SUMMARY:

Innovative Health care IT leader and executive, with 20 years of experience managing global teams at Confidential companies. Vital member of teams conducting strategic planning, developing products, implementing systems, improving management processes and operations.

WORK EXPERIENCE:

Confidential

Sr. Project Manager

• Implemented net new Health care Cloud Suite ERP for a leading hospital in Portland, Oregon
• Led Partnership alliance program integrating health care program of Infor with a top 4 consulting firm
• Participated in development of offshore Center of excellence Lawson ION and HRSD program.
• Implemented Infor Health care HRSD Cloud suites at Lee Memorial Hospital.
• Implemented Infor Health care HRSD Cloud suites at Lifespan Health care system
• Implemented Infor Expense Management software at University of New Mexico
• Implemented Lawson/Infor SCM. MSCM and contract Management ERP system at PeaceHealth
• Implemented Lawson/Infor SCM, MSCM ERP system at University of Utah and Sutter health.
• Upgraded the Infor Healthcare financial solutions, including Infor Lawson Enterprise Financial Management, Infor Dynamic Enterprise Performance Management Budgeting & Planning modules (d/ EPM), Infor Expense Management (XM), and Infor Approve Continuous Monitoring at Baptist Memorial Hospital system.
• Created and maintained project charter, project plan, financial controller, IRAAD and Project Schedule
• Maintained and reported on status dashboard and presented it regularly to C level executive of various hospitals. Transition SharePoint site.

Transition Program Manager

Confidential, Stockton, CA

• Led transition of IT work and staff from Onsite to 24/7 support - offshore model.
• Created and maintained project charter, project plan, IRAAD and Project Schedule
• Created and organized Confidential to AllScripts transition dashboard and transition SharePoint site.
• Conducted close to 60 session of Knowledge transfer shadow session between onsite and offshore teams in 3 weeks.
• Led daily standup of Confidential IT staff (DHIT).
• Managed/facilitated hiring of new staff and interview of currents staff members from DHIT.
• Conducted GAP analysis state of DHIT - Current state vs Future state and AllScripts standardization process.
• Led a hospital wide analysis of current state and created documentation and workflow with help of SME's
• Created Service desk training program for Level 1 and level 2 SD team mates.
• Created service desk workflow and workbook for level 1 support team
• Conducted post transition review, lesson learned and handoff activity.

National HCC Program Manager

Confidential, Torrance, CA

• Led HCC Medicare Gap analysis effort with consulting team
• Implemented net new Lawson ERP 9X health care suite.
• Organized National council program for HCC Medicare teams in 4 states
• Worked on revenue cycle dashboard creation and improvement process
• Managed teams throughout the SDLC process in and onshore/offshore setup including working with vendors
• Managed program using SharePoint server, MS Project and Clarity system.

ACA and Medicare Program Manager PMO

Confidential, Long Beach, CA

• Developed and implemented ACA(Obamacare)(Health Insurance Market Place) program in 9 markets
• Managed Medicaid Medicare Duals eligibility program for Enrollment, Premium billing and call center teams.
• Worked closely with State and Federal healthcare agencies to monitor changes to guidelines impacting projects.
• Led a team of 8 BA's for enrollment and billing team working on more than 120 Business requirement documents
• Implemented Medicaid expansion project 2014 in 7 states.
• Managed Salesforce CRM enhancement project to improve Medicaid and Medicare enrollment process
• Build relations with key vendors and facilitated Build vs. Buy decisions with key stakeholders.
• Worked closely with Mergers and accusation teams
• Led QNXT healthcare enhancement & PCP Assignment project due to Federal and State regulatory changes
• Managed SDLC process using scrum and waterfall with onsite/offshore teams.
• Managed program using SharePoint server, MS Project and Clarity system.

Project Manager

Confidential, Westlake, CA

• Led various project to improve the transfer of Home Mortgage loans to Sub-servicer and Servicers.
• Managed the development and deployment of several new products for Bank's Portfolio / Held for Investment (HFI) small balance ($200K to $5M) multi-family real estate balance sheet portfolio lending program.
• Led creation of DataWarehouse quality test bed using InfoSphere for data validation of 2.5 million loans
• Managed documentation imaging improvement projects for commercial and home real estate Mortgage.
• Participated in development of Technology Strategy for various Legacy Asset management teams
• Developed Quality testing stimulation and data validation module using InfoSphere
• Managed EDI project for SBO2000 sub servicer transfer and Portfolio Servicing Group.
• Build relations with key vendors and facilitated Build vs. Buy decisions with key stakeholders.
• Managed program using SharePoint server, MS Project and Clarity system.

Program Manager- PMO

Confidential, Louisville, KY

• Led various enterprise IT project leading various team across the Confidential in commercial, Medicare and Pharmacy area
• Co-Led CMS Medicare Enrollment Audit program working with 22 ends to end Medicare team IT and Business teams with a budget of $11 million
• Part of Confidential Infusion 2009 leadership program with continuous training in business across Confidential .
• Lead various CRM enhancement projects from pre-sales to proposal stage
• Led Datawarehouse testing teams - Medicare, using Manual, Automation and load testing methodology
• Led project management team for Medicare fraud auditing project improving collection by 25%.
• Participated in pilot agile scrum projects and led rollout effort to other areas via IT PMO
• Managed end to end Medicare enrollment process enhancement projects - working with Paper, Electronics and Agents stream of enrollment teams.
• Managed project using Scrum and Waterfall Methodology.
• Managed projects impacted by ICD 10 and new HIPAA regulation
• Worked on revenue cycle dashboard creation and improvement process using various EMR systems.
• Managed EDI project for ODI and INS series transaction.
• Managed program using SharePoint server, MS Project and Clarity system.
• Worked closely with Federal and State health care regulatory organization such as FDA, CMS, CDC
• Worked as Enterprise Project Manager on Various Pharmacy Benefit Management programs.
• Represented PMO for development of various corporate wide Technology Strategy

Project Director and Strategic Consultant

Confidential, Sandersville, GA

• Developed IT strategy, RFP for Electronic medical records & presented information with Georgia State department to receive grant for EMR
• Conducted work flow analysis of patient-providers interaction & tracked process of generating a clean bill
• Created revenue cycle dashboard and improved collection cycle process using Keene EMR systems.
• Assisted & reported to CEO and board of directors in restructuring effort of the hospital and develop various business strategies.
• Implemented Keene EHR system.
• Designed database server for receiving claim information from Health Insurance Company.
• Launched Cloud based data management and documentation services.

Project Manager

Confidential, Newark, DE

• Participated in migration of 15% of the team's operations to India and managed initial hiring and staff training.
• Managed quality system of Global Equity Risk & Derivative Technology supporting daily trade of $1 billion.
• Led a global team of tester and coordinated risk and option trading testing efforts
• Conducted analysis of swap, derivative trading and risk management working with traders and other business units.
• Worked with Various global teams to resolve the QA and UAT testing environments issues
• Managed various batch processes, developed automation test scripts using Quick Test Pro & VB script.

Confidential, Armonk, NY

Project Manager

• Led global software testing team of 15 members both offshore and onsite by supporting implementation of an innovative reinsurance project with 20%-time efficiency and 15% resource efficiency.
• Developed and maintained various financial, accrual, risk management, benefits and claims reports, reporting $4 billion of life and health business
• Participated in selecting vendors, hiring and coaching new hires for the client's projects.
• Responsible for creating test planning, estimation and execution of testing for IE system level testing and more than 120 Business Object reports.
• Managed the migration of the Informatica ETL server 5.1 consisting of 500 mappings to Informatica 7.1. Re-architected the mappings to optimize for speed, recovery and parallelism.
• Tested EDI INS transaction projects.

Confidential, New York NY

Project Manager

• Played key role in M&A activity by implementing systems for a smooth transition of knowledge.
• Supported financial processes to carry large-scale credit card, gift card and other transactions worth $2 billion.
• Conducted business analysis and triages of existing reports in RUBI to identify gaps.
• Designed staging, Operational data storage and data warehouse models.

Program Analyst

Confidential, Houston, TX

• Participated in health informatics projects to link electronic medical system with pathology informatics system.
• Implemented Telemedicine project to link remote county clinics.
• Managed bioinformatics lab and automated aspects of genetics research by developing algorithms to improve microbial genome sequencing process by 30%
• Undertook projects to improve reports generated by an electronic medical records system.

System Analyst

Confidential

• Developed Cartridges a module, for pay via phone secure the financial transaction.
• Programmed using Java beans to interact with the merchant's database and encrypt the information.
• Developed JSP templates to in corporate paybox in merchant site.
• Created communication module that interacted with the LHL encryption server.
• Analysis of database designing and managing database.
• Implementation of the database classes in Java language using JDBC
• Designing database query for updating insertion and retrieval of data Using JDBC