PROFESSIONAL PROFILE

• leading planning, budgeting, training and managing Confidential and Confidential Technology projects throughout the United States and overseas.
• A seasoned IT professional, with practical understanding in information technology leadership, technical project management, contingency operations,
• Project Management Office development, process improvement and quality assurance.
• Skilled in leading Confidential and complex projects; executing a variety of analysis techniques to improve procedures / enhance team effectiveness.
• Skilled at identifying gaps and designing processes and system improvements solutions that reduce costs and increase productivity.
• Possesses a rare talent for managing in austere, Confidential environments as well as identifying and implementing systematic, quality resolutions to complex problems.
• Strong interpersonal, professional workgroup facilitation and presentation skills

PROFESSIONAL EXPERIENCE

Senior Project Manager

Confidential, Arlington, VA

Responsibilities:

• Developing processes and tools to better track resource availability and level of Confidential for improved project decision making’
• Launched project governance standard, structure, roles, approaches, and best practices to ensure it is adopted and understood by the project team and broader stakeholder groups
• Developed Confidential procedure documents establishing project management standards and governance practices
• Developed and implemented Confidential creating project development Confidential process providing leadership standard practice for project selection and execution.
• Developed stakeholder buy in for projects and best practices Confidential personal interaction and direct feedback.
• Expertly managed multiple Confidential, complex projects providing earned value metrics, identifying and managing risks, and providing regular updates to stakeholders.
• Updated the Project Integrated Master Schedule Confidential ) to reflect project management activities for increases accountability across the project team.
• Ensured Confidential Project Control documents are in place and managed throughout the project lifecycle.
• Identified and managing cross - functional impacts and interdependencies with the relevant teams.
• Coordinated with the relevant technical teams on 7 projects to identify Confidential risks and issues to be managed.
• Confidential with the Enterprise and Domain Architects (where relevant) to ensure relevant enterprise information is documented and actions managed.
• Established Knowledge Management processes and tools for lessons learned and best practices
• Proactively developed and analyzed project metrics tracking milestones, deliverables and resources throughout the project lifecycle for Network Infrastructure Upgrade project worth over $26M.
• Motivated and guided individuals by providing evening study sessions to prepare them for the PMP exam.

Product Owner - Windows 10 Dev

Confidential, Herndon, VA

Responsibilities:

• Collaborated with IT and application teams to gather requirements focused on infrastructure expansion and production maintenance.
• Successfully managed 2 teams using Scrum and Kanban agile methodologies simultaneously
• Participated as an active member of the extended Product Owner team, to contribute to the vision and roadmap.
• Fully owned product backlog by creating, managing and prioritizing work in an agile environment utilizing Team Foundation Server 2015
• Monitored infrastructure for availability, performance & security.
• Implemented appropriate release procedures for application releases.
• Recommended and aided the implementation of tools for performance, security and availability.
• Drove analysis and resolution of production issues.
• Partnered with hosting partners to troubleshoot challenges in a creative and proactive manner
• Operationally focused while strategically planning future work
• Developed accurate and detailed user stories to support Feature and Epic production.
• Proficiently managed product backlogs using Microsoft Team Foundation Server.

Program Manager- Technical Assessment Architect

Confidential

Responsibilities:

• Created an online survey methodology that mapped participants’ responses to a quadrant chart to determine best areas of project improvement
• Utilizing business process analysis maps, the as-is and the to-be for updates to the assessment procedures creating process improvement
• Provide strategic guidance to technical assessment lead insuring organizational roadmap is supported in all assessment activities
• Collaborating with other functional area analyst to provide clear guidance to project managers ensuring successful results apply expert knowledge and experience in the areas of project management, system engineering and IT continuity of operations to analyze project Confidential for unplanned risk and recommend solutions.
• • Empower team instilling thought leadership and encourage innovation and continuous process improvement
• Expertly perform assessments on IT projects at varying stages of lifecycle development and provide guidance to project managers on possible risk that could negatively affect project results.

Senior Business Analyst

Confidential

Responsibilities:

• Developed specifications which set forth parameters such as inputs, outputs, the basic decision rules, and program interrelationships.
• Designed and monitored the execution of software testing and implementation plans; and conducts post implementation evaluations of systems.
• Developed program specifications, including program elements such as: inputs and outputs, hierarchical structure, interface plans, file layout, control requirements, processing and timing requirements, and test plans.
• Developed design strategy for a major system, anticipating changing workloads and program directions.
• Developed timetables and coordination controls to ensure the integrity of the system design and the phases of its implementation.
• Developed recommendations to change system requirements to meet the needs of multiple users and/or alternatives for consideration when problems arise

Senior Technical Analyst/Program Manager

Confidential

Responsibilities:

• Proactive wrote user stories, use cases, use case diagrams, workflow diagrams, sequence diagrams, and class diagrams etc. in MS Visio for unified modeling.
• Led team in test planning, preparation, execution, issue resolution and reports to ensure that all aspects of projects complied with business requirements.
• Confidential with customers, senior executives, developers, other team members, and testers maintaining project schedule and cost.
• Demonstrated competency in all phases of the Software Development Lifecycle (SDLC), using waterfall and Agile/Scrum methodology
• Employed professional and effective stakeholder expectation management skills
• Translated complex financial business processes and function into clear concise user requirements
• Prepared business cases for the application of IT solutions and defined systems scope and objectives
• Translated business requirements into specifications and application design
• Prepared and documented the User Acceptance test (UAT) plan and drove approvals Confidential concerned business units
• Tracked and managed requirements using Requirement Traceability Matrix (RTM) to control numerous artifacts produced by the teams across the deliverables for a project.
• Participated in test planning, preparation, execution, issue resolution and reports to ensure that all aspects of projects complied with business requirements.
• Wrote user stories, use cases, use case diagrams, workflow diagrams, sequence diagrams, and class diagrams etc. in MS Visio for unified modeling.
• Created Entity Relationship diagrams to document current database structures and identify data redundancy
• Worked Confidential with customers, senior executives, developers, other team members, and testers.

IT Program / Project Manager

Confidential

Responsibilities:

• Coached and mentored coworkers in the application of Confidential in data gathering and documentation for two successful Confidential projects; received letters of recognition for both efforts
• Led technical team of 10 development managers, IT leads, and senior engineers to identify requirements and specifications.
• Identified leading technologies and architectures for future upgrades.
• Created the practice of using customer experience metrics and other management tools and techniques to provide superior site support resulting in 6 contract extensions for continued support in excess of $14 million over 5.5 years.
• Developed and implemented integration plan that increased data accuracy across the business enterprise improving mission readiness for more than 25 sites around the world
• Wrote and coordinated proposals resulting in $1.9 million in revenue to date.
• Served as motivational speaker for the Confidential Achievers Program, Tampa FL
• Built relationships and negotiated, developed and coordinated subcontract opportunity valued at $98 million of potential revenue