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It Program Manager Resume

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OBJECTIVE

Seasoned Information Technology Management professional with over 8 years of strong program and project management experience seeking a leadership position that will enable him to put his strong management skills coupled with a sound academic and research background to an optimal usage at a demanding organization

EDUCATION

Business Administration, Master of Business Administration
Computer Science, Master of Science
Computer Science, Bachelor of Technology

PUBLICATIONS

  • Nilmini Wickramasinghe, Srinnath Tumu, Rajeev K. Bali, Arthur Tatnall: Using Actor Network Theory (ANT) as an analytic tool in order to effect superior PACS implementation. IJNVO 4(3): 257-279 (2007)
  • Nilmini Wickramasinghe, Srinnath Tumu, Jonathan Schaffer: Critical success factors for video conferencing. IJNVO 5(2): 121-134 (2008)
  • Nilmini Wickramasinghe, Srinnath Tumu, Ray Arias: Using ANT to understand the implementation of a billing and patient management system in an IPA. IJHTM 9(5/6): 552-568 (2008)

EXPERIENCE

IT Site Leader/IT Program Manager Sep’11 Present
Confidential, Schenectady, New York

  • Lead the development and execution of an implementation strategy for the IT programs for GE’s new start-up: GE Energy Storage and program managed Applications, Infrastructure, End User Services & Operations
  • Served as a solution delivery expert for the design and implementation of Energy Storage’s all IT programs and initiatives that include IBM Maximo, Oracle ERP, GE IP’s Proficy, Siemens’ Teamcenter, Reliasoft’s XFRACAS, Oracle Fusion SOA interfaces and several other programs
  • Provided thoughtful technical and program leadership for the setup of IT Infrastructure that includes but not limited to setting up MPLS Circuits through AT& T and Verizon, IDF and MDF setups, LAN, WAN, Wireless Connections, Cisco Network Switches, Routers and Firewall setups, UPS backups to the network devices, EMC Avamar backups of servers, Monitoring of the network devices and CMDB setups etc.
  • Managed over $3mil budget through S2, IOP and Growth Playbook process for the entire IT organization for the Energy Storage business and in the process diligently drove $600K out of the ongoing costs for IT.
  • Lead the media events, web casts projects for the Sr. Executive Leadership in partnership with the Global Collaboration and Corporate teams that includes the Grand Launch event involving GE Chairman Jeff Emmelt, Beth Comstock, Lorenzo Simonelli, Tina Donikowski and Prescott Logan
  • Drove and managed change to the IT Support by emphasizing and engaging the standard ITIL support model, while improving the end user experience with IT throughout the business.
  • Managed and supervised small teams comprising of Analysts, Developers and Project Managers both onsite and offshore for various projects of strategic importance to drive and manage an effective change.
  • Collaborated with and acted as liaison between the business partners and technical members to elicit, evaluate, validate user requirements against system capabilities and ultimately deliver an effective solution.

Finance IT Account Manager Aug’10 Sep’11
Confidential, Libertyville, Illinois
Finance IT Account Manager Mar’08 Jul’10
Confidential,Schaumburg, Illinois

  • Lead the separation effort of major Financial Applications and infrastructure architecture in the divestitures of a fortune 200 company from strategic planning to designing to management to execution.
  • Collaborated with and acted as liaison between the business partners and technical members to elicit, evaluate, validate user requirements against system capabilities and ultimately deliver an effective solution through detailed business cases, high-level architectural plans, and managing the complete life cycle of the projects (SDLC, SLC) and programs, while following the standard IT Common Processes in complex financial areas that include but not limited to Ariba Procure to Pay, Oracle Financials (AP, AR, GL, FA), Tax, Travel, Country Governance & Management, Revenue Cycle Management, Sox Compliance etc.
  • Lead large infrastructure assignments by providing technical expertise in assessment, determination and recommendation of client\'s hardware and software solutions and overseeing the flawless implementation of the system with a thorough disaster recovery and business continuity planning.
  • Managed and supervised small teams comprising of System Analysts, System Engineers and System Architects both onsite and offshore for various projects of strategic importance to drive and manage an effective change.
  • Executed large consulting engagements through technology evaluations and strategic recommendations that drove significant chunks of maintenance costs out of the IT organization.
  • Exceeded client expectations consistently through timely project deliverables, meticulous follow-ups and candid status meetings throughout the life cycle of the projects.
  • Managed IT suppliers through vendor evaluations and license negotiations to integrate the various IT tools into the standard systems, processes and technologies.
  • Applied Lean Six Sigma to improve existing business processes and proposed strategic alternatives which are targeted to deliver atleast $150K of savings to the organization.
  • Performed cost-benefit analysis, benchmarked solutions, and effectively measured results against industry standards.

eCommerce Manager - COOP Sept’07 Feb’08
Confidential, Chicago, Illinois

  • Formulated and executed e-commerce marketing campaigns consistent with and supportive of the company\'s strategy and budget.
  • Closely worked with cross-functional teams and formulated strategic and tactical plans to achieve marketing objectives and improve the overall customer experience.
  • Managed all elements that go with a campaign from beginning to end, i.e., landing pages, banners ads, including graphic design, programming, database integration and overseeing technical issues and implementation.

Business Analyst Summer Intern Jun’07 Aug’07
Confidential,Schaumburg, Illinois

Motorola Financial IT Solutions is responsible to support, enhance and develop future strategies for the Motorola Finance Systems. These include Oracle Financials, The Global Data warehouse, The Hyperion/Essbase Reporting and Analytics applications, and ARIBA Indirect Procurement. My role here is to support and understand the Financial IT applications and organizations as a whole.

WebMaster and Documentation Manager Dec’05 Jul’06
Confidential,Chicago, Illinois

  • Provided e-Commerce Solutions and Enhanced the Online service
  • Designed the Content Management, CSS, RSS and Web Security and automation
  • Performed Market Research for the new processors & technologies to be employed and tested at LINDO.
  • Manages the Documentation and made sure that the technical features of LINDO\'s software gets presented to the outside world in a clear and attractive fashion
  • Identified and proposed new technologies that can help the company retain its supremacy in Optimization Software.

Member Technical Staff Mar’04 Aug’05
Confidential,Bangalore, India

  • Ported the Oracle database server onto the different Flavors of UNIX over different processors.
  • Assisted in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems.
  • Provided technical leadership to other software developers.
  • Specified, designed and implemented modest changes to existing software architecture to meet changing requirements.
  • Reviewed integration and regression test plans created by QA.
  • Interacted with QA and base development team about changes/problems in the code/product functionality and to ensure quality and consistency across platforms.

ACTIVITIES

  • Board Member, Chicago Health Executives Forum, 2008-2009
  • Member, American College of Healthcare Executives, 2008-2011
  • Mentor, Early Career Developer Network, Motorola, 2009 2011
  • Member and Volunteer, Asian Business Council, Motorola, 2008 2011

Skills

Program Management
Project Management
Resource Management
Budget Management
Supplier Negotiations
Strategy Management
Business Analysis
Requirements Gathering
Requirements Analysis

AWARDS

  • GE Above and Beyond Bronze Award for Imagination and Courage, 2012
  • GE Above and Beyond Bronze Award for Expertise, 2012
  • Motorola BRAVO! Award 2011
  • ACHE Chapter Merit Award 2008
  • CHEF Student of the Year Award 2007

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