SUMMARY:

• PMO Manager, PMP - certified with 15 years of experience in Program & Project Management in Manufacturing, Aerospace, HR and IT industries.
• Core strengths include strategic planning and transformations, operational excellence, design thinking. Strong experience in executive reporting.
• Extensive experience in all areas of project management including Planning, Executing, Budget Management, Stakeholders, Risk & Change Management.
• Senior Implementation Manager for Complex and Global Business & IT Initiatives including global transformations and outsourcing with delivery on time and within budget
• Recent experience includes serving as a Senior Implementation Manager for Global Transformation programs (24$-40$ Million) resulting in organizational change.
• Proven track record to bring unhealthy projects that have strayed from their original baseline back to health with complete customer satisfaction
• PMO Lead Trainer & Coach for project management processes, tools and methodology
• Senior Business Analysis skills include Value Stream Mapping, requirements collection and tracking, research and documentation of business processes

PROFESSIONAL EXPERIENCE:

PMO Manager

Confidential

• Manager of Program Management Office responsible for Programs & Projects’ execution and IT Portfolio
• Project Management Center of expertise for all business functions
• Build relationships with functional executives and execute PMO Roadmap
• Transformation Program Manager for major $28 Million transformation priority initiative within Global Business Services that would result in a major geographical footprint and insource/outsource model change.
• Senior Implementation Project Manager for a $40 Million Global Recognition Platform to 68,000 employees across the globe. Duties include but not limited to management of global communication, scope, quality, time, risks and issues. In addition to controlling the project via change management methodology.
• Operational Excellence Project Lead utilizing lean methodology/ DMAIC/Design Thinking and operational excellence tools on multiple projects to introduce efficiencies and improve processes
• Business Analysis, Requirements collection and documentation.
• Lead Project Management Coach/Trainer. Created and delivered training on multiple Project Management topics and methodology. Created and delivered project management templates to be utilized across PMO.

Senior Project Manager

Confidential

• Led and facilitated collection of requirements from project stakeholders, business partners and product line managers
• Developed project schedules, including resource allocation plans, costs, risks and issues and entered all data in the Clarity Tool.
• Led daily and weekly scrum/status meetings with project team members to collect completed/remaining work, issues, risks and help needed.
• Tracked and reported team hours and expenses on a weekly basis.
• Tracked committed funds and managed project budget variances.
• Applied Change Management process for project scope and cost changes.

Senior Project Manager

Confidential

• Responsible for end-to-end execution of government transformation initiative for UIA (Unemployment Insurance Agency) to outsource mail print operation from Detroit to Lansing.
• Collected and documented specifications required to transition print, insert and mail business processes and systems from current Detroit location to Lansing.
• Facilitated the effort to create SLA (Service Level Agreement) between Unemployment Insurance Agency and Lansing Operations center.
• Coordinated development of new operational plans for new business processes and systems
• Overall accountability for all aspects of project and the deliverables included within the project lifecycle. This includes but not limited to the management of scope, time, resources, quality, communications, risk, and stakeholders.
• Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers.
• Performed risk management by: identification, assessment and mitigation. Ensured timely escalation of risks, issues and help needed to project sponsors
• Directed development of test plans, testing of new processes, systems and changes to existing processes/systems that are impacted by the transition to ensure integrity and quality of the deliverable
• Coordinated the development of business process and system test scenarios. Documented and tracked testing progress and documented testing errors and issues in problem log. Coordinated with project test team in analyzing and resolving problems
• Coordinated communication between business, technical and operational teams members of the Unemployment Insurance Agency and DTMB

IT Senior Project Manager

Confidential

• Responsible for $6 Million transformation initiative that comprised of multiple corporate change initiatives
• Developed & executed project plans during all phases of project lifecycles: requirements collection, design/architecture, procurement, testing, training and deployment of IT solutions using SDLC methodology.
• Directed cross functional teams (Infrastructure, Application, Procurement, and Business) to achieve project targets in terms of cost, schedule and scope.
• Tracked project budget against spend
• Worked closely with HR Director & staff for communications& change management

Program Manager & Team Lead

Confidential

• Program Manager for the Tooling Department: assigning priorities, creating department schedule, and delegating duties to staff
• Hired and managed two project coordinators and one project expeditor
• Established standards, processes and procedures based on PM best practices and developed common project management templates and processes for the Tooling Dept.
• Managed complex projects including transformation initiatives such as Offload and Onload Programs, 747-8 & 787-9 airplanes
• Acquired project resources by working with functional managers or externally contracted resources
• Created, tracked and managed project budgets and schedule against baselines
• Managed Risks & Issues with project teams. Developed mitigation and recovery plans as required for projects completion
• Managed third party vendors

Program Manager

Confidential

• Served as Program Lead for the Boeing Canada (747 Metal Bond) Program & Rolls Royce
• Maintained and tracked Program “Health” by coordinating with Resource Managers from Manufacturing, Quality, Procurement, Scheduling and Purchasing functions
• Organized daily reviews on site, and prepared recovery plans
• Reported projects status (delivery, quality, accomplishments, areas of improvements, forecasts) internally and externally
• Assigned working priorities for manufacturing and material planners.Provided manufacturing leadership to hourly employees to manufacture and process components during late deliveries

New Product Development Project Lead

Confidential

• Designed, assembled, and modified Electrical Systems for multiple projects on transit buses
• Provided project leadership to integrate, install, test, and troubleshoot new Electrical Systems on the Coach