SUMMARY:

• Highly experienced Senior Technology Executive with over 13+ years of successful track record as Certified project & program manager and Scrum Master/Agile/LEAN Six Sigma/SAFe, dedicated to contribute a unique blend of honest communication, planning, business focus and methodology, along with strong leadership and soft skills, to your firm’s value by ensuring that projects are within scope, budget and schedule through constant stakeholder collaboration.
• Poised to utilize sound leadership principles in transformational leadership by focusing on shared values, ideas and visions in order to build relationships and inspire teams to self - manage and go beyond personal interests in Healthcare/Hospital/ R esearch/ Medical Testing/ Medical Device areas .
• My Knowledge and experience with widely successful Agile techniques:
• User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
• My daily role as Hands - on Scrum Master/Agile coach day-to-day responsibility for managing complex Agile software development projects to completion.
• Facilitates Sprint Planning, Release Planning, Daily Stand-Ups
• Removes impediments/blockers in order to keep teams highly productive
• Identifies and manages dependencies with other internal or external teams
• Provides metrics and status to senior management
• Mentors team members on Agile/Scrum best practices
• Provides and supports the implementation of business solutions
• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Provides up-to-date expertise in Project Management and applies this to the development, execution, and improvement of action plans

EXPERTISE:

• Scrum
• Agile
• Waterfall/CPM/WBS
• DMAIC
• XP eXtreme Project Management
• Viper, Nexus, PCM,
• QuickBase/Intuit PIP
• .Net/Java/Oracle
• Jira/Cloud Jira
• Planview/CA PPM/HP PPM/Daptiv PPM
• LeanKit Kanban
• MS Project/SmartSheet
• Cloud/Azure/AWS/SQL
• MS Visio
• Mingle
• MS VBA
• Cognos
• Sunquest App & QDIB Integration
• MS Office
• ServiceNow
• SharePoint
• ITSM Jira Ticketing Management/ DEV/DBA & QA/Production
• Web App/Portal Upgrades
• Data Warehousing
• System Migrations
• Data Mastering
• HIPAA/ICD/FDA/SOX
• Organizational Development
• Identity Access Management
• Quality Assurance QA
• Business Intelligence
• Reporting
• Compliance
• XML Messaging
• Desktop Rollouts
• CRM
• Sales Process
• Infrastructure/Data/Call Center
• ETL/Data/Web Analytics

PROFESSIONAL EXPERIENCE:

Confidential, CA

Senior Hospital HC Program Manager/Senior Scrum Master/Agile Coach

Responsibilities:

• Managed biotechnology/pharmaceutical/bioscience/DNA/RNA/HIV/HPV/Blood/Reagent testing/LIMS/ Manufacturing/SAP/ ERP/ Supply Chain and leading business, information systems and technical development of sophisticated business applications and analytics solutions across a variety of in house, hosted and mobile platforms. Managed new ERP initiatives/information systems projects supporting strategic initiatives for client’s global supply chain function.
• Managed Pharmaceutical Marketing related technologies, Digital Channels, websites, CRM/SFDC, social media, marketing analytics and customer services & relationships
• Managed Healthcare Data & Contact Center/ Confidential Infrastructure/EPIC/Network Service Delivery Construction/ Engineering/Lab Build-Out/Data Warehouse & Network Security/ Confidential Deployment/Global Supply Chain/Procurement/Vendor Management Projects included Installations & Configurations of Confidential hardware & UPS ( Confidential routers, switches and Firewalls).
• Managed Computer Operations, Infrastructure, Development, Analysis, Quality Assurance, Systems and Network Services, Telecommunications VOIP, Customer Information System (CIS), Geographical Information System (GIS) and Interactive Voice Response System (IVRS), Data & Network Security/Cyber Security, Risk Assessment, Compliance SOX/HR laws/IT Audit/IT Policy & Procedure & Best Practice, Asset Inventory, Disaster Recovery Management and Performance Management and PMO Project Management Office.
• IT Portfolio/ITSM/PMO Jira Ticketing Management, Cloud/Azure/.NET/Java/Oracle, SAFe/DEV & QA Management and Production Deployment. Cloud Jira/CA PPM/HP PPM/Daptiv PPM integration & Executive Reporting.
• Provided Technical & Network Security Training Services included CCNA, CCNP, CCIE and CISSP for Classified Fed Government Branches (DoD/US Navy/FBI) at Maryland, DC, Hawaii and VA locations.

Confidential, Woodland Hills, CA

Senior Scrum Master Consultant

Responsibilities:

• Successfully managed Enterprise Data Management/Data Warehouse/Data Center Confidential /Datastage/Cognos BI/Salesforce.com Project for Annuities Data Management Program with multiple Data Centers throughout US & Asia.
• Managed the Annuities Data Warehouse/ETL/DWH/Infosphere/Datastage/Solaris/AIX/Cognos BI/Salesforces.com/Single Annuities Website Upgrades/Data Center Integration ( Confidential ) with inhouse & multiple vendors Confidential & others.
• Successfully deployed Data Warehouse program included Infosphere/Datastage/Cognos BI/Salesforce/new Annuities website and consolidated multiple Data Warehouses and sunset the WNL/legacy systems & system remediation.
• The combined repository supports new Salesforce CRM system (SFDC) and the Annuities Data Warehouse provides primary sources of Annuities data for Life & Retirement Data Warehouse. Successfully transformed and combined Fixed Annuities & Indexed Annuities with the current RIS Data Warehouse/Variable data for tactical reporting & advanced business analytics.

Senior Scrum Master

Confidential, CA

Responsibilities:

• Managed Agile Web Apps Developments and Infrastructure & Network Security/Palo Alto/Riverbed/ Confidential Deployment Projects included Installations & Configurations of Confidential hardware & UPS ( Confidential routers, switches and Firewalls).
• Successfully managed Agile Portfolio projects(Cloud/AWS/Azure/.NET/Java/Oracle), PLM, Sprint Planning, Release Planning, Scrum of Scrum/Daily Stand-Ups and provided leaderships in IT Portfolio/ITSM/PMO Jira Ticketing Management, DEV & QA Management and Production Deployment. Cloud Jira/CA PPM/HP PPM/Daptiv PPM integration & Executive Reporting.
• Managed SaaS Global MNC Payment Apps Digital Channels/Ecommerce/POS/Retail/Wholesale/ Paypal/Google/Credit Card Payment Apps Developments.
• Provided Technical & Network Security & Training Services included CCNA, CCNP, CCIE and CISSP for Classified Fed Government Branches (DoD/US Navy/FBI) at Maryland, DC, Hawaii and VA locations.

Confidential

Scrum Master

Responsibilities:

• Successfully managed the Enterprise Infrastructure Web Apps/Software Developments/Data Warehouse/Data Center Confidential /EDI Ecommerce-Billing Transaction Services and Payment Processing Centers with the Multiple Clearinghouses with the State Government.
• Managed the Data Warehouse/Ecommerce EDI Developments/P2P Portals/Da ta Center Integration ( Confidential ) & Migrations/Citrix & SQL cluster farms Migrations and the multiple Vendors and Clearing Houses.
• Built the product and sprint backlogs with the teams and Business leaders in the JAD, Prototyping & U.I. sessions to produce final product screen shots/designs and EDI data field mappings, provided corrected artifacts of communication & user cases, gathered final feedbacks and changes required for the Agile Scrum Developments & Productions. Ensured final agreement with all parties and the project milestones.
• Managed Scrum of Scrums meetings and project milestones across multiple team locations/time-zones, coordinated multiple Vendors & Inhouse teams to adhere to the project timelines & commitments, resolved project issues/cross-track dependencies, tracked burn-rate/release burndown/Lean Kanban task board. Mentoring team members on Agile/Scrum best practices. Conducted Sprint Review & Retrospective meetings/Lessons learned with the teams.
• Successfully deployed E-Portals automated paperless eBilling payment processing/Data Warehouse (SAN/NAS)/Ecommerce EDI/Citrix & SQL/ Oracle AP/EMC Documentum/XML/OCR scanning technology and increased the productivity and processing capability by 10 folds.
• Provided early project delivery (3 months/30% ahead of project schedules) with the Agile Scrum versus Waterfall and according to the Government inhouse records.

Confidential

Scrum Master

Responsibilities:

• Successfully Hands-on Scrum Master led the Hospital Enterprise Technical Infrastructure Program Management/Agile Scrum Applications Development, Moves and Interfaces of Diagnostics Instruments, Sunquest application Enhancement & QDIB Integration, Infrastructure setup, Batch Processing, Diagnostics Testing and Assay Volume Transfers from different Confidential Testing Centers (SJC, Focus and Valencia sites).
• Managed and gathered business requirements and technical specifications from Senior SMEs, Business Units BUs and Stakeholders from different Quest Departments & Groups and Diagnostics Testing Centers - Instrument Moves & Interfaces, Infrastructure setup and Requirement Gatherings with all the Quest Departments & Groups and Diagnostics Testing Centers.
• Implemented Daily Scrum activities to identify impediments, project mood and progress
• Worked with project management teams on the implementation process to introduce agile project management to organization, correcting issues, prioritization, resource contention, and cost.
• Influenced organization to utilize centralized project/issue tracking system to manage workflow and allow for transparent visibility into the product / sprint backlog for distributed team members.
• Coordinated with Senior Stakeholders & Business Units Leaders BUs in leveraging & expanding Web Ecommerce Services and Digital channel initiatives & Strategy for US/Regional Asia/EMEA, anticipated challenges & developed innovative solutions to improve sales revenues, cost savings to shift to self-service (sales/servicing), and business strategy/customer experience.
• Acted as Single Point of Contact for PMO/Program metrics and reporting, strategic project planning, resource management/finance/budgets and strategic directions to the Senior Stakeholders and Management.
• Managed Business Process Improvement & Execution & Program Resource Management & Assessment for the US$3 millions Enterprise Technical Infrastructure Program Project.

Confidential, CA

Sr. Agile Scrum Consultant

Responsibilities:

• Successfully managed multiple Agile Scrum Global Infrastructure & VOIP/Security/Warehouse( SAN, NAS)/Da ta Center Integration ( Confidential ) & Migrations/Citrix & SQL cluster farms Migrations Projects with Confidential Burbank, Glendale, Anaheim, New York, Orlando/Florida, Singapore, Paris, Germany, Hong Kong, and Shanghai/PRC.
• Managed Enterprise Infrastructure Apps Software Development/Web Ecommerce Applications Development & Deployment & Visual Voicemail/My Phone Anyway ( Confidential Aruba/ Confidential Connect), Extension Mobility/Video Phone/CUVA, Confidential Mobile Smart Phone Integration and Mobile Apps Developments/Transparent Internet & Global IT Security/Palo Alto/Firewalls/Distributed Enterprise logical perimeter/ Global Transparent Internet/ Intranet projects, IPV6 and with outside Vendors.
• Managed SDLC of each enhancement to incrementally build reports, instituting a product backlog and time boxing releases into short cycles (15 & 30 days).

Confidential

Sr. Agile Scrum Consultant

Responsibilities:

• Coached loan origination team on the use of persona’s to define user stories which provided a method for vendor developers to communicate and ask questions on the loan origination / sales process.
• Implemented a Project Management Process in this small organization of 10. Starting with Waterfall and moving into Agile in order to resolve outstanding first release requirement issues.
• Influenced loan origination team to move from a manual sales process to an automated turnkey process leading to a higher volume of 10 to 15 loans per month,
• Ensured collaboration across multiple siloed functional units (i.e. QA DEV, UI, Platform, DB Create Engineering)
• Successfully completed Loan Systems enhancements/EDP/Operations Processing Centers projects and Web Ecommerce Application Development & Deployment.