Principal - Organizational Change Management And Program Management Office Resume
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SUMMARY:
- Led cross functional teams to successful outcomes for $1B large scale projects for industries in Automotive, IT, Retail, Healthcare, HR, Transportation and Government for teams in IT, Marketing, Planning, Purchasing, Finance, Engineering, Design, Manufacturing and Sales.
- Part of a PMO that guided 26 PMs, managed 50+ suppliers, and various client resources of all levels to accomplish project tasks, while meeting cost and timing requirements
- Implemented the first Global Confidential HR Digital HCM SaaS system to over 300,000 employees in 113 countries within 14 months, while leading the OCM PMO.
- Managed PM / OCM team that coordinated and trained over 2,000 NYC Police, Fire and EMD personnel on the new 911 system for over $1B project.
- Created first Computer Aided Design Group in Confidential Marketing, Sales and Service Division
- Presenter to over 300 attendees at Confidential conventions on OCM and Adoption Success
SKILLS AND TALENTS:
- Executive Leadership Project Portfolio Governance Technical Management
- Business Strategy Portfolio Prioritization PM Tool Development
- Global Team Leadership Resource Planning Technology Upgrades
- Global Change Management Strategy & Execution Process Improvement
- Stakeholder Commitment PMO / OCM Budgeting Financial Reporting
- Qualitative Analysis Risk Management Methodology Imp
- Organization Culture Methodology Development Project/Feedback Tracking
TECHNICAL EXPERTISE:
- GSAS / IAM
- Catia Confidential, CAM, CAE and PIM leadership and Confidential Designer
- Microsoft SharePoint, Project, and Office Suite
EXPERIENCE:
Principal - Organizational Change Management and Program Management Office
Confidential
Responsibilities:
- Empowered and led practice team members, project and organizational change managers through innovative direction.
- Managed project relationship with Client HR Vice President and extended HR teams
- Developed specialized scope and delivered training, communications and change management collateral and activities to exceed client’s expectations while managing Confidential OCM team.
- Created OCM strategy/plans for many customers which lead to 90% customer satisfaction rates.
- Created training for global use and communications by roles to provide consistent messaging.
- Lead all OCM engagements, RFP submissions, demonstrations and Discovery Workshops
Confidential
OCM PMO
Responsibilities:
- Managed cost, quality & timing of all OCM PMO deliverables and OCM coordination for largest Global Implementation at the time with Confidential and Confidential resources
- Facilitated OCM HR Executive global team members for Confidential, Confidential and APJ to ensure project progress, consistency and issue resolution
- Aligned budget, timing and quality metrics with the Global Project Confidential PMO including project strategy, configuration, testing, pilots, and rollout
- Created repeatable processes to ensure efficiency and consistency that resulted in 94% timing accuracy, and 86% customer satisfaction results at Go-Live
- Presented at Confidential Altitude, 2014, along with Vice President and Practice Technical Principal
Master Level Program/Project Manager/OCM Lead
Confidential
Responsibilities:
- Consultant for large scale projects in Government, Technology, Automotive, Transportation, Retail, Healthcare and HR, largest equaling over $1B
- Managed up to 26 PMs, 50+ suppliers, and various client resources of all levels to accomplish project tasks, while meeting cost and timing requirements
- Mentored Change Management, Agile, Six Sigma and ITIL to promote efficient projects
- Lead OCM Training, Communication and Change Management deliverables
- Notable project outcomes/implementations:
Confidential
Responsibilities:
- Led Expedition Manufacturing and Dealer Channel Programs and Teams pertaining to Cost, Quality and Timing; consisting of SME’s from marketing, planning, purchasing, engineering, manufacturing, finance, sales, and supply base (50+).
- Conducted Program Directional Letter ( Confidential ) reviews with accessory, base program, manufacturing and marketing teams.
- Obtained prototype parts, coordinate installation and presented final vehicles at Steering Team Meetings and shows.
- Re-engineered Dealer Channel timeline deliverables by leading an 11 member team by use of Six-Sigma Methodology.
- Acting PMO Business lead for Vehicle Personalization Accessory Tracking ( Confidential ) system, ensuring in corporation of Program Management deliverables, enhancements, testing, funding and created all system training.
- Managed Internal Organization for Standardization (ISO), Sarbanes Oxley Process and Annual File Review ( Confidential )
- Daily use of Worldwide Engineering Releasing System (WERS) and Teamcenter Engineering (TCe) to ensure consistency
Global Program Manager, Organizational Change Lead
Confidential
Responsibilities:
- Developed and integrated Accessory Product Development specific business solutions for global activities (Repair Product Planning-RPP and Confidential Performance Group-FPG) in North America, Europe, Asia Pacific and South America
- Performed global analysis of division’s Business Processes and Requirements. Participated in over 24 facilitated process analysis global sessions with Confidential IT, UGS (technology solution provider), business customers and suppliers. Finalized critical business requirements, technology touch points, implementation strategy and Deployment roadmap.
- Enabled capabilities in Product Data Management (PDM), Visualization, Methods, Training, Systems support, Confidential and CAE.
- Established Marketing, Sales and Service first Confidential Authoring Group. Developed and deployed the supporting methodologies, implementation strategy and integration with corporate product development processes.
- Hired, trained and supervised Confidential resources, while managing corporate methods and aligning department practices.
- Managed Supplier Integration with 50+ suppliers in the US and Canada, educating them on PLM and Confidential .
- Participated in the global deployment of more than 20 technology and process re-engineering initiatives.
- Chaired Global Committees including Cross-Trustmark integration strategy for ( Confidential ) and Global Product Development Systems ( Confidential ) to develop global standards/methods/processes.
- Evaluated and proposed use of advanced systems including PDV, ECAD, VSPortal, TCe, and Confidential for MS&S needs.
- Represented Marketing, Sales and Service in numerous corporate forums, ensuring alignment of divisional requirements and technology re-engineering initiatives; C3P-Next Generation, Global Product Development system ( Confidential ), Generic Physical Architecture (GPA), Integrated Product Structure (IPS), OEM discussions on Supplier / PMI OEM Confidential synergies.
- Led Initiative to in corporate Team Center Community ( Confidential ) with Accessory suppliers to participate in interactive design reviews by chairing strategy meetings, collecting business requirements and testing of the system.
Design Engineer
Confidential
Responsibilities:
- Designed automotive component parts for both Pre-Program and Component Design on numerous vehicle programs.
- Led several corporate initiatives creating methods, procedures and processes for 600 Body Confidential designers in Confidential Authoring Forums to ensure global standardization.
Illustration Designer
Confidential
Responsibilities:
- Created electrical and chassis illustrations for Manufacturing Plant installation process
- Part of a transformation effort for resource reduction from 90 to 6 internal team members
- Created methods / procedures for Confidential data converted to illustrations for outsourced resources