Manager Resume
SUMMARY
Facilities Manager with experience in providing superior building services. Proven success in financial analysis, vendor liaison and building maintenance programs. Strong team leader skills in cross-training, customer service and problem solving matters as they relate to the daily operations.
EXPERIENCE
Confidential, Piscataway, NJ 2007-2009
Facility Manager- (Siemens Medical)
Managed Maintenance and Security Staff, supporting 410 office and manufacturing employees and $3M facility budget in a 100,200SF site. Served as liaison between service provider and client to ensure customer satisfaction levels.
- Accurately forecasted year end results to come in at or under 1% -3% of year end actual.
- Delivered customer satisfaction score for region.
- Actively participated in account wide bid process aimed at achieving customer savings initiatives for HVAC services, snow removal, security services and mechanical safety.
- Monitored vendor performance to ensure full compliance with standards established within the service agreement.
- Provided positive and prompt response to work order requests from client employees, all completed within assigned deadlines
- Prepared, coordinated and ensured Fire, Life safety and other Safety programs are established and documented as directed by senior management.
Confidential, Princeton, NJ 2004- 2007
Asset Manager
- Compiled all acquisitions/disposals of corporate assets ($3M) into IT Inventory Management System.
- Generated various business group reports/analysis as requested by senior level Management.
- Maintained the Asset Management Inventory System (Bar scan Database) for all installs, moves, adds, and changes of hardware assets.
Confidential, Piscataway, NJ 1987- 2003
Facilities/Manager of Planning
- Maintained four major facilities within central and southern New Jersey.
- Accountable for an operating budget in excess of 10 million dollars.
- Partnered with IT group to handle all aspects of project moves. This included the relocation and reconnecting of PCs as well as testing to ensure network connectivity.
- Developed and monitored all security procedures to be implemented within the guidelines as directed by Corporate Security.
Confidential, Newark, NJ, New England, and Hartford, CT 1981-1987
Manager
- Team Member for start up of new Airline out stations in Northeast Region.
- Acted as "role model" for successful new management training program designed to identify and develop potential leaders.
- Established and implemented first corporate marketing programs, using phone and mail communications to update local travel agencies of Airline schedules.
- Played key role in the planning and design for facilities, such as, Terminal C at Newark, NJ Airport.
Confidential, East Hartford, CT
English Teacher- Coach
- Media consultant, developed classes and workshops for teachers and students.
EDUCATION
- B.A., English and Education
- Coursework towards M.A., Mass Communication
CERTIFICATIONS/PERSONAL DEVELOPMENT
- Community Emergency Response Team, Plainsboro, NJ
- CBRE Certificate of Course Mastery in Electrical, Fire, Safety, Personal Protective Equipment