OBJECTIVE:

Challenging position utilizing my Software Development/Web Applications, Project/Program Management, Insurance, E-Commerce, Accounting/Finance, Consulting experience in a fast-paced corporation, travel and willing to relocate.

TECHNICAL EXPERTISE:

Platforms: UNIX, Java (J2EE), Windows 98/NT/2000/2003, 2005, 2007 and Linux
Web Technology/Servers: HTML, XML, UML, Web 2.0, JavaScript, IIS, JBoss, Apache and IBM Web sphere
E-Commerce: Commerce One, Ariba, Microsoft Commerce Server
ERP: Oracle, People Soft, Solomon, JD Edwards, Peachtree, GEAC Smart Stream and MAS 90
Database: Oracle, SQL Server and Sybase
Development Software: Visual Studio, Net Architecture, Visual Basic 2003 & 2005, Asp IIS and C# Sharp
Industry Standards: CMMI, PMI, ITIL, Phase Gate, Six Sigma, HIPAA and PHIN (Public Health Information Network)
Office Tools: GroupWise, Lotus Notes, Microsoft Suites - Project, Word, Excel, Access, Power Point, DOORS, Documentum, RMS, Hyperion Essbase, NIKU and Visio
Testing Tools: Mercury Win Runner and Test Director - Quality Center, Rational - RUP
Report Tools: Business Objects, Cognos, GEAC Report Writer, Crystal Reporting
Collaboration Tools: Microsoft SharePoint Portal, SharePoint Server 2007, Windows SharePoint Services 3.0, Support Central, SIR (Document Imaging Application) and Event Tracker

EDUCATION:

• Master of Science in Computer Science, Information Systems Minor
• Bachelor of Science in Accounting, Business Administration Minor
  

PROFESSIONAL DEVELOPMENT:

• Certificates in Sybase SQL Programming, Access Reports and Forms.
• Certificate in GEAC-Smart Stream Decision Support System (Report Writing) and Fundamental in Accounts Payable.
• Certificates in Microsoft Project 98, 2000, 2003 and Project Server.
• Certificate in Performance Management Functions (PMF).
• Certificate in HIPAA Basics and Security Modules.
• Certificate in Data Warehousing and Decision Support Solutions.
• Certificate in Microsoft E-Commerce Integration.
• Certificate in Fundamentals of ARIBA (B2B Supply Chain Solution).
• Certificate in Commerce One Fundamentals and Buysites Administration (B2B/B2C Solutions).
• Certificate in Managing Software Quality.
• Certificate in IBM Web Sphere Business Integration Modular and Developing Application.
• Certificate in IBM Essentials of Rational XDE-Java.
• Certificate in Enterprise Project/Resource Management.
• Certificate in Request for Proposal (RFP) Development.
• Certificate in ITIL/IT Service Management and Phase Gate

PROFESSIONAL EXPERIENCE:

Confidential Alpharetta GA 04/2008 - Present
Program Manager/Software Development Manager

• Handled the development of the SDLC product line of McKesson (Healthcare Providers Applications and EMR Solutions) - Working closely with other departments to meet the business unit\'s goals. Building and maintaining good relations with global sourcing team and Managing the performance and career development of the development team
• Was responsible for directing the activities of a software applications development function in a Healthcare Product company. Oversees the analysis, design, configuration management - release management-manual/automated builds, programming, debugging, and modification of computer programs for commercial or end user applications such as materials management, financial management, HRIS or personal applications products (e.g., spreadsheets, tax packages, SOW - Statement Of Work, Vendor Management and finance programs).
• Was responsible for testing and documentation during the project life-cycle. Analyzes and investigates applications engineering tasks and prepares design specifications (Use Cases), analysis and recommendations, Technical leadership and project management of program investments in application development, integration, and deployment of core business applications. Using SharePoint for Program and Dashboard Reviews for upper management.
• Handled operational management of all program resources: business analysts, system architects, programmers, technical writers, release engineer and test engineers. Management of 1st and 3rd party development (onshore and offshore) resources and contracts. Ensured adherence to system development of lifecycle standards, enforce process, OSS (Operations Systems Support) and standards compliance metrics.
• Developed master and project level, resource schedules with milestones and critical paths. Prioritizes and manages development and implementation of enhancements / changes
• Managed capital budget for application development and deployment related activities. Seeks ways to reduce application related costs and optimize performance of applications. Accountable to business for end-to-end application scoping, planning, development, integration and implementation. Handled and experienced with matrix organization and with globally distributed teams.
• Had hands on program management experience managing onshore and offshore delivery engagements managed projects with high level understanding of IT development practices with emphasis on HL7, EDI - 270/271, 835/837, AGILE, JAVA, Microsoft Technologies (ASP.NET / VB .NET/ C Sharp/ Delphi).

Confidential - Atlanta GA - 04/2005 - 03/2008
Applications Development Manager

• Was overseeing, coordinates, development and managed application software development projects and applications software support activities on a state-wide basis for the department. Evaluates new hardware/software technologies to improve services, system development, ORACLE (DATA LEAK) for DEFAC data issues.
• Handled the DEPLOYMENT of PIE Project (1500 users) on AGILE processes - Performance Improvement and Enhancement for Customer Service Support unit - Child Support Services with Web Sphere customer Center WCC/Infosphere solutions
• Monitors project work plans and schedules for the analysis, design, development and maintenance of application software (JAVA/VB DOT NET/VS DOT NET 2003 & 2005). Evaluates budget impacts of proposed application software system development projects (SDLC and RUP).
• Negotiates service-related contractual agreements with other State agencies and governmental entities. Participates on teams which research new technologies to improve service and efficiency.
• Soundly evaluates the degree of technical conformity of new technology and products to the department\'s technical architecture. Provides appropriate recommendations to upper management for technology acquisitions. Thoroughly reviews and develops contracts based upon vendor requests/proposals for time and services with consideration to mainframe costs, PC and network costs, time involved, etc. Creates and maintains a high performance environment characterized by positive leadership and a strong team orientation.
• Manages 50 resources with different development/configuration release management skill-sets. Maintains a professional, consistent, customer-focused orientation when providing application software systems and support services to internal and external customers. Adheres to applicable rules, regulations, policies, and procedures regarding the interviewing and selection of job applicants, hiring and discharging of personnel.
• Maintains technical competence and acquires knowledge of new technologies. Participates as a member of section or unit senior management team. Thoroughly reviews and authorizes charges for billable services according to contractual terms and conditions of RMS and ECONOMETRIX - HR application.
• Handles all knowledge of operating system control language(s), utilities, file design and databases and program testing techniques. Basic knowledge of Information Systems (IS) standards and their implementation. Working experience researching, RFP, analyzing and solving complex design and/or programming problems. Continues acquiring knowledge in the areas of project management, methodology, and software testing and client relationships.

Web Applications System Manager

• Responsible for Information Technology work experience of an increasingly responsible nature which involved planning, organizing, coordinating, coding and evaluating high level systems of large scale and critical Information Technology projects from conception to implementation.
• Applied technically advanced knowledge, skills and abilities in designing, developing and implementing computer based software solutions; demonstrating expertise in acquiring and applying knowledge of new technology and software development methods in Web Development, (J2EE, Web Sphere and Microsoft Dot Net Suites), OSS (Operations Systems Support), SDLC, RUP Experience, MS Office, Microsoft SharePoint and GroupWise.
• Managed Public Health by PHIN requirements projects (Public Health Directory- Statewide, EMS-Emergency Response Systems, SENDS, Vital Records and Injury Prevention Projects), DFCS-Adoption, Child Support and Mental Health, PEOPLESOFT projects. Effectively communicating resource needs and project issues to management in order to ensure appropriate project resources (30). Manager, development, surveillance, system, systems, performance, RFP, re-engineering, engineering, IT, SDLC, project management, software, Business Objects, web, XML, UML and modeling.
• Directed the development and implementation of changes as necessary to ensure that projects remain within specified time, cost and scope, while adhering to outlined quality objectives. Managing project issues, assessing project risk, and developing and managing risk mitigation strategies.
• Was responsible for selecting, implementing, and administering enterprise-wide content management system; web server and security administration; web programming and design; search engine optimization; performance and utilization reporting; leadership of cross-functional Web Team for Child Support Website

Confidential - Atlanta GA - 03/2004 - 03/2005
Project Director

• Established and maintained a tight working partnership with the business owners to provide high levels of business value .Manage multiple projects and multiple streams of project work simultaneously. Handled BILLING DEPLOYMENT for 175 locations (Global) from a Mainframe to DOT NET application. Report status, issues and risks to the Program Management Office - PMO as required. Handled Price optimization for all Manufactures.
• Established and managed to project quality and success metrics as defined in conjunction with On-Shore/Off-Shore Developments teams in Visual Studio 2003, JAVA and VB/C Sharp DotNet. Effectively communicate project status to management and keep business stakeholders informed of project status and all related issues. Manage and control changes in project scope while communicating impact to management and team on KRONOS upgrade.
• Identified, communicate and manage risks that may interfere with project execution or success.
  Maintain a working knowledge of AutoTrader.com applications, ISO, product suites, customers facing WEBSITE and reporting capabilities. Manage team workload, assist with the definition and prioritization of upcoming projects, define appropriate staffing, develop and manage project budgets .Proactively work to identify and resolve issues. Continuously monitor development process and proactively work to identify and resolve issues.
• Ensured appropriate project documentation (DOCUMENTUM) is produced. Develop and mentor a team consisting of business and matrix resources. Manage both direct reports and matrix resources as appropriate
  Track and monitor resource time on projects and use historical data to estimate resource requirements for future projects. Hired resources as required for project work.

Confidential - Atlanta, GA - 06/2002 - 02/2004
Business Consultant-Healthcare

• Supported the Georgia Multi Health Plan Network project (State Of Georgia) throughout the life-cycle of methodology for development, reengineering and implementation of the web portal for Georgia MHN phase 1 and phase 2 Membership Enrollment/Eligibility which brings in commercial claims, Medicaid, Medicare processing functionality.
• Supported the IBM Web Sphere to integrated Web development environment, Web site teams can collaborate, create, assemble, publish, deploy, and maintain dynamic, interactive Web application.
  Working experience of Global Delivery Model (Onsite/Offsite Model) Familiarity with CPT, HIPAA, UB92 and ICD9 codes and processing exception Claims.
• Handled project management of HIPAA, Development of Financial Sub-Systems, Reporting Repository Functionality, entering and maintaining project work plans, management of producing project deliverables such as baseline documentation, Statement of Work (SOW), Change Management Requests, Design Specification Document (DSD), RAD (Requirements Analysis Document), monitoring work based on Quality Assurance and Quality Control Plans, assisting in the development and monitoring of standards, managing correspondence tracking issues (Issue Logs) request management processes and disaster recovery/contingency plans.
• Assisted in Registration of Web Portal building for State Of Georgia health-plan, ONYX (Event Tracker), IVR (Interactive Voice Response Systems), Medicaid and Medicare.
  Expert on document management, web publishing, imaging (SIR), Documentum, workflow applications, open systems environments and Web Application development.
• Handled system development life cycle methodology, conducting and assisting in the requirements participating in external business design of system, application policy consulting, and client liaison methodology, serving as an interface between end-user, technical development team and Vendors. Providing commercial claims processing expertise, generation of test plans/data on Mercury Test Director and serves as a liaison between ACS and client during User Acceptance testing. Development of Business and Use Cases in RUP methodology. Conducting of training session for project staff, generation of training manuals and establishing policy and procedures for commercial claims processing.
  

Environment: Oracle (Financials), JD Edwards, Java, Visual Studio 2003, MS Excel, MS Access, MS Project, Visio, Unix, Java, DOORS, Mercury Test Director, Documentum, MS PowerPoint, and NIKU.

Confidential - Atlanta, GA - 10/1999 - 12/2001
Lead Web Project Manager

• Managed multiple full life-cycle projects from conception thru implementation both On-shore/Off-shore developments teams and utilized Project Management Institute Methodology (PMBOK). This includes all phases of Project Management and Business Analysis activities such as facilitating JAD sessions, Statement of Work (SOW), RFP, Project Charter, Change Management Request, requirement gathering, estimating, creation and monitoring of work plans, construction of detailed programming specifications, user acceptance testing and implementation.
• Developed strategic plan and strong relationship with clients for E-Commerce /Supply Chain projects. Responsible for project resources (30) Direct and indirect Sourcing, goals timelines and budgets. Acts like a liaison between technical and functional teams.
• Conducted technical reviews on multiple projects and evaluating new technologies with client methodology processes.
  Projects (SDLC) including KRONOS (Payroll), JD Edwards (Payroll and General Ledger), Commission Statements for 600 Account Executives, PEOPLESOFT and 3rd party software like EC Outlook, (ARIBA) and Commerce One, and log storage and tracking systems. Vendor bid/management/selection and Interface development, COGNOS drill down Utilized PMI/UML Methodology with Tollgate processes for business specification relating to the projects. Utilized Access and SQL server for report generation integrate with PeopleSoft (SQR) Financial packages.
• Assisted in the Unified Modeling Language (UML) incorporation/module selection such as templates, groups/attribute identification and selected standards to support the corporate initiatives. Experience in determining project scope, scheduling, and budget, work plans planning, controlling information technology implementation projects and fostering business relationships with clients.

Environment: Oracle, UNIX, MS Project, ABT Workbench, NIKU, PowerPoint, Access, Visio, and FrontPage during the project lifecycle.

Confidential - Atlanta, GA 09/1997 - 10/1999
Senior Project Manager

• Managed requirements gathering for development in design of Billing, Data Warehouse Systems, E-Commerce, Payroll/Budget, IVR (Interactive Voice Response Systems) and SMART On-Line Order Tracking systems (OSS), Oracle Pricing and Bellsouth Dot Net website.
• Managed the SMART Billing process including full life-cycle (SDLC) with Tollgate process - tie-level support and Commission Assessment- Statements for 3000 Sales personnel to view their commission On-line (Real-Time). Designed and developed systems and processes that allow SMART orders to be entered and tracked via Intranet.
• Prepared and distributed of a formal a ‘Request For Proposals’ (RFP’s), Rational Rose Use Cases and ‘Return On Investment’ (ROI), Statement of Work (SOW), RFP, Project Charter, documents to meet the needs of the project’s activities. Identified Legacy systems and data to be converted to the new Data Warehouse on SQL server. Development of OLAP and Data Mining techniques.
• Worked closely with QA on testing and detect tracking. Developed code control and release procedures for full process control from development, QA and UAT. Developed and hands-on managed configuration management policies and procedures for very large-scale projects with multiple development paths utilizing CMVC tracking on defect resolutions.
  Development of SMART Billing Use Cases and participated in the approval process of additional Use Cases. Project managing deliverable in Web Object Applications of design, development, integration, quality assurance (QA), Data Warehousing systems, Bellsouth Customized Expense System and applying the BellSouth Corporation/UML methodology and PMI (PMBOK) life cycle processes.
• Produced user manuals and training users on the implemented applications. Utilized Access, Excel, and Visio, MS PowerPoint for presentations. Assisted in Mission Critical Y2K applications, Disaster Recovery and testing including Routers, Hubs and other telephony systems. Gathering requirements for analysis, architecture and implementation processes of Year 2000 (Y2K), Committee. Weekly status reporting to Steering Committee and other senior executives.
  Developed the preliminary system analysis deliverables including the conceptual and functional data models.
  

Environment: MS Project, Documentum, Remedy, MS Project, Workbench (NIKU), PowerPoint, MS Word, Access, Visio, FrontPage, Oracle , Excel during the project lifecycle.

Confidential - Atlanta, GA 09/1994 - 08/1997
Business Analyst/ Project Manager (Consulting/Contract)

• For Columbia/HCA Hospitals Project developed an Oracle Database for Price Modeling and claims processing. Provided management of project resources, goals, and budgets for client projects and responsible for all aspects of application development including project planning and tracking (MS Project), ABT Work Bench, budgeting and resource allocation for 26 employee.
• Monitored the Medicaid billings and payment of providers. Analyzes Medicaid financial data to provide or arrange for the provision of technical assistance to providers and to identify relevant policy issues.
  Performs provider reviews to determine compliance with Medicaid billing practices, policies and procedures. Serves a primary liaison for providers’ executive staff and/or billing staff on fiscal issues related to Medicaid billing, policy and procedure issues.
• Was responsible for gathering requirement for analysis. Utilized Excel, PowerPoint, Access, Word, Visio, MEDIC, Oracle applications and SQL based on UNIX and SQL Servers to design queries. For Assurant Group Formerly American Security Insurance Company project, Supported MSA and Dun & Bradstreet (M-series) Systems. Designed and troubleshot queries and reports. Maintained fixed asset system on JD Edward, Solomon systems, mortgage files, tax and unclaimed property filings. Maintained reconciliation of all Budget and Operating Accounts. Utilized Excel, Access, and Word and ProComm systems. GEAC-Smart Stream Accounts Payable, Decision Support (Report Writing)
  Maintained the inventory database with all assets (equipments). Updates all actual and forecast budgets and publish on the intranet. Created project work-plans using MS Project, ABT Workbench for issue tracking and resolution process for resolving project related issues.
• For Iron Mountain Corporation Project responsible for a system conversion from AS/400 Billing/AR to Safe keeper Mainframe Billing System (Lockbox), Reengineering, End-user Training, and Business processes.
• Maintained the JD Edwards general ledger, budget and labor databases. Develops the labor budgeting techniques, and labor analysis strategies in the facilities services industry, Client Tax, PeopleSoft Financial, JD Edwards, Fixed Asset, Payroll and Human Resources (Time and Attendance) Projects. Successfully managed general labor analysis and personnel/payroll processing within a KRONOS environment. Participates in the setup and execution of new sites and performs studies to identify optimal labor management to operational and financial management.
• Served as a liaison between IT and Finance departments. Daily interaction with upper management to negotiate project budgets and timelines. Prepare project reviews, conduct JAD and RAD sessions. Assisted End-Users in system testing, training. Development of work-plans using MS Project, ABT Workbench and PowerPoint presentations.
  Manages twenty (20) employees, which includes Programmers, Network Administrators, Architects, Business/End-Users, Operations Team and Steering Committee.

Environment: Java, Oracle Financials, MS Project, ABT Workbench, KRONOS, PowerPoint, MS Word, Access, Visio, FrontPage, Excel during the project lifecycle.

Confidential - Atlanta, GA 08/1991 - 09/1994
Accounts Payable/Accounts Receivable Systems Coordinator

Confidential -College Park, GA 12/1988 - 7/1991
Office Manager/ Senior Accountant

Confidential - Atlanta, GA 05/1985 - 12/1988
Accountant

ASSOCIATIONS:

Confidential
MEMBER OF Confidential
MEMBER OF Confidential