PROFESSIONAL SUMMARY:

• Experienced Program Manager with deep expertise in managing program with wide scope and changing needs, highly adept in leading teams of Scrum Masters to define the Program scope and form development PODS. Agile Coach with hands on Agile, SDLC Cloud/DevOps experience coaching co - located and spread out teams. Proven ability to interface with Customers, Supplier and Vendors managing continuous delivery worked by collocated and distributed teams.

AREAS OF EXPERTISE:

• Technical Program and Project Management leading the development of Micro services-based business applications, CI/CD pipelines
• Deep expertise in obtaining SOX Compliance CI/CD pipelines and financial application
• Agile/Scrum Methodology, Test Driven Programming, Rapid Application Development.
• Development and Rollout of a DevOps/RM Framework for code journey from DEVINT, QA, Staging thru Production, Micro Services.
• SDLC experience spanning Planning, Requirements Development, Design, Implementation & EOL.
• Development using Java Technologies, LAMP stack, .NET with Oracle, MS SQL, MySQL, Cassandra etc.
• Multi Tenancy SAAS Application Development.

TECHNICAL SKILLS:

• JIRA (Greenhopper, Confluence)
• Rally; Team Foundation Server
• MS Project; Planview
• .NET
• LAMP
• J2EE
• XML
• JIRA
• Vagrant
• Docker
• Ansible
• Puppet
• Enterprise Jenkins
• SVN
• GIT

PROFESSIONAL EXPERIENCE:

Technical Program Manager

Confidential

• Make structural changes to the Programs to re-formulating Platform Engineering, On-boarding, Architectural and Support Teams
• Coach and lead Confidential waterfall development teams to adopt Agile software development methodology
• Engage with business and IT managers to lead the digital transformation of the Organization
• On-board Companywide IT and Business Applications
• Drive the transformation of legacy Supply Chain Applications
• Develop a new hybrid CI/CD Pipeline as a Service with Kubernetes management support on the AWS and Azure clouds
• Manage and oversee the performance and growth of the CI/CD technology team

Agile Coach & Program Manager

Confidential, Dallas, TX

• Coach a cross functional (Development + Release Management) team to develop and roll-out an automated Continuous Delivery pull transaction processing platform incorporating the movement of mobile and desktop software application from the DEVINT environment to QA to Staging and thru to Production. Technologies used are Python, J2EE, PHP, Google Cloud Engine Docker and Ansible etc.
• Coach the team to conduct a successful Inception to identify the architecture and create initial set of stories for the new automated framework.
• Coach the team to conduct a follow-on inception for the Infrastructure Virtualization Layer, the Automation Layer, the Environment Config Layer and the services Layer.
• Also managed the daily Scrum of the new scripted workflow development; responsible for facilitating infrastructure stories liaising with the Google team for the deployment of the application in the Google Cloud platform.
• Provided Scrum Master services for the BUYYR web services SaaS delivery team to white label the BUYYR dot com platform for Large Retailer omni Channel eCommerce services delivery integrating Supply Chain Management, Accounting, Business Analytics, CRM and SCM modules from established ERP vendors.

Sr. Manager/ Agile Coach & Scrum Master

Confidential, San Jose, CA

• Project Inception kickoff.
• Classroom and informal coaching of Agile development.
• Story writing.
• Story mapping techniques.
• Release plan estimation and development.

Scrum Master:

• Recognized as the top Scrum Master by the Management and Development Teams in the Cisco Cloud Foundation Organization to coach and lead DevOps focused Scrum Teams delivering Micro services based software components.
• Managed the Cisco Cloud OPS team utilizing Agile Kanban Framework for the delivery of Cisco cloud services to large Telecom and Enterprise Customers including
• British Telecom
• Novartis
• Philips Healthtech
• Philips Lighting, etc.
• Led the Cisco OpenStack and Compute teams to develop and deliver on the CIS 1.0 business requirements. Key responsibilities include managing daily standup, facilitate review and prioritization of the backlog, support periodic releases to production and coach team members to adopt Agile discipline in daily work. Conducted several Story Pointing TOI sessions and coached the team to start assigning Story Points to Kanban board work log such that the team Velocity can be measured and benchmarked. Responsibilities also include maintenance of the JIRA Project board.
• As part of the CIS OpenStack Scrum Master Role, led a combined Cisco and Red Hat cross functional teams to evaluate the RabbitMQ stability issues, identify enhancements, and plan selected enhancements for development. Got recognized by the Cisco CIS Management Team for the successful completion of the RabbitMQ stability Project.
• Led the Network Edge, Edge Security and Telemetry teams to develop and deliver the newly reconstituted Cisco Cloud Foundation MVP targeted for Jan 31, 2017 release.

Confidential, San Francisco, CA

Agile Transformation Coach

• Performed the Company’s Business transformation by the legacy and new technologies development and testing teams to adopt and practice Agile.
• Worked with offshore development providing solutions for the BI development.
• Managed development team utilizing legacy Mainframe, OPEN source and BI technologies, provide guidance in story writing and execution against prioritized requirements.
• Acted as a SPOC (Single Point of Contact) for all Scrum Teams.
• Provided thought leadership for the web applications and online user experience best practices, based on relevant experience with industry leading ecommerce firms, including online catalogs, storefronts, and customer journeys.
• Participated in estimation and project planning meetings.
• Conducted estimation meetings & planning meetings.
• Supervised the offshore development processes and make sure that they meet the standard.
• Facilitated learning through Active and Passive on the job coaching.
• Active classroom Agile Coaching; Overt and Subtle 1 on 1 Agile Coaching.
• Team Building activities with different audiences.
• Conducted Daily Standup Meetings.
• Facilitated Backlog Grooming Sessions; Facilitate Iteration Planning Sessions.
• Managed SOS - Scrum of Scrums.
• Facilitated Iteration Open/Close Session.
• Facilitated Retrospective Sessions.

Confidential, San Francisco, CA

• Performed several roles from Management of Sprint execution encompassing several Scrum Teams to actively leading the Confidential ’s Fraud and Risk Team during all phases of agile development, testing and push to production.
• Initiated PlaySpan’s Agile Sprinting and manage its overall day to day execution.
• Facilitated the Scrum of Scrum Sessions and manage the daily bug triage.
• Developed and report Sprint over Sprint quality metrics.
• Facilitated the computation of Sprint velocity.
• Identify tactical risks and propose mitigation strategies.
• Managed overall sprint but backlog.
• Support QA and Release Management Teams to push Sprint to production.
• Provided daily Sprint status report.

Localization SCRUM Master

• Successfully led Confidential ’s Central Fraud System (CFS) Team Services Team thru all phases of agile development, testing and push to production.
• Conducted Backlog Grooming, pre commit and commit sessions.
• Developed Common Services Team Sprint overall Sprint Capacity Plan.
• Conducted daily Stand-up sessions and manage team blockers.
• Worked with the Product Owners to develop and prioritize user stories for subsequent sprints.
• Scheduled and managed Sprint demos.
• Facilitated end of Sprint retrospective and ensured key learnings are incorporated.
• Lead the Confidential initiative to update CFS Risk Model; key activities include:
• Developed the design documentation depicting the current state and future state of PlaySpan’s Central Fraud System
• Developed detailed execution plan for the remediation of the CFS Risk Model
• Currently managing cross functional teams across PlaySpan to implement the PlaySpan CFS Risk remediation plan
• Lead the Confidential initiative to move CFS data from Verio into Equinix:
• Developed the execution plan for moving CFS data from Verio to Equinix and presented the plan to the Confidential Infrastructure team.
• Discussed data move need (PII vs. non PII) data with the infrastructure team and provided documentation that supported the non PII data collection from Verio.
• Currently managed cross functional teams across PlaySpan to implement the CFS data move from Verio to Equinix.

Confidential, San Francisco CA

Scrum Master Home Page POC

• Managed Confidential .com Home Page POC Project by partnering effectively with a sharp Engineering Manager and a detail oriented Product Owner.
• Managed Sprints (user stories and bugs) using Rally.
• Supervised and facilitated weekly production build process.
• Managed Change Request process for pushing candidate releases into production including 2012 Black Friday release.
• Effectively worked with many of Confidential ’s cross functional teams including Confidential Labs.
• Effectively conducted Daily Scrum, Sprint Planning, Backlog Grooming, Review and Retrospective sessions.
• Technologies included Java with Spring Framework; HTML 5, Cassandra DB etc.
• Successfully conducted Confidential ’s Front End Migration Program’s Scrum of Scrums.
• Localization SCRUM Master Item Pricing & Ship Pricing
• Successfully led Confidential ’s first true Agile Project thru the Inception Process; Item Inception activities included: Pre inception checklist development/execution and Inception Kickoff; Item Pricing Backlog development (EPIC with Atomic Stories) using iterative Story walk-thru techniques; High Level Design development using iterative design walk-thru sessions; Stories Estimation and Backlog Prioritization; Development of Project Issues and Risks register; Development of Project dependency matrix; Development of Item Pricing Release plan.
• Kicked off Agile development of Confidential ’s Item price supporting more than 10 million items.
• Worked with the Infrastructure groups, got the DEVINT, QA and production environments built for Item Pricing.
• Managed the design, development implementation and integration of the various Foundational Stories including: Object Model development; DB Schema design and implementation (Oracle); Ingestion APIs; Item Pricing Service API.
• Integration with Item Setup/Orchestration API.
• DAL Integration.
• L2 Cache Integration etc.
• Participated in Scrum of Scrums of get the Blockers resolved and dependencies delivered.
• Managed cross functional stakeholder expectation.
• Utilized the discipline of Agile Methodology of Daily Scrums, Sprint Planning, Backlog Grooming, Review and Retrospectives currently delivering Confidential ’s next generation Item Pricing Service MVP.

Confidential, Seattle WA

Program Manager

• Led a team of 12 Local and Wide Area Network Engineers to Program Managed the transformation of Philips OneWAN network across North and South America transforming over 700 sites
• Gathered the requirements for development of the support portal supporting Philips sites Globally
• Led a team of UI/EX developers to build the front-end of the Philips Support portal
• Worked with the vendors to integrate the APIs into the Support portal to extract network and equipment stats from over 2000 routers
• Managed the Tier 2 and Tier 3 support teams
• Kept detailed documentation for audit compliance

Confidential, Dallas, TX

• Managed the Project Life Cycle planning of a comprehensive an eCommerce Solution utilizing Agile and SCRUM methodologies.
• Worked with product owner(s) and other stake holders to define project constraints and developed a quality Sprint Plan using Rally.
• Effectively facilitated the capturing of business and technical requirements by means of user stories.
• Acted as a proactive partner with product owners subject matter experts to provide guidance and recommendations in building a scalable global solution.
• Managed the translation of user stories into concrete technical development priorities thus creating prioritized product backlog.
• Monitored and managed the teams and made sure that each member provided optimal value in the team by upholding disciplined Agile manifesto and practices.
• Provided the critical communication link between the teams, product owners and the stakeholders.
• Utilized backlog tracking and task definition logs to measure the performance and quality of deliverables, thereby suggesting changes and corrections that significantly saved on development costs.
• Managed release plans, iteration plans and project budget.

Confidential, Dallas, TX

Project Manager

• Managed the Ordering of the wireless core network and access switches from European manufacturing locations
• Managed the hosting and testing of the equipment in Carrier Facilities and also in NEBS testing Labs in the US
• Managed the test result collection, distribution and validation by Confidential internal teams and several Telco Customer.
• Interfaced with the Telco Customers and provided accurate communication and distribution of project information to all appropriate team members and stake holders.

Confidential, Dallas, TX

Project Manager 

• Using Confidential ’s SDLC methodology lead a combined team of 30 designers, developers and testers to build, test and deploy Confidential ’s multi-tier National Sales Tracking (NST) Application - the NST Application provided Confidential the ability to capture, track and monitor retail store sales. Technologies used were Microsoft .Net/C#; Oracle, Mercury Test Suite; Web Services (SOA) Microsoft Visio and Microsoft Project etc. Key responsibilities included:
• Managing the Analysis Phase for the development of a comprehensive set of Requirements Documentation which comprised of the following modules:
• Use case based Functional Requirements
• Data Requirements
• Constraints/Interface Requirements
• Confidential Domain Requirements, and
• Requirements Traceability Matrix
• During the Design Phase worked with a team of Application, Database and Infrastructure teams in developing NST Application and Deployment infrastructure Design
• Managed the development of Master Test Plan comprising of:
• Developed the baseline project development and testing plan
• Managed the day to day development of the NST Components and subsequently Integration testing of these components.
• Facilitated the User Acceptance and Pilot Testing and subsequent worked with the Release Management Team to roll-out the NST Applications in several phases across the United States.