SUMMARY

Offering over 20 years of success leading all phases of complex technology deployments, system integrations, software configuration/migrations, legacy system migrations, user application development projects and information security/PCI compliance programs using PMI best practices and SDLC/AGILE/SCRUM/Waterfall methodologies. MPM, APM, and certified paralegal credentials; degree in Business Administration and Organizational Communication. Extensive experience in customer facing roles to clarify requirements and manage stakeholders expectations. Establish and maintain project management repositories containing project artifacts (including business need justification, customer requirements analysis, budget and cost accounting data, project charters, construction drawings, network design schematics, templates, training manuals, technical specifications, software code, project schedules, implementation plans, change and issue management, regulatory and compliance audit data, and project closure documentation). Extensive experience driving telecommunications, network infrastructure, wireless communication, digital signage and wayfinding, application development, and security surveillance projects and programs for federal, state, and city governments and Global Fortune 500 companies such as Amtrak, Cisco Systems, Alcatel-Lucent Technologies, AMR/Sabre Holdings, Confidential, State of Arkansas, State of New York, Commonwealth of Virginia, Department of Transportation, and the U.S. Office of Personnel Management/Homeland Security. Demonstrated ability to collaborate with peers, stakeholders and executive management. Effective decision maker with extensive experience in collaborative and traditional decision making and problem resolution. PMP preparation in progress.

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential, Washington, DC

Interface directly with Amtrak and station stakeholders to lead program management efforts to design, configure, and deploy Passenger Information Display Systems (PIDS) in Amtrak Stations located throughout the United States that qualify for ADA improvements. Interface with PIDS PMs, IT, SHPO Liaison, host railroad Representative, Civil/Mechanical/Electrical Engineers, District Managers, Lead Agent and third-party vendors to design, configure PIDS software configuration, test and deploy PIDS. Manage and execute action items. Manage budget, timelines, work breakdown structure, project management plans, and vendor resources. Review vendor RFP responses, scopes of work, and other task order deliverables to design and deploy digital signage. Review and analyze facility drawings, electrical and communications schematics, contracts, statements of work, and RFPs. Analyze and translate business requirements into technical and functional specifications. Record meeting minutes and highlights. Conduct kick-off meetings and site assessments.

Senior Project Manager

Confidential, Herndon, Virginia

Customer-facing PM using Cisco’s deployment methodology to lead projects installing Cisco products from Presales to Implementation. Provide assistance with engineering deliverables, sales data, and executive presentations. Perform monthly cost analysis for 8 projects and track/report budget vs. margin vs. EAC and ETC. using Oracle Projects and MSExcel. Manage time entry reporting, project artifacts, and resources management using Delivery Collaboration Portal (DCP). Update and maintain timelines and work breakdown structures using Primavera P6. Initiate and maintain team and customer communications using WebEx and MSOutlook Email. Process invoices and milestone payments to recognize revenue. Develop, coordinate, and track deliverables.

Manager, Projects & Analysis Team

Confidential, Richmond, Virginia

Advise and mentor a team of six Project Analysts (PA’s) regarding sound project management practices, PMI and VITA best practices for application development deployments. Developed and maintained project timelines, work breakdown structures, scope documents, vendor-facing Statements of Work, requirements documents, UAT and CAT Plans, and information security strategic plans for DMV to meet PCI Compliance (information security) regulations. Provided strategic oversight for the implementation of OnBase application development projects such as OnBase PCI Compliance Project; Enterprise Fax Functionality Project, RightFax, Check-21, OCR, Drivers License Compliance, Conviction Suspension, and Medical Review Services Project. Interfaced directly with DMV-internal customers to refine and develop internal standard operating procedures and forms. Formulated ROI for WEG Projects. Presented status updates to Executive Management. Processed change requests and issues for resolutions. Analyzed and translated business requirements into technical and functional specifications. Managed and executed action items. Recorded meeting minutes and highlights. Assisted in the amendment of position descriptions to develop career progression path for WEG Project Analysts.

Information Technology Project Manager (Consultant)

Confidential, Norfolk, Virginia

Customer and stakeholder facing PM position. Led systems technology and AppDev “greenfield” deployments for newly constructed Norfolk Slover Memorial Library Project and Norfolk Consolidated Courts Complex Project. Managed budget, timelines, work breakdown structure, scope, and vendor resources. Drafted and maintained vendor scopes of work, RFP/RFQ/RFIs for wireless, network infrastructure, UNITY VoIP telephony, digital signage and wayfinding, security surveillance cameras, audio visual, Norfolk Public Library backend network infrastructure, and other library-specific programs and systems. Managed project budgets and provided status updates to Executive Management. Reviewed and analyzed construction drawings, schematics, contracts, statements of work, and RFPs. Processed change requests and issues for resolutions. Analyzed and translated business requirements into technical and functional specifications. Interfaced with NorfolkAIR GIS Team to cross-matrix requirements for the Sargeant Memorial Collection. Managed and executed action items. Recorded meeting minutes and highlights. Interfaced with Chief Information Officer, Director of Libraries, Assistant and Deputy City Managers, Public Works Project Manager, Norfolk Sherriff’s Office, Norfolk Police Department, State of Virginia Representatives, General Contractor, Architects, and building tenants of the Slover Library and Norfolk Consolidated Courts to analyze system requirements, end-user expectations and needs, and established project management processes for enterprise wide deployments. Collaborated with programmers to build interfaces between digital signage displays, surveillance camera systems and other hardware using .NET Framework, Web Based Applications, and SQL and GoogleMaps GIS. Established standard operating procedures, forms, technical standards, and programming documentation. Evaluated all aspects of business processes, resource availability, and proposed potential solutions to mitigate risks. Improved business rapport and coordination process among ComTech, Norfolk Public Libraries, and Public Works.