SUMMARY:

• A senior strategic, creative, problem solver collaborating with business, IT, and UX teams to concept early product vision and develop new internal and external products using Big Data, machine learning, artificial intelligence, predictive analytics, Internet of Things, Smart Cities, Blockchain, situational intelligence, and sentiment analysis.
• Lead vision, definition, and delivery of Proofs - of-Concept for business approval, UX design, IT development, change management, and training support.

TECHNOLOGY EXPERTISE:

Adobe, Alfresco, Alteryx, Amazon Web Services, Attivio, Autonomy IDOL, AquaLogic Interaction Portal, Bit Stew Big Data, Box.com, C#, Cloudera, Confluence, Day Software, Documentum, Drupal, Endeca, ESRI, FAST Search, Google Search Appliance, Google Street Maps API, Google Business Apps, Grid Director, Hadoop, HDFS, Hive, IBM WebSphere, iGloo Social Intranet, IBM Journey Designer, Impala, Interwoven, iRise, Jira, Jive, Liferay Portal, MATLAB, Marketo, Microsoft SharePoint Portal, Microsoft Office 365, Microsoft ASP.Net, Microsoft Word, Microsoft Visio, Microsoft Excel, Microsoft 365, MVC, OpenText, Oracle WebCenter Portals Content Mobile and Social Media, Oracle E-Business Suite, Oracle 11g, Oracle Universal Content Management (UCM), Oracle WebCenter, Pig, Python, R, SAP, SamePage.io, SquareSpace, Slack, Sterling Commerce, SOA, Socrata, Splunk, SQL, Tableau, UpTrends, Vignette, Web 2.0

RECENT CONTRACT WORK EXPERIENCE:

Confidential

Co-founder / Product Manager / Data Architect, Oakland, CA

Responsibilities:

• Facilitated discovery and vision workshops using design thinking, user interviews, online surveys, historic data, and open data to develop future state personae, journey maps, and predictive data models to unify cross-functional leaders in healthcare, community, technology, and government around shared technology solutions.
• Educated stakeholders and developed data-driven, GPS-enabled, decision making applications for Oakland constituents, government, healthcare, and housing organizations to see, assess, and understand real-time intersections where interventions could prevent lead poisoning and asthma attacks inside individual housing units.
• Built proofs of concepts using real-time data and reviewed with all stakeholders to gain approval and move POCs from staging to production environments for business use, training, and user adoption.

Confidential

Sr. Information Governance Program Lead / Product Manager, Sacramento, CA

Responsibilities:

• Accountable to CIO for best practices around vision, definition of business and IT product roadmaps, and implementation plans for enterprise Microsoft SharePoint and Office 0365 product introduction.
• Facilitated weekly workshops with Confidential to understand business needs and build concept flows, functional requirements to enable business capabilities, and define intra-departmental data governance model to support business objectives while securing business intelligence.
• Identified scope of the Governance policy, co-created and drafted business cases with Confidential and IT leadership, created personae-based job aids, developed and delivered product functional specifications for 30 Confidential, delivered user training on business intelligence, and collaboration services for business and IT.

Confidential

Sr. Telematics Product Manager, Walnut Creek, CA

Responsibilities:

• Accountable to Chief Innovation Officer leading LOB executives to concept early product vision and roadmap functionality for a Confidential, Big Data telematics, user behavior tracking and analysis platform to monitor second-by-second membership driving behavior in order to monitor and learn more about individual drivers to then design incentive programs to modify user behavior and reduce the total number of insurance lawsuits.
• Utilized journey maps, epics, personae designs, user interviews, market research, telematics data, competitive analysis, SWOT, and design thinking to create business, functional, data, and IT requirements for signoff.

Confidential

Sr. Business Architect / Product Manager, Menlo Park, CA

Responsibilities:

• Accountable to CIO for enterprise vision, business architecture, information governance, and IT deployment of information governance model using Microsoft SharePoint and Office 365.
• Provided best practices to Confidential and IT, facilitated mind mapping workshops to elicit business requirements, created personae-based use cases to help Confidential understand technical capabilities, interviewed and conducted online surveys to identify business and cybersecurity requirements, co-created information and data governance processes and policies, created user journeys, data migration plans, content publishing and archival workflows, and content migrate roadmap to clean data and consolidate three separate Intranet portal installations into one.

Confidential

Sr. IT Solution Architect / Product Manager, San Francisco, CA

Responsibilities:

• Accountable to Enterprise Architecture Solutions group to ideate and co-create product roadmap and IT solutions for a new real-time, geospatial, earthquake emergency response system to automatically calculate risk, assess damages, project costs, numbers of lives affected, and deploy the required number of Blue Trucks, EMR vehicles, and first responders to exact locations in predicted need of assistance immediately following 3.5mg+ earthquakes in Northern CA.
• Collaborated with Confidential in Geosciences, Gas, Electric, Hydro, and Nuclear to capture data, algorithms, and damage models for new Solution Architect and planned strategy to migrate into new geospatial, Smart Grid-based, Industrial Internet of Things, Digital Data Utility.

Confidential

Sr. eCommerce Platform Product Manager, Hercules, CA

Responsibilities:

• Accountable to Global Head of eBusiness for Biorad.com selling Diagnostics, Clinical, and Life Science products and responsible for early product ideation and roadmap for a new eCommerce system utilizing Big Data, machine learning, predictive data modeling, and real-time customer sentiment analysis, to increase sales, prevent cart drop-offs, improve search, and shorten sales lifecycles.
• Collaborated with Confidential in Advanced R&D, Product Development, Manufacturing, Supply Chain, Marketing, Content Creation, and User Experience to define business goals, capabilities, and IT solutions to support Business Architecture.

Confidential

Sr. Architect / Product Manager, Oklahoma City, OK

Responsibilities:

• Accountable to Oracle VP Public Sector Sales to engage cross-functional OK state executive Confidential from Public Safety, Confidential, Homeland Security, Highway Patrol, Attorney General, and Education in mind mapping, journey mapping, and epic storytelling to ideate and create Proof-of-Concept product roadmaps for interoperable Public Safety systems. Using Big Data, machine learning, artificial intelligence, predictive crime modeling, sentiment analysis, incident management, live video streaming, voice translation, and evidence management to create a state-wide Confidential system for use in all counties, cities, and municipalities.
• Engaged SMEs to understand business challenges, data deficiencies, and personal safety issues in order to co-create new products to keep the public and law enforcement safe during natural disasters and criminal events.
• Created graphic novel storyboards to illustrate user journeys and personae of real SMEs living and working inside the comic strip using technical Proofs-of-Concept to grow user understanding and validate business architecture and technical capabilities used to build the real, Confidential Strike Team vehicle fleet for the state of Oklahoma.