBS, Resources utilization and cost estimations to meet the product goals using MS project
• Managing team of 20 resources including all developers, Data base team, testers for smooth releases
• Facilitation and coordinated Internal Resources and Third Parties/Vendors for execution of projects and JAD sessions.
• Coordinate with Product Owners for Sprint cycles planning and successful testing with SIT/UAT/QC/Pre-Prod/Prod.

Environment: MS project, Sales force, RFP process, Java, CRM, Oracle 11i, HP ALM, HP UFT 11.3, Darcy pool 2.0, Darcy pool 4.0

Sr. Test Manager

Confidential

Responsibilities:

• Implement the Test Data Management with new CA technologies, end to end testing of Health insurance 834 benefit enrollment transactions, 820 payments, Effectuations etc.
• Develop and Execute Test Plan, Project Plan, Change Management, Resource Planning, Cost Estimations, Manage Scope creep,
• Led design and multinational rollout of robust, scalable and secure electronic data interchange EDI,ETL/Data warehouse testing
• Maintain Communication plan, risk register & issues log involved in various Release/Deployment/Performance Execution Plans,
• Provided weekly project status to stakeholders and team with updates regarding key issues and milestones.
• Defined and initiated project plan using Microsoft Project to ensure all business requirements were clearly defined and met.
• Develop solution by formulating objectives; planning Test life-cycle deliverables and resource availability, preparing installation and modification specifications; leading the exploration, evaluation, and design of technical solutions.
• Implement solution by monitoring project performance/progress; Tracking Project Scope/Schedule Change; tracking Action Items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating and Mitigate issues, concerns; following production, productivity, quality, identifying work process improvements.
• Business Intelligence Review/Analysis and hands on ETL process testing on a test data warehouse, verification and validation.
• Processing ASC X-12 834 Enrollment files and 820 Payment files verifying data mapping, data Accuracy.
• Support to client and internal team providing performance testing of the database by using SQL Server 2012 SQL Profile and executing SQL queries to assure data consistency and integrity.
• Reporting Defects, project quality metrics and system level quality trending metrics for program management Production support/UAT testing with internal and external customers
• Managing client expectations by building strong relationships with delivering project status and open issues; preparing reports; conducting reviews and issue meetings; discovering new issues and escalated critical issue as needed.
• Facilitation of cross-functional requirement sessions, process mapping, producing business requirement documentation and maintenance, facilitating hand-off to development, testing delivered functionality and communicating impacts to affected business units.
• SQL Queries, End to End Systems testing, Requirements with State exchange EDI X12 file integration, and report delivery. Crystal reports verification of Notices and Statements.

Environment: C# / .NET, EDI, HP ALM,, SQL, EDI, CA Grid tools, Agile designer, MS TFS, MQ, ETL, JIRA, SOUP UI, TDM, Tibco, CRM.

Project Test Manager

Confidential

Responsibilities:

• Developed/Executed a Project/Test Plan to Monitor/Track Projects progress & add business values and coordinated Internal Resources and Third Parties/Vendors for execution of projects.
• Coordinate SIT/UAT/QC/Pre-Prod/Prod Testing for ( Confidential, Institutional, Professional, Denta Quest, Davis, Drug, Prime Coordination of Benefits and Providers), Meeting PMO standards for SPI and CPI calculations for effective projects
• Implementation using Microsoft BI studio products like SSIS,SSAS,SSRS for implementation of ETL methodology in data extraction, transformation and loading as per project needs
• Assisted in defining Project Scope/ Objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Lead team members to accomplish project objectives using the agile methodology.
• Ensure sufficient coverage for data repository releases ( R1, R2) WS11 Encounters
• Tracking the Project Metrics, Issues, defects and test execution, defect counts and define test reports and status to PMO
• Document, collect data for Alineo/care planner, extract analyze and write Queries in SQL to ensure data validation and verification, Manage test cycles with CA lisa service virtualization.
• Support Testing in both Mainframes (TSO) and WTC ( SQL server) to ensure data matches which is loaded in 837I and 837P databases, Automation testing with UFT (QTP)
• Update new MCO manual ANSI documents to fit in to testing purpose for GOVT programs and vendor
• Manage Vendor and Client expectations for NM Medicaid claims that have been paid by Blue Cross in Blue-Chip, an extract process sent to egateway, Mapping to 837 file format, Testing for new fields in database
• Facilitate required trainings for HIPPA and within Infosys contractors for healthcare KT sessions, FYI blue for project needs
• Leading and implementation of Data File Definitions and Data mapping activities for the data gathered during the process of development and implementation.
• Managing/Review Data Flow, Work Flow, Process Flow, and Entity Relationship Diagrams and analyzed them for “AS IS” and “TO BE” scenarios.
• Extensive knowledge in SDM process in HCSC, Conduct / participates in project level meetings, analyzes test requirements, review and approves deliverables.
• Knowledge Transitions for offshore and onsite team for HIPAA 4010 and 5010 transactions (834, 835, 837I 837P, 277, 278 claims) to support the analysis of current business processes for System testing.

Environment: CRM,C#, UFT, .NET, EDI, HP ALM, SQL, EDI, CA Grid tools, Agile designer, MS TFS, MQ, ETL, JIRA, SOUP UI, TDM, Tibco

Project Test Manager

Confidential

Responsibilities:

• Develop Project Plans/Execution of Test Plan/Test cases in both SIT and UAT for Project Confidential (Vertica PDW Migration) a data warehousing re plat forming project. WBS /Resource planning, Defect Management in Jira
• Achieved seamless PDW migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and delivered by as much as $250K under budget.
• Lead/Mentor Coordinate and Facilitate the Project team and Provide Thought leadership, support In SIT and UAT phase, Provide Metrics/Status with Defect/Test Execution Reports/Root Cause Analysis
• Through Testing for EDW, CRM, Last Call, Product Reporting scripts and programs validating the file comparisons in UNIX on Current Netezza and New Vertica Environment, Excellent Documentation in Jira for Tracking Bugs
• Review/Validate SOW and restructure ETL processes and results, Test database loads and extracts with Old data model vs. New Data Model, Data integration and workflow solutions with SSIS Enterprise scale ETL, TDM etc.
• Test Effort/Cost estimation, Risk Assessment/Mitigation and Work breakdown structure for Performance testing in each every module and Database tables comparisons using SQL queries/scripting in Both Netezza and Vertica for Merchant, CRM and Informix for EDW, Parallel Testing during Batch jobs in Mainframes for each Cycle Refresh.
• Testing Business Objects Reports/ and validated results comparing from Netezza vs. Vertica for the Migration

Environment: s: Oracle, Vertica, Netezza, Unix/Linux, C, C++, Informatica, Adobe Flex, Business Objects, JIRA, SAS,SSIS, load runner

Project Manager

Confidential

Responsibilities:

• Design and Maintain the Project Plan, Test strategy/Test Plan documents. Developing/Defining the Test Infrastructure for Cash Management Services and Core Banking Replacement. Support for Developer Unit testing Guidelines
• Develop WBS and resource planning, Budget estimations for new enhancements/Reuters and check payments
• Generate Metrics for All projects and Report to Head office Confidential, QC and Excel extensively used with macros
• Testing Support with Payments, Managing Regression testing suite for each cycle, backend testing, SQL queries, ETL.
• 2 weeks ahead schedule of Project Completion with in time and budget as much as $1.1M under budget
• Through Testing for ACH, Wire Transfers, Account Transfers Domestic/International, test cases in Quality Center
• End to End Test validations with Fed, Chips and Swift for Wire Transactions, Test Data Management
• Implementing the roles for Testing in Pan American CMS Project defining the Scope of testing within. each Release for SIT based on vendor provided Code Drops. Testing the Migration for Nets old system with New Pan Cash Management System Application. Check Inquiry, Stop payments. Multiple vendor management
• Coordinating with Users team, SOA development team, testing on Mainframes IM applications/Systematics, MQ broker team, Reporting defect, business objects reporting.
• Testing with Mellon/BTMU file transitions. Core Banking Replacement test documentation, Testing with Different Affiliates for Trust, Chicago and NY branches, Loans, Deposits, Trade and Finance
• Testing with Accounting, General Ledger. Foreign exchange Money Market, Treasury.
• Planning and Managing the Testing Effort for each release/delivery. Evolving the Measurements and Metrics
• Test Automation effort estimation and set up in QC, Identify the Automation candidates for Automation testing for CMS project, Regression scripts. Multiple projects progress reporting,
• Support for Automation strategy and library functions for CMS and core banking modules, Tool identification with Root cause analysis and ROI with Project planning with Ringi approvals and Budget planning, Implementation.
• Managing and mentoring the Project team, Process to improve and growing the testing assets to meet the Requirements
• Delivered industry-leading Payment Process software that saved Confidential millions of dollars, shortened processes from weeks to minutes, captured #1 market share and generated up to $11M in annual revenues within year one of launch.

Environment: MS project, ALM Quality center 11, QTP, SQL, Excel, Unix, Visual Basic, Java, JSP, XML Bugzilla, Jira, SOA tracker, ETI, Informatica, Snag It 8,Oracle Financials, business objects for reporting, Soup Ui