SUMMARY:

• Self - sufficient Product Manager with strong technical skills, high ownership and hands-on leadership. I am a product person who puts energy towards growing and enhancing meaningful products and services. What motivates me is the prospective of applying different sets of professional & technical skills I have learned so far to build meaningful products.
• I have extensive experience in Agile and Scrum software development methodology, which includes gathering and defining software requirements, creating user stories, working with multiple cross- functional teams (on-shore and off-shore) from business to development to QA and training.
• Achievements: Gained client credibility under adverse circumstances, managed the logistics of parallel onsite-offshore execution and teams, implemented large complex projects.
• Functional/Application area includes e-Commerce, Content Management, International Trade, Supply-
• Chain Management, Credit Reporting, Product Catalog, GPS database, online solution for customers’ advertising and Customer facing web applications.
• Areas of expertise: Product Management, Project Management, Product Development Life Cycle management, Team Management, IT Strategy, Cost Reduction

PROFESSIONAL EXPERIENCE:

Confidential, CA

Product Manager

• Defined user requirements in terms of User stories and acceptance criteria. Created the As-Is and To-Be process flow diagrams for the Metadata and Operational Data tracks
• Worked with the Engineering / UX teams to build the product in an agile environment
• Conducted the end of Sprint demo / playback to users to solicit feedback
• Prioritized product enhancements, triaged bugs and update / own the product backlog.
• Conducted detailed requirement sessions to understand problem statement from business partners and derive product requirements, user stories and success criteria
• Implementation of automated contract testing of the APIs to increase availability and consistency of the APIs.
• Leading peak readiness activities for Black Friday and Cyber Monday. Provided recommendation to provision new infrastructure to meet aggressive Business SLA’s.
• Drive business goals of GCP cloud migration ( Confidential ) into vision; road map and release plan including concept sprints.
• Lead cross functional projects and teams delivering innovative technology, services, and/or functionality
• Responsible for project, financial and resource planning, scheduling, and administration.
• Installed and configured MapReduce, HIVE and the HDFS; implemented CDH3 Hadoop cluster.
• Created Cassandra tables to load large sets of structured, semi-structured and unstructured data coming from UNIX, NoSQL and a variety of portfolios.
• Supported code/design analysis, strategy development and project planning.
• Created reports for the BI team using Sqoop to export data into HDFS and Hive.
• Assisted with data capacity planning and node forecasting.
• Collaborated with the infrastructure, network, database, application and BI teams to ensure data quality and availability.
• Administrator for Pig, Hive and Cassandra installing updates, patches and upgrades.
• Lead testing efforts including functional and user acceptance testing, test plans, and test cases.
• Ensured each sprint includes a Definition of Done and all team members understand and agree with it
• Facilitated Scrum of Scrum sessions across dependent teams, identified and tracked key dependencies
• Protect the scrum teams from interference and changing priorities during the sprint
• Tracked and communicated team velocity and sprint status reports (e.g. burn down/up chart) to the team and
• Management.
• Maintained relevant metrics including cycle time, milestone progress that help the team see how they are doing
• Facilitate teams identify and implement action items from retrospectives
• Designed and data modeled the complex database of Product Catalog, which was a core of Capstan’s
• Global Supply Chain Management System.
• Implementation of test data automation framework for Catalog, Price, Promotion, Offers, Inventory Data and improve speed of delivery from 14 days to 3 days.
• Refactoring and migration of the Catalog Search (SOLR) Platform to GCP to deliver personalized search and seamless user experience.
• Loading of data using docker containers in GCP integrating with CICD pipeline.
• Refactoring the internal and Akamai caching process for the webstore, which directly contributed to improved user experience and revenue.
• Refactoring of CI/CD pipeline to increase speed of delivery and reduced cost of delivery of the software.
• Collaborating with the Architect, Product Manager and Sr. Developers in the team to triage and help resolve production issues as soon as possible and maximize product usability for Business.
• Resolving technical blockers, defining standards and implementing those to help drive innovation and modernization work required to improve the availability, scalability and usability of the product.

Confidential

Project Manager

• Inception, POC, design and implementation of automatic process that creates various customer profiles using the master data and shared those with various downstream applications to reduce test execution time in production and deliver consistent and stable personalized Loyalty experience to the user.
• Worked with Product Owner to develop, groom and prioritize the backlog and ensure healthy backlog
• Coordinated sprint ceremonies - Sprint planning, Sprint Review, Retrospectives, Daily Standup and Release
• Planning meetings
• Interfaced with cross functional teams through entire project lifecycle to remove the impediments for the team
• Drive business goals into vision, road map and release plan including concept sprints.
• Ensured each sprint includes a Definition of Done and all team members understand and agree with it
• Refactoring overall user experience for Kohls Charge Card holders through customization of offers (Your Price), add more self-help feature for Loyalty/ELITE customers, improved response times by 15% for ELITE Customers.
• Built a roadmap to simplify technology stack of Confidential ’s Loyalty Platform, which eliminated operational inefficiencies, and management of various legacy pricing and loyalty applications.
• Analyzing and resolving production issues.
• Creating and implementing standard for development best practices, which helped, eliminate defects and stabilize the platform.
• Working with the Architects to understand the proposed architectural changes and implement those.

Confidential, Sunnyvale, CA

Product Manager

• Product lead for next generation ecommerce platform enabling marketplace business on Confidential . Focus includes supplier/seller portal, product classification, and product groupings service.
• Responsible for platform feature development for content ingestion, product matching using machine learning, content selection and search & discovery features.
• Lead product requirements, product roadmap & planning for multiple new features.
• Manage project deliverables (Business Analysis, Requirements Gathering through User Stories, Work Breakdown Structure, Design, Application Development, Quality Assurance, Testing, Documentation ),
• Time, People (team management), Risk, Communication (team members and stakeholders).
• Participate in Architectural Design and Code reviews.
• Integrating Hadoop with Active Directory and enabling Kerberos for Authentication in compliance with Apple security standards, ensuring integrity, auditability of the platform.
• Building data quality framework to detect and self-fix bad data in the system, which eliminated errors during model creation.
• Designing automated and easy to extend test framework to validate accuracy of recommendations and eliminated multiple user experience related issues.
• Leading the effort of troubleshoot production issues related to data ingestion pipeline and worked with the PDM to strategize tactical and strategic fixes required to improve the usability of the platform.
• Lead testing efforts including functional and user acceptance testing, test plans, and test cases.
• Facilitated Scrum of Scrum sessions across dependent teams, identified and tracked key dependencies
• Protect the scrum teams from interference and changing priorities during the sprint
• Tracked and communicated team velocity and sprint status reports.
• Maintained relevant metrics including cycle time, milestone progress that help the team see how they are doing
• Facilitate teams identify and implement action items from retrospectives.
• Installed and configured MapReduce, HIVE and the HDFS; implemented CDH3 Hadoop cluster.
• Created Cassandra tables to load large sets of structured, semi-structured and unstructured data coming from UNIX, NoSQL and a variety of portfolios.
• Supported code/design analysis, strategy development and project planning.
• Created reports for the BI team using Sqoop to export data into HDFS and Hive.
• Assisted with data capacity planning and node forecasting.
• Collaborated with the infrastructure, network, database, application and BI teams to ensure data quality and availability.
• Administrator for Pig, Hive and Cassandra installing updates, patches and upgrades.

Confidential, New York City, NY

Technical Lead/Project Manager

• I was responsible for building Big Data Advance Analytics Platform which provides insights to grow client’s business through media advertising/campaigns served through multiple channels. This platform required several changes in the Architecture and Design and Implementation, to meet the business goal of rapid onboarding of new customers using different data sources. Used AWS technology stack which comprises of S3, Redshift DB, Map Reduce Framework

Confidential, Dallas, TX.

Sr. Software Engineer

• As a Sr. Software Engineer, I was responsible for migrating the customer data from Confidential &T’s platform to Frontier’s in-house platform. Worked on a customer data migration program which helped to move former Confidential &T customers in Frontier footprint. Using various tools and techniques such as Data Modeling, Informatica, SQL.

Confidential, Foster City, CA

Sr. Software Engineer

• As a Sr. Software Engineer, I was responsible for reengineering the analytic platform for Playspan payment app. The payment application used by VISA proprietary payment gateway and integrated with various social media and gaming sites like Facebook, and Zynga. Goal was to build an efficient Analytics platform to capture specific user games data based on monthly conversion rates by user.

Confidential, South San Francisco, CA

Sr. Software Engineer

• As a Sr. Software Engineer, I was responsible for refactoring the pricing system for government programs. BP CAP Project (Best Price Corrective Action Plan part of Healthcare Reform Act aka Obama Care) to ensure government programs like Medicare and Medicaid get the best price on popular Drugs so as to reduce cost, increase affordability to the greater population.

Confidential, San Ramon, CA

Associate Software Engineer

• Confidential &T U Verse or Project Lightspeed is an corporate initiative to provide Video (IPTV) Voice over IP (VoIP) and High Speed Internet Access services (HSIA) aka Triple Play to over 95% of US population. I was working as Technical Lead for design, implementation and testing following components of light speed SDP (Service Delivery Platform-Responsible to perform customer provisioning), VSDA (Video Services Data Administration) uDAS (UVerse Data Access Service) which has three components DExTr - ETL, (Data Extraction & Transformation), CODIE - Webservices component (Consolidated Data Integration Engine), Datamart - DB component. Amdocs, Fusion Works. Worked on following component of uVerse using ETL tool Informatica, SOAP API.

Confidential, Jersey City, NJ

Unix System Administrator

• Confidential, is an online realtime portfolio management system, which operates on UNIX based platform. It’s an outsourced product of Confidential . The system contains more than 85000 listed equities, corporate bonds, and convertible bonds.
• Database of APL contains indices and exchange rates. Each day Confidential APL processes over two million accounts, opens hundreds of new accounts, and processes tens of thousands of trades for over 350 clients. With Confidential APL, fee-based program sponsors and asset managers can manage all of their products utilizing one ASP-based solution. One of the highly visible project I worked in Confidential was the Charles River Trading System(CRTS). Production Support for our client Merrill Lynch. The system is available throughout the business day for sending orders and receiving execution prices. As a Unix System Administrator, I was responsible for
• Creating user accounts and job scheduling on Rational Clearcase.
• Resolving client production issues and trading issues through Peregrine
• Communicating with Clients and Account manager to resolve trading and production issues
• Monitor production backups in Autosys
• Proactively monitor hardware, application and batches via dashboards (Autosys
• GUI, BigBrother) and alerts to identify and troubleshoot issues.
• Act as a liaison, often working with cross-departmental teams to ensure resolution
• Perform root cause analysis on issues that lead to implementation of processes to
• Aided clients in troubleshooting FIX connectivity issues and session- and
• Setup Dell servers, workstations and rack system clusters, for various client related production tasks.
• Coordinated Code Migration from MS-Visual Source Safe to Rational Clear case.
• Maintaining Assets on the Peregrine Asset Management System.
• Assisted with maintaining the availability of the Confidential network resources related production tasks
• Responsible for over 25 production NT servers including email (4), Web (3),
• Clearcase (2), Development (4) and file (4) servers. Provide LAN and WAN connectivity to 4 US offices.
• Administered user accounts for Network, VPN, Email, and VSS, PVCS.
• Configuring and maintaining VPN accounts for staff and clients using Checkpoint Secure Remote.