Project Management Consultant Resume
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SUMMARY:
An experienced leader who helps organizations and their employees improve effectiveness and customer satisfaction, while regaining passion and commitment to excellence.
CHRONOLOGICAL EXPERIENCE:
Project Management Consultant
Confidential
Responsibilities:
- Increased clients’ speed - to-market and product quality by them in Agile and scrum project frameworks.
- Raised customer satisfaction ratings and adaptability to changing requirements by fostering rapid adoption of a consulting firm’s Agile methodology.
- Controlled project costs and schedules in Massachusetts and Tennessee state agencies, to align them with each state’s legislative mandates.
- Expanded job opportunities for 20 women in Saudi Arabia, them in project management for job placement in a financial institution.
Procurement and Project Management Consultant
Confidential
Responsibilities:
- Improved cost tracking and control of federal capital projects, leading contracting offices to use performance-based and cost-incentive contract vehicles.
- Lowered risk exposure of sole-source contract s, federal employees on independent government cost estimating skills in compliance with Secretary of Defense initiative.
- Ensured mission success of government programs by developing measurable performance standards and tracking quantified value of work performed using Earned Value Management.
- Standardized project management processes and competencies across government agencies to improve estimation and contract administration.
Process Improvement Consultant
Confidential
Responsibilities:
- Created first-ever portfolio management processes, clearing five-year backlog of work requests and allocating resources only to projects most likely to return value.
- Increased revenue by $1.2 million in a three-month period as the Agile product owner on a shopping cart abandonment email project; original projections had been $1 million over twelve months.
- Mentored all levels of company in talent management, from C-level executives to new supervisors, focusing on positive reinforcement and creating wins.
- Reorganized the engineering department into Agile scrum teams, solving problems with product quality, employee motivation, schedule overruns, and end user satisfaction.
- Improved market credibility by creating, championing, and enforcing processes that allow only high-quality products to reach customers; reduced bug reports from 120 per week in 2014 to 8 during the same week in 2015.
- Saved time and improved product quality by leading teams to create measurable, testable user requirements.
Project Leader
Confidential
Responsibilities:
- Led team of 27 new hires through onboarding, including skills in project management, Agile, Java, network architecture, cloud-based services, presentation skills, and corporate policy; team completed a competitive final project, creating a retrospective tool for virtual teams.
Project Management Consultant
Confidential
Responsibilities:
- Enforced project management orders across 10,000 employees and 90,000 contractors, in order to remove the agency from the GAO oversight “watch” list and ensure compliance with federal laws for cost tracking and control.
Senior Program Manager
Confidential
Responsibilities:
- Created and applied requirements and project management processes for IT departments in the Industrial and Commercial Bank of China and China Construction Bank.
- Helped Confidential regain market credibility during a failed attempt to automate baggage handling at Denver International Airport; improved realism of project estimates and thoroughness of risk management processes.
Senior Project Manager
Confidential
Responsibilities:
- Drove higher sales of e-commerce products by standing up a new entrepreneurial business unit within Confidential, and by creating and championing that unit’s portfolio management process.
- Built and managed Confidential ’s new e-commerce consulting team; performed talent gap analysis, hired and led 25 employees to develop individual plans and complete them within 6 months.
- Managed projects for financial institutions and retail companies implementing e-commerce for the first time.