SUMMARY

• Highly - skilled IT project management professional with nearly 10 years of experience in a broad range of management and IT positions.
• Expertise includes project management, cloud ERP implementations, CRM implementations, resource management, and finance.

PROFESSIONAL EXPERIENCE

Sr. Technical Project Manager

Confidential

Responsibilities:

• Lead Project Manager for Infor M3 implementation
• Cross functional project throughout entire organization
• Cloud based (single tenant, multi-tenant in the future)
• AWS lead provider
• Own relationship with AWS, Infor Cloud Services, Avalara Cloud Services
• Lead migration of on premise COBOL data to AWS Holistic management of ERP,
• Ecom Platform, EDI, MDM, Credit Card, Gift Card, Shipping, Retail data being consumed by AWS with the help of internal and multiple 3rd party partners
• MDM project running in parallel to clean all data for customers, items, addresses, and wholesale (Prophecy software)
• Integrations with WMS, Avalara, Ephesoft, Proship, Demand Plus, Streamserve
• Management of multimillion dollar project budget
• Management of weekly, monthly, quarterly budget
• NARVAR
• Process Development
• Business Rules & Logic Development
• Configuration Set Up
• Customer Survey
• Order Tracking
• International Shipping
• Reporting and Forms
• User Roles
• Resource management of more than 30 employees between Operations, Finance, Customer Service, IT, and Warehouse
• Manage stakeholder communication with direction from CEO and Chair
• Daily Updates
• Weekly Burn
• Futures forecast
• Ownership of compliance testing for shipping firearms and explosives from a state to state, county by county, and international law

Sr. Project Manager

Confidential, West Des Moines, IA

Responsibilities:

• Project plan creation
• Resource allocation (onshore and offshore 80+ members)
• Architecture, Dev, QA, Delivery
• Budget ($2,195,000)
• Labor Cost
• Material Cost
• Annual Cost
• Confidential
• Manage stakeholder communication from Direction through CEO
• Daily Updates
• Weekly Burn Rates
• Ownership of partner testing with 3rd party consumers
• Creation of new project status update templates

Global Project Manager

Confidential, Des Moines, IA

Responsibilities:

• Lead project manager and business analyst for the implementation of Infor Warehouse Mobility bar coding system (paperless warehousing)
• 8 locations
• $500,000+ implementation
• Seamless tie with Infor M3
• Directly effects company profit at a global level
• Fully integrate with Infor M3 & DMP
• Lead ground up implementation of SharePoint and Office 365 in North America
• Lead project manager and business analyst for new global CRM tool implementation (vendor management, budgeting, ROI, user stories, stakeholder planning)
• $1,200,000+ implementation
• 800 employees effected globally
• Manage teams of 5-25 people, both internal and external employees
• Create worldwide budgets and manage worldwide enhancements of Infor Warehouse Mobility moving forward
• Interview and hire vendors for SharePoint, Warehouse Mobility, and CRM
• Creation of Kemin’s first business requirement document templates
• Facilitate meetings with 8+ business units covering 8 countries
• Recreated monthly financial reports for the owner of Confidential
• Lead project manager for the automation of our worldwide financial binder

Confidential, West Des Moines, IA

Business Analyst

Responsibilities:

• Created detailed business/functional requirements for an Unclaimed Property insurance regulatory initiative to align technology across multiple levels to support reporting regulation
• Created process flows and responsibility swim lanes to identify input/output steps and deliverables to support regulatory requirements
• Created use cases to identify responsibilities for staff and technology to support regulatory requirements
• Captured discrepancies in current business requirements prior to filing documentation to state and federal authorities - resulting in 50,000 dollars in savings for Confidential
• Facilitated meetings in person and remotely with cross-functional and multi-layered staff to elicit requirements and direction
• Created and utilized transitional requirements to combine Life and Annuity insurance requirement documents to provide context and consistency
• Worked with management to realign resources to prevent development staffing issues

Project Manager/Data Analyst, West Des Moines, IA

Confidential

Responsibilities:

• Managed 13 client portfolios (communication with client, data imports and exports, testing, detailed descriptions of client needs, coordinating project timelines)
• Review backlogs, daily scrums, and operate with 1-4 week sprints
• Provided project oversight to team members and management to assure we were within agreed upon contract terms for implementations and upgrades
• Assured status reports, meeting minutes, and risks are timely communicated after daily touch base meetings
• Architect system functionality to build out a customizable platform for new clients to administer their employee benefits
• Developed XML configuration files used to import and export sensitive employee data in a production environment
• Performed follow up with the client to ensure that the system is working properly and make changes when needed
• Developed a new Work Breakdown Structure for our expanding team to help maximize productivity by eliminating duplicating efforts of individuals working on the same project.
• Completed all data transfers for numerous company acquisitions. Each time this was completed it was a billable task of dollars
• Created Concept of Operations (COO) documents used to manage contract deliverables during implementations of clients

Confidential, West Des Moines, IA

Systems Administrator/Business Analyst

Responsibilities:

• Completed risk analysis on hardware, software, and timelines for a ground up build of an international contract
• Pushed new content to servers in 1 week sprints
• Daily scrums to discuss content being developed
• Provided smoke testing of newly pushed data upgrades in a Linux environment
• Coordinated stress testing with QA team of 8 members, with an emphasis in trying to overload a newly built system
• Composed weekly status reports with precise deadlines from our development staff. These were used by our IT director and other middle ware administrators
• Facilitated meetings between groups of stakeholders ranging from 5 - 25 staff members, both in person and over conference lines
• Created project timelines for development staff in Microsoft Project and held weekly sit downs to ensure everyone was on track
• Implemented LDAP and CAS in our Confidential system. This included managing my own technical requirements and management of timelines and financial risks
• Developed the LMS learning center for the Confidential in the UK from the development through production environments
• Installed SAS Grid over a 10 day working period
• Installed SAS 9.3 in Linux, Windows, and Solaris environments
• Published 5 key contract chapters for in Confidential t and out Confidential t hospitals in cooperation with strict timelines through Confidential and Medicaid Services including business, system, and technical requirements
• Managed timelines and team members for the implementation of software on international contracts all of which were started within the same quarter

Confidential, Des Moines, IA

Operations Analyst

Responsibilities:

• Created SQL reports for management in Confidential
• Acted as the main contact for the CLAO MIS team. In this role I would assist in networking, system, and other hardware issues for a group of 1000+ employees
• Assisted with the SharePoint upgrade and integrated users onto the SharePoint site.
• Resolved a backlog of 300+ IT issues
• Mastered the LIS underwriting tool to assist with troubleshooting and system outages