Sr. Configuration Management Specialist Resume Bethesda, MD - Hire IT People

SUMMARY:

Supported PMO Office team; defined core competencies for potential outsourcing for various in - house operations. Used formula’s and budget practices to deliver management reports. Followed industry Best Practices and recommended COTS software for the purposes of out sourcing software, hardware and data center operations. Experience supporting (WBS) for Project Management Institute Body of Knowledge (PMBOK) practices. Developed process and procedures, schedules, tracked budget, CRM, operations management and provided human resources management.

TECHNICAL SKILLS:

Microsoft Office products including MS Project, Share Point, Word, PowerPoint, Excel, Office 2000, Windows 95, 97, 98, 2000, e-Gov, Visio, NT, E-Mail, and Outlook, HIPAA/508 Compliance Standards, Security

HP Service Center Manager, BMC Remedy, IBM Tivoli, CMDB, ITIL v.3, Database Management, File-Aid, Spreadsheets, Project Metrics, Earned Value, Aldus, Access DB, PeopleSoft (People Tools 1 & II, SAP, SAS, RPG, DOS, BASIC, TSO, ISPF, OS2), Remedy, Tivoli, Visio, Agile Scrum

Unix, HP Sun Spark/Solaris, Oracle 9i, Oracle 11i, IBM, AIX, IBM 3090, 370-135/15520, 4300, COBOL, Burroughs, Data General, Digital VAX, Wang, Entrust, Windows 2000, CA-7, Windows NT 4.0, Lotus Notes, InfoMan, Netview, ITIL, Windows Server, Unix, DB/2 SQL Server

Service Center Network Monitoring, Oracle, WordPerfect, Novell, Basic Telephony, HP Open View, Windows Server, Unix 9i & 11i, DB/2 SQL Server

PROFESSIONAL EXPERIENCE:

Sr. Configuration Management Specialist

Confidential

Supported FAA NAS Web CM Program. Provided services to support Enterprise Infrastructure Division (EID) by providing IT infrastructure planning, engineering, design, testing, implementation, project management and operational support services for FAA NAS enterprise components which include DevOps and Cloud Services

Project Manager

Confidentia, Bethesda, MD

Supported Heart, Lung and Blood Institute Infrastructure Modernization project. Managed WBS project deliverables.

Managed a project team which included government personnel, contractors, sub-contractors and independent contractors. Supported the PMO Office with audits, project tracking, procurement reports, monthly status reports and human capital reports. Provided hands on experience with coding, testing, and/or software development and demonstrate experience in all 9 knowledge areas of the 5 project management processes with an emphasis on the areas of schedule, cost, and quality control and experience in Earned Value Management practices and reporting.

Sr. Systems Engineer

Confidential, Arlington, VA, 07/10 - 08/12

Performed hands-on technical role and acted as part of a team to manage software licenses for the Confidential . Supported technical duties in the role: Software asset management that involved license management, software packaging and deployment. Supported change management activities within the Hybrid Cloud and SharePoint. Worked in an increasingly complex environment, supported multiple projects simultaneously. Supported and interfaced with other technical teams in support of the SDLC on a daily basis in order to troubleshoot or strategize Confidential issues.

Tracked and coordinated with software packaging and assisting Confidential ’s System Analysts with the deployments within the hybrid cloud environment (Oracle 9, Oracle 11i, MS Suite, Confidential CMDB and System Enterprise

Configuration Management).

Performed Configuration Management activities relating to identification, control, and tracking of designated

Systems Licenses and/or hardware and software equipment.

Interfaced with department personnel to ensure new systems/services are compliant with CM policy Managed introduction of new software packages in the environment to include: validity of packages, efficacy f instructions and tracking of software/hardware changes. Attended the weekly Confidential CCB Board Meetings to interfaced with and coordinate with other Configuration

Management teams in Confidential .

Senior Consultant

Confidential, Washington, DC

Provided customer support and oversight to assure tracking and archival for Information Security (InfoSec) processes and procedures. Scanned of classified documents using NIST 800-37 and NIST 800-53 policies for Human Resources files that included prospective violations of uses of Social Security Numbers and Credit Card Numbers of employee private information. Used Share Web Dashboard Cruise Control, Web CM for CMDB to help design processes, policies and for process of handling secure classified documents. Acted as a Subject Matter Expert (SME) for FAA Integration issues.

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Sr. Configuration Management Specialist Resume

Bethesda, MD

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